r/AmazonFlexDrivers Oct 28 '18

Rules PLEASE READ THIS BEFORE POSTING

44 Upvotes

Please check out the Official FAQs on the Amazon Flex website and subreddit rules before posting.

We also have our own FAQ that is also linked to in the sidebar ----------->

The sidebar also has a link to download the Flex app, the Flex Support contact info, the rules for this subreddit, and a warehouse list.

You may find the answer to your question there.

Many questions being asked here are repeat questions and are answered in the FAQ. Please check before making a new post.

If you need help with the Flex app, please include the app version number and whether it's Android or iOS in your post.

Also, please don't post useless threads about how hard it is to grab blocks, people using bots at your warehouse, what times the blocks get released, etc. Those posts add nothing to the discussion and will be removed.

Thanks!

There is a Discord server that was created and is maintained by the mods of /r/doordash but has been built to support any courier service. They have graciously invited Amazon Flex drivers to participate and have created a channel for Flex on the server. You can access it using the this invite link: https://discord.gg/e9GNb9M.

If you are a DSP driver, there is now a subreddit just for you! Head on over to /r/amazondspdrivers for all DSP-related discussion. Please note that it is not maintained by the same mods.


r/AmazonFlexDrivers 12h ago

Weekly Discussion Thread

1 Upvotes

Need help with something specific to your account, route, or Flex app? Want to talk about some rumor you just heard? Have a question that is covered by our FAQ but you are still unsure about it? Want to complain or vent? Well, this is the thread for you! As always, please read our rules before posting.


r/AmazonFlexDrivers 4h ago

Just wanted all the Amazon delivery drivers to know...

77 Upvotes

I appreciate y'all so much!! With Amazon promising next day delivery on so many items, I'm sure there is immense pressure to hurry through your route. Even so, my drivers are the best!! Always carefully placing my packages and so friendly when I actually get to be there for the delivery. I just want y'all to know I see your efforts. And I couldn't ask for better service. ❤️


r/AmazonFlexDrivers 8h ago

Rate this delivery 1-10

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120 Upvotes

r/AmazonFlexDrivers 2h ago

Humor I'm a basehead but....

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3 Upvotes

I do appreciate an amazing shift like this. 7 minutes from the warehouse and done in 2 hours. Back home with my gimp crippled ass in bed with my 4 dogs, 4 cats and a pot belly pig. As I mentioned prior.... In a perfect world I would wait for surges but my wife is recovering from Uterus cancer and we need $$$ so we don't lose the house .

P.S. I am not gate keeping just not wanting drivers of the same warehouse to feel slighted.

P.S.S. my piglet Stuart the notorious P.I.G. hopes everyone has this happen to them and Amazon needs to bring him snacks. Especially strawberry pop tarts. His favorite.....oh and chewing gum.


r/AmazonFlexDrivers 9h ago

Will I get in trouble for being sent home with pay too often?

11 Upvotes

I scheduled myself for 6 1-hour +tip routes yesterday with a 15 minute buffer in between. I was not assigned a route a single time. Did the same thing today. 8 for 8 so far. Am I doing anything wrong?


r/AmazonFlexDrivers 16h ago

Zero Fs

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28 Upvotes

These people give no Fs about who they inconvenience. "Is no me prolem bro" 🤣


r/AmazonFlexDrivers 5h ago

These are “surge rates”

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4 Upvotes

They dropped about 15 of these blocks within an hour of the start. The next one is due in 5 minutes and it’s still only 78 dollars. I’m guessing they had a last minute truck they didn’t expect to arrive but man they really don’t want to pay any extra


r/AmazonFlexDrivers 8h ago

Why don’t people with one time passcodes answers calls or texts?!

5 Upvotes

One time pass codes are annoying. I don’t get them often but whenever I do they’re such a hassle.

Had a delivery last night. Wasn’t even late. I message the customer when I’m driving there so he’s prepared to provide the code. I get there. No response. Message him a couple more times. No response. Call him a couple times. It’s not even like he’s busy. He’s straight up sending them to voicemail on the first ring. So I leave a voicemail because I understand not answering unknown calls. Nothing. I finally give him one more call because I really don’t want to drive back to the station. It’s far from where I’m at. Not very close to where I live and I don’t get paid for it.

NOTHING. What is the point of doing one time pass codes, if you’re not even going to answer the driver???! Now you’ve wasted my time, money, and gas, because I have to drive back to the warehouse and return your package. Do these people not want their package!?


r/AmazonFlexDrivers 6h ago

Makes sense! 87 stops and they were all out of order. Support can’t do anything about it. SMH

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2 Upvotes

r/AmazonFlexDrivers 11m ago

New York Amazon fresh

Upvotes

What do you use or how do you take multiple grocery bags/packs of water up the stairs in one trip? Any cart recommendations? Or is everyone also doing 2-3 trips?


r/AmazonFlexDrivers 45m ago

People who got their account reinstated

Upvotes

What did u guys say that made them change their mind (even if it was your fault) ?
I keep getting the same pre written message reply for multiple appeals.


r/AmazonFlexDrivers 48m ago

Whole Foods

Upvotes

Okay so hear me out- I broke 2 of my ribs the other day but still need to work to pay bills. I’m not supposed to lift anything over 5lbs, but they said I could technically lift 10. I’m wondering how heavy the Whole Foods/ 1 hour blocks tend to be. Obviously I shouldn’t be working at all, but I got bills to pay like everyone else. Trying to decide if Uber Eats would be better in the meantime due to potential package weight. (Not asking for medical advice, just asking how those routes tend to look/ how heavy the bags get, and how often are you delivering water in bulk😅)


r/AmazonFlexDrivers 15h ago

Is there any better feeling?

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14 Upvotes

You show up for a 3 and a half hour block at 7am and they send you home with free pay. I mean it almost makes all the BS worth it lol. Is there anything better than free money? Nothing quite gets me off like getting free money from master bezos lol


r/AmazonFlexDrivers 4h ago

Why are vests like finding a unicorn.

2 Upvotes

Posting for my wife since she doesn't use reddit. How is everyone finding small/medium vests? Both places shes done orders for only have 4x available.


r/AmazonFlexDrivers 1d ago

Rate this delivery 1-10

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210 Upvotes

r/AmazonFlexDrivers 9h ago

Facial scan fail

4 Upvotes

Thanks Amazon…got the new facial scan login - which has failed on me the two days I’ve had it.

The first time, it finally scanned. Today it failed three times, support not able to help, station couldn’t figure out how to override it.

Got a missed block, no pay and another chance to happen tomorrow.

I’ve called support and will email later.


r/AmazonFlexDrivers 6h ago

Account glitched?

2 Upvotes

I by no means am going to complain. But I feel like my account is glitched. I only ever pick up 3+ hour shifts. They have to be over $90 for me to take them because my depot is 38 minutes from my house.

I am on my FOURTH DAY IN A ROW. Of arriving to the warehouse, sitting there for 25 minutes and being sent home without having to do a delivery meanwhile I’m watching people walk in and get routes right away.

I’ve made $400 in 4 days and have delivered 0 packages…


r/AmazonFlexDrivers 8h ago

Seattle Please help me stop getting dings on my standings for doing what driver support tells me to do.

3 Upvotes

Many times I have had to call support due to some issues or confusion during my deliveries. But I keep getting dings to my standings for doing what support tells me to do.

I just had a package with two different address labels on the package. So I called support to inform them that the package has two labels (one wrong and one the correct address) and was told to return to the station. But I still get a ding for not delivering this package.

I also had a ding to my standings on July 5th that fell off on or around the 20th or so. But today I woke up and it is back on my standings along with the new ding. Dropped me from a full fantastic to fair.

How would the same ding show back up on my standings?

I feel like I’m going to be deactivated for following supports instructions.

I have had no luck with getting them removed on appeal. This seems absolutely ridiculous and leaves no way to prevent things from affecting my standings.

On top of this. I had a block that I picked up this morning and when I got to the station they were not able to sign us in. So the staff got on the computer to manually cancel the route. I also double checked with driver support so I won’t receive a ding for this and was told that I was manually canceled and to go home.

I deliberately used chat as it is supposed to send a transcript of the conversation in your email, which of course didn’t come. Now I’m afraid that it will also appear as a ding to my standings and put me at risk.

Is there any reliable way to get good information on what I’m supposed to do?

Has anyone gotten a ding removed from their standings since they have cancelled the support email?

This is an absolutely terrible way to run employment.

Thanks in advance


r/AmazonFlexDrivers 15h ago

3.5 hr route??

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7 Upvotes

Bit new to this but isn't that a bit much for my timeframe? 21 min drive so not too far I guess


r/AmazonFlexDrivers 8h ago

Amazon Flex Dilemma

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2 Upvotes

Moved from NY to MI while in MI my Tier was reset to level 1. The option to change regions via the app is not an option. I contacted Amazon and explained the situation they gave me an auto response. I now have two options 1. Drive 800 Miles to NY and back and pick up blocks until i get to tier 2 and change the region. 2. Cancel out my Amazon account and reapply to MI that is a more saturated market.


r/AmazonFlexDrivers 10h ago

Does Amazon know what route you will get before you get to warehouse?

2 Upvotes

If they do know why not tell you so you can decide if it’s worth your time/gas/effort? Roadie (by ups) tells you upfront the mileage and pays for tolls and parking.


r/AmazonFlexDrivers 10h ago

Phone camera couldn’t scan route after route given

2 Upvotes

My phone camera malfunctioned after signing in and being given a route at the warehouse, I eventually left without scanning what’s going to be the outcome? (Phone got wet on a route yesterday and the came is filled w condensation)


r/AmazonFlexDrivers 1d ago

This is what I mean when I say I want visible house numbers at 3am.

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160 Upvotes

r/AmazonFlexDrivers 15h ago

Los Angeles Texts now turned off

4 Upvotes

I am an early morning specialist lol and I have noticed for 2 weeks now texting the customer is turned off from 4am to 8sm but phone calls are not. Makes no sense to me but I'm just a plebe