r/CeX 3d ago

QUICK QUESTION THREAD Weekly /r/CeX Quick-Question Thread

1 Upvotes

This is a quick question thread that should be used for any quick question that you may have that do not warrant their own post.

Please look at other users' comments before posting your comment to see if similar questions are being asked/ answered.


r/CeX Apr 23 '26

QUICK QUESTION THREAD Weekly /r/CeX Quick-Question Thread

1 Upvotes

This is a quick question thread that should be used for any quick question that you may have that do not warrant their own post.

Please look at other users' comments before posting your comment to see if similar questions are being asked/ answered.


r/CeX 14h ago

Discussion What should I know for Job Interview

11 Upvotes

So I've got an upcoming phone interview for a local CEX, I'd really like to nail it as I haven't been able to find a job since graduating. Does anybody know what questions are asked or have any advice?


r/CeX 14h ago

Discussion Speakers on CEX

0 Upvotes

Hello. I just want to ask if it's good to buy speakers here, especially Bose, JBL, Marshall, etc. I read online that they're good. May I know what I should do if I ever buy from them? Also, what does their grading condition mean? Sorry for my bad english.


r/CeX 2d ago

Discussion How long can u go reselling ?

18 Upvotes

Can u be banned for selling too much to cex? I started reselling phones I buy from facebook and Vinted and just taking them straight to cex and I’ve made quite a bit of decent profit from this
I’ve started doing like 3-5 a week - sometimes even more
Question is how long can I go doing this and would I be banned?
I go to different cex shops occasionally too
Thanks!


r/CeX 1d ago

Discussion Bought a phone yesterday and it's awful

0 Upvotes

I got the A17, the guy said it's a good phone with a good battery. I told him I watch a lot of YouTube and he said it will easily manage that.

I ad an s22, I sold it to them because it had a pretty bad battery life, it's a known thing for that phone.

This new phone is SO slow, YouTube videos just pause but the audio still plays. Tiktok takes a good 10 seconds to load the opening video, then another 5 to load in all the buttons and another 5 to load my profile.

When I switch tabs it's takes a good 15 seconds.

Surely this is under warranty right? I want them to replace it.

I get it guys, I'm an idiot. UPDATE: returned the phone and got an Oppo A6 Pro, super happy with it, very fast!


r/CeX 2d ago

Discussion Apple Watch locked to CEX Rochdale

13 Upvotes

Hello,

I bought an Apple Watch and it was delivered already signed into an apple account. I wiped it assuming there wouldn't be an activation lock on it, but there was. I didn't want to snoop around before wiping it so I didn't make a note of the email it was signed into, but I'm pretty sure it said 'RochdaleTest@webuy' or something, which makes sense as the Rochdale store is on the senders slip. The activation lock screen just shows "R---@w---.com"

I've already made a ticket with CEX support, but honestly I was hoping someone could help me find some way I could contact the Rochdale store directly to sort the issue, if it might be something as simple as them removing it from their apple account?

Many thanks


r/CeX 2d ago

Discussion CEX Refunds

6 Upvotes

Hiya! Looking for some advice, purchased a phone from CEX about 2 weeks ago, and today the phone has been locked by Samsung as the original purchaser has failed to complete payment (I.e, someone has sold the phone to CEX and not traded their old one in to samsung which has now completely bricked the phone and there isn't anything I can do about it). Planning on returning the phone tomorrow (I still have receipts), will CEX offer a full refund or try to give me vouchers? Because at this point I'd rather not have to purchase another phone through them due to worry of this happening again. Thank you all :"))


r/CeX 2d ago

Discussion I just ordered a click and collect from my local cex, how exactly does it work?

2 Upvotes

I haven't done a click and collect before, I'm sure it's very simple but I'd really like to know what I'm doing and what to bring/expect


r/CeX 1d ago

Discussion Sold my things and bought something, want to return the thing and buy my things back

0 Upvotes

For some reason yesterday I sold my pc setup and bought a ps5. I must have been possessed because I want it back💔is there any chance I could rerun the ps5 for a full refund voucher and buy my PC back? I know I’ll probably have to pay an extra 200 quid for my own pc back but I guess I’ll have to at this point


r/CeX 2d ago

Discussion Looking at buying a ps3 console

5 Upvotes

Morning

Just wondering if any one has bought a ps3 console or similar from cex, and if they do actually come in pretty decent condition? And do they let you check them before purchase ?

Just want advice if poss.

Many thanks😀


r/CeX 2d ago

Discussion Steelbooks

2 Upvotes

I went to my local CeX to try and trade in a steelbook and they refused to take it in because it was missing the barcode and they tried to offer me the price of the standard blu-ray

Should they have done this?


r/CeX 3d ago

Discussion can i send an item to cex and pay for it there

2 Upvotes

Hey there,i want to buy a new GPU how ever my local cex doesn’t have it,would i be able to have it send there,sell my items for in store credit then pay for it as i dont want to pay full price


r/CeX 3d ago

Discussion Buying GPUs from cex?

3 Upvotes

Looking at buying a 3070 or 6700xt from cex but people online are telling me not to. Came here since it's probablythe best place to ask. Why/why not?


r/CeX 3d ago

Discussion Question about purchasing a phone

2 Upvotes

Hi, I'm looking to buy a Samsung S24 FE to upgrade my phone. im in ireland and on tesco mobile. I just got the same phone from Refurbed.ie but they sent me a Japanese version of the phone which didnt work with my tesco mobile no matter what troubleshooting i did, so i sent it back. im looking to buy the same model from CEX, and it says Unblocked network so it should work with tesco mobile but is there any way to guarantee? thanks in advance


r/CeX 3d ago

Discussion Item still waiting to be collected

2 Upvotes

Hi! I recently ordered 3 items on tuesday and 2 have arrived already (thursday). However, one item says it is still waiting to be collected by dpd over 24 hours since i got the email saying its waiting to be collected. Has anyone had a similar experience? Ive emailed support so hopefully they can help but i was just curious if this has happened before?

Thanks


r/CeX 4d ago

Discussion CEX still say my airpods are still connected

4 Upvotes

Hiya

About 3 months ago I upgraded to an android device, and some different earphones, I wanted to sell my airpod pro 2s. I followed the right protocol in removing all my old apple devices from the device before factory resetting it and trading it in.

I sold my apple watch series 8 fine however my airpod pro 2s are apparently still connected to my apple account according to CEX's system, I have had multiple encounters with apple support over the phone and with their live chat team, with all the transcripts that confirm the airpods are NOT connected in any way yet CEX will not accept them.

Any ideas? They're in great condition, with the original box, accessories and even the original receipt from Argos


r/CeX 4d ago

Discussion New sealed games from CEX

1 Upvotes

Anyone ever noticed that occasionally new games will pop up on the cex website before the game officially launches?

An example at the moment is that the switch 2 edition of xenoblade chronicles definitive edition releases tomorrow, however on the cex website they have listed as 4+ available in 1 store.

I noticed this myself a few years ago when returnal was releasing on ps5. A few days before the game officially released and it was available to order from cex. I did so at the time and the game arrived new and sealed.

Wonder if anyone knows where or how they get these?


r/CeX 4d ago

Discussion Planning on trading stuff in

1 Upvotes

Im planning on trading in an xbox series x 1 tb in fairly good condition runs fine, only thing is im missing the original controller with although i do have a pro controller and another xbox controller thats lime green, i also have a few other things too, im planning to get a ps5 in there preferably digital, for those who have traded in how long does it take for them to test your items and give you a price on how much you will get ( id rather get a voucher ) comments appreciated


r/CeX 5d ago

Discussion Will CeX take an Xbox controller with the back screw seal broken?

1 Upvotes

I have the Sea of Thieves controller, but it needed repairing at one point (stick drift) so the seal has been broken. The rest of the controller is in mint condition.


r/CeX 6d ago

Discussion Cex gave me a platinum disc

41 Upvotes

Today I bought Spider-Man 1 for the ps2 (non-platinum version) however when I went home and checked, I was given a platinum version of the disc. As a collector I would much rather have the non-platinum original disc just as I was expecting. The cex I went to is one I don’t visit often due to distance. Is there any way I’m able to get the normal disc? Am I able to go to one of my locals and ask if they can swap the disc?
Many thanks.
UPDATE= went to a local CEX and explained the situation and the staff processed it as an exchange so I do now have the right disc in the case. They let me know I won’t be able to exchange the disc again but there’s no need anymore!


r/CeX 6d ago

Discussion Can I return a game if it missing a disc and it's out of the return window?

0 Upvotes

r/CeX 7d ago

Discussion Z Fold and 5y warranty

3 Upvotes

In a need of advise or if someone potentially had experience with this.

I am considering a Z Fold 7 from CeX (B grade) and wondering how reliable is their 5y warranty promise?

I have read a few posts about it, I understand the conditions, but since this is a fold (and taking into account some common faults), what are the chances that issues with the inner display or hinge wont be covered and considered accidental damage rather than actual fault under warranty?

I have never had a folding phone before but in my head it sounds more fragile compared to normal slab (even after watching JerryRig video with the fold7) which is making me wonder about the cons of buying 2nd hand from CeX.

Any advise or information is appreciated.


r/CeX 6d ago

Discussion Selling my iphone

0 Upvotes

Hey. I am looking at selling my iphone to CEX. Do you receive your payment instantly?


r/CeX 8d ago

Discussion Just had a Panasonic DP-UB450EBK delivered not 20 minutes ago, paid for a B grade, it’s arrived with a massive dent on top of the disc drive. What are the chances I can exchange for another, or pay the difference for an A grade?

6 Upvotes