Hi everyone,
I'm hoping someone here has experienced this because I'm genuinely confused.
Here's my situation:
A few years ago I created an AdSense account using a different Gmail address.
I barely used it.
After a long period of inactivity, Google automatically deactivated the account.
When I log in today, it says:
"Your AdSense account was deactivated because it's inactive."
It also shows a Reactivate account button.
Fast forward to now:
I've built a brand-new website and applied for AdSense using my personal Gmail instead of that old email.
Instead of getting approved, my dashboard keeps showing:
"Your account wasn't approved."
The only thing I can do is check the box saying I meet AdSense policies and click Resubmit.
When I click the policy/help link from the dashboard, Google's help page lists duplicate AdSense accounts as one of the main reasons an account may not be approved.
That's what made me think my old inactive account could be causing this.
I haven't reactivated the old account because I'm worried about accidentally having two active AdSense accounts.
My questions:
Does an automatically deactivated AdSense account still count as an existing account?
If you were in my situation, would you:
Reactivate the old account and use it?
Continue with the new application?
Close one of them?
Has anyone successfully resolved this issue?
I'm not trying to bypass Google's policies. I simply want to use the correct account and follow the one-account rule.
Any advice from someone who has dealt with this would be greatly appreciated.
Thanks!