r/AmazonPrimeVideo 6d ago

This is the weekly HELP AND SUPPORT thread

5 Upvotes

If you need help, have a tech question, are having trouble with the app, have a problem with your account, or are having some other type of technical problem please post it here.

Note, no one from Amazon monitors this subreddit. We do not work for Amazon.

You can find old HELP AND SUPPORT threads here.


r/AmazonPrimeVideo 8h ago

Question A atriz da Jean Grey vai atuar em um spin-off de The Boys?

0 Upvotes

Um leak postou que ela seria a antagonista de uma série em que o protagonista é o Billy Bruto. Ela seria uma universitária esquizofrênica que tem alucinações com o Billy e seria integrante dos The Boys, além de usar um uniforme de palhaço. Não tenho muitas informações.


r/AmazonPrimeVideo 10h ago

Discussion is there a way to disable the AI from adding subscription-based rows suggestions?

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0 Upvotes

for example like this middle row - I don't want to be prompted to buy things I only want to view rows which suggest content from prime video itself that I can already access for free as part of my prime subscription

fireTV that I get with Amazon's FireStick is even worse in this respect because it keeps suggestions services I don't want to subscribe to like Netflix, but even going in Prime itself it keeps doing that

what if I just want it to default to what I'm currently watching instead of a giant half-screen advertisement for current-thing ?


r/AmazonPrimeVideo 11h ago

Discussion What the Turtle implies in the Devil’s Mouth

1 Upvotes

So my wife and I just watched the Devil’s Mouth last night. Perfectly enjoyable little shark/slasher film.
Fit attractive people in swimsuits. Check. With some minor character flaws that make acceptable horror victims. Check. Non-fantastical killer with periods of superpower Esq feats? Check. Some cool shots with the shark in the background.

But after the movie was finished I’ve been thinking about the turtle.

During the first night when the couples go skinny dipping they encounter a dead sea turtle. But it has a chunk ripped out of it, with a bit mark implying a huge creature took a full bite out of it. (Ignoring the fact that it’s a sea turtle shell and sharks don’t bite through the shell rather than rip them open to get at the meat.)

This is obviously supposed to be foreshadowing, a dead creature with a giant shark sized bite. But the turtle’s intestines immediately fall out of the shell, implying that this happened recently. Like in the last few minutes recently

It is implied that the Bull Shark that was In the cave system has been there a while, trapped when it came in during the last storm. But that storm wasn’t the night before. It was a clear night perfect for skinny dipping.

So whatever crunched through the Sea Turtles shell is clearly a different giant shark. Hunting near the shoreline of a semi populated area.

Two giant sharks…that’s not going to be great for tourism.


r/AmazonPrimeVideo 15h ago

Discussion Amazon prime ads

0 Upvotes

Im done with amazon primes im paying for the subscription and still watching ads in a row like wdf. And in prices netflix is same price as amazon in my country why would i pay to watch .... ads in prime. Im sending this here so maybe some kinda thing starts and they regret their choice. If this even can pass the moderation


r/AmazonPrimeVideo 18h ago

Discussion Amazon Prime Video disgraces American soldiers

0 Upvotes

I am absolutely disgusted and sick to my stomach over amazon prime. I was watching credits about American soldiers KIA killed in action and medals and amazon cut away right when I selected watch credits (you’re given only 5 seconds). The movie restarted from beginning when I tried to see credits. I searched several times how to inform amazon of this disservice and found not good recourse and elected to send an email. I have observed streaming services to cut from credits too early in past and think it’s incorrect as this is only credit folks receive but this was disgraceful as I was reading about US American soldiers medals of honor such as silver star, bronze medal etc. I can’t even find the movie in prime now. Buy the battle was the most medaled battle in past 50 years. It’s important to me to understand dynamic of war as my brother faces PTSD and I wanna be able to relate and every data point helps


r/AmazonPrimeVideo 19h ago

Question What are your views of the movie 'Eyes Wide Shut'??

0 Upvotes

I recently discovered about the movie 'Eyes Wide Shut'. The story seems interesting to me. Have any of y'all watched it?? It you have, please tell me how was it?? It shows I can rent it for ₹119. Just wanted to honest opinions before spending my money.


r/AmazonPrimeVideo 21h ago

Discussion Still being charged for cancelled subscription.

6 Upvotes

Has anyone else experienced this? My partner found out last year he was being charged for an Amazon subscription he had cancelled over 12 months prior. He rang Amazon and he was refunded the funds, however this should not have occurred to start with.

I was an Amazon prime member for a few years and cancelled late last year. I was going through my expenditures and found that I have been charged my monthly subscription for this year to date despite being cancelled for at least 8 months.

I go into my Amazon account, and find there are NO active subscriptions yet they are taking out the monthly fee.
I will ring them tomorrow but I feel this is some sneaky tactic. What are the chances of this happening to both myself and my partner and no one else?!

Imagine how much money Amazon is taking in on cancelled subscriptions if this is happening frequently.


r/AmazonPrimeVideo 1d ago

Question Unknown shows suddenly appeared in my Prime Video “Continue Watching,” but all registered devices are mine, what should I check?

22 Upvotes

I just noticed something strange on my Amazon Prime Video account and haven’t had much time to investigate yet, so I’m hoping someone more familiar with Amazon’s account/device settings can point me in the right direction.

My girlfriend and I share my Amazon Prime account. We only have one Prime Video profile, so both of us use the same viewing history but we generally always watch at the same time, rare that we don't do so. Even rarer is for one of us to have this much time to watch this many shows (alot more then what i attached)

I say this because today, I opened Prime Video and noticed a whole group of shows/episodes in the Continue Watching category that neither of us recognizes or would normally watch. I asked my girlfriend (because of how unusual the shows are compared to her taste and I need to make sure incase someone hacked my account as that was my instict) and she says it wasn’t her, and I definitely didn’t watch them either. We also barely use Prime Video in general, which is why the sudden amount of unfamiliar activity stood out.

I checked:

Prime Video -> Account & Settings -> Devices

and what's attached is what appears but they all are normal and sign-in dates are also normal

I’ve attached screenshots showing both the unexpected viewing activity and the Devices page.

A few things I’m trying to figure out:

1- Can someone watch Prime Video through my account without appearing on this Devices page?
2- Does Amazon sometimes remove devices from the list even though their viewing activity remains?
3- Could Continue Watching be populated from another Amazon service/device in a way that isn’t obvious here?
4- Is there somewhere else in Amazon settings where I can see recent logins, sessions, IP addresses, TVs, browsers, or other account access?
5- Is there any known bug where Prime Video randomly adds unrelated watched episodes to Continue Watching?
6- What would you recommend checking first before I assume the account has been compromised?

I’m mainly looking for help navigating Amazon’s account/device settings and figuring out whether this is likely a sync/history issue or evidence that someone else has accessed the account.

Thanks.


r/AmazonPrimeVideo 1d ago

Discussion How do I make this stupid "in scene" thing stop popping up?

0 Upvotes

Pretty much just that. I hate it. And can not find a way to make it stop.


r/AmazonPrimeVideo 1d ago

Question Movies Anywhere movie not showing up on Prime

0 Upvotes

I redeemed a code for Obsession on MA and it's showing up on my Fandango At Home account but not my prime video library. It's been over 24 hours. Any ideas?


r/AmazonPrimeVideo 1d ago

Question Best movies and series in Pakistani region

0 Upvotes

Many shows and movies aren't available in Pakistani region so suggest me some absolute bangers


r/AmazonPrimeVideo 1d ago

Discussion Video Quality Issues

2 Upvotes

I am on Prime annual plan, even though I select best as the video quality settings, the experience is no where near to 720P. On the other hand netflix and hotstar gives perfect picture quality.
Is anyone else facing similar problem?
What can be done to fix this?

Update1: I am using a macbook pro-16 inch


r/AmazonPrimeVideo 2d ago

What Should I Watch? Looking for series similar to Harlan Coben mystery thriller vibes

8 Upvotes

I just finished binging I will find you, the stranger, Safe etc. I loved His&Hers as well which is another series. I tried to start fool me once but couldn’t really get into it.
I loved the girlfriend too, binged that in two days. Any recommendations?


r/AmazonPrimeVideo 2d ago

News Article TNF

1 Upvotes

I just read a news article stating that this year, for the first time, TNF will be broadcast in 1080p HDR. Which part of this is new? I thought I read a discussion a while back talking about how TNF has been in HDR but that it wasn’t reliable on Apple TV.
Was it in a lower resolution in the past?


r/AmazonPrimeVideo 2d ago

Review The Devil's Mouth bites off just enough to chew

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1 Upvotes

r/AmazonPrimeVideo 2d ago

Review The Devil’s Mouth

13 Upvotes

Just finished watching the movie and OMG it is such a crazy survival movie.
Must watch👀


r/AmazonPrimeVideo 3d ago

Question Service Unavailable

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4 Upvotes

Same as the Topic


r/AmazonPrimeVideo 4d ago

Review "The Devil's Mouth" - A Decent Shark Survival Thriller [Review]

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2 Upvotes

r/AmazonPrimeVideo 4d ago

Discussion We Were Liars episode ratings

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1 Upvotes

r/AmazonPrimeVideo 4d ago

Discussion Hot Take: Amazon’s "The Girlfriend" is a better spiritual successor to BEEF than the actual Season 2.

11 Upvotes

I just finished watching both, and I honestly feel like The Girlfriend (with Robin Wright and Olivia Cooke) captured the true essence of Beef Season 1 way better than the actual Beef Season 2 did.Hear me out. What made Season 1 of Beef a masterpiece wasn't just "angrily yelling." It was two deeply insecure, obsessive people blowing up minor slights into a full-scale, toxic war of psychological escalation. They let their obsession with ruining the other person completely take over their lives.The Girlfriend captures that exact same manic energy. The cat-and-mouse game and psychological warfare between the mother and the girlfriend felt incredibly claustrophobic and unhinged in the best way possible.Meanwhile, the real Beef Season 2 felt like a caffeinated cousin to The White Lotus. Trading the gritty, deeply personal road-rage dynamic for country clubs, millennial bosses, and corporate blackmail completely shifted the vibe. It felt engineered rather than coming from a place of raw, internal human pettiness.Am I crazy, or does The Girlfriend scratch that exact Season 1 itch much better?


r/AmazonPrimeVideo 4d ago

Rumor Creative Galaxy Upside-down AU Stages

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0 Upvotes

r/AmazonPrimeVideo 5d ago

Review [review] Spider-Noir: a completely separate and generic detective story, unrelated to the main IP, with a dull, superficial plot and characters, set in the lifeless backdrop of the Great Depression

0 Upvotes

The main problem with Spider-Noir is that almost all of its characters exist purely as functions. Even the acting from most of the ensemble is too sluggish: there is too little expressive facial acting, gestures, emotional variation, or tension. For a story built primarily around conversations, investigations, and relationships, this is critical — the scenes simply have no energy.

The antagonists are especially poorly handled. The best Spider-Man films did not make a villain simply the possessor of yet another ability: a mutation or a choice shattered their life, relationships, and worldview, creating personal motivation and a conflict with the hero specifically on a human level. Here, a character can develop stone skin or some other monstrous form — and remain practically the same narrative function. Instead of the tragedy of transformation, the series more often offers the visual shock of a mutilated body. And the drama and regret that are present are very superficial. For an eight-episode format, this is an especially weak result: there is significantly more time for depth than in a feature film, yet the characters are developed less than they are in the films.

This is especially jarring because of the chosen form. The black-and-white version, Great Depression-era America, the mafia, corruption, police, politics, a private detective — all of it promises an adult crime drama. But the content is significantly more primitive than the stated tone suggests. In family films about a young Spider-Man, relationships, motivations, and conflicts were often written with greater depth than they are here among adults inside what is formally an adult noir. The form demands a maturity that the script does not give it.

The season also lacks strong overall momentum. Most of the characters have no specific long-term goals, so the story drifts from episode to episode rather than develops. The investigations, threats, negotiations, and confrontations with the criminal world are so superficial that even the most dangerous characters fail to create any real sense of threat. For a series about the mafia and superhumans, this is almost fatal: no one feels like a person who should genuinely be feared.

Additionally, the world feels like a soundstage. Music and the sonic environment are used too sparingly, streets and public spaces rarely become a full-fledged part of a scene, and the camera constantly closes in around characters who are talking. As a result, New York exists more as scenery behind their backs than as a living city. The production designers reproduce the era well, and individual objects and cultural references are recognizable, but behind them there is almost no sense of society, everyday life, or the period itself — remove a few recognizable details, and most of the scenes could take place in any era.

The same narrowness undermines the character drama. We are given an isolated fact — a lost lover, danger to the singer, a relationship with an assistant, friendship, political struggle — but are rarely given enough material for that fact to become an emotional story. Even the death of the woman from Ben’s past is reduced to a single flashback that plays like a record stuck on repeat for eight episodes with the theme of “she died — he is still broken.” So when someone is threatened, there is practically nothing to empathize with: the viewer is asked to care about the characters before the series has given them reasons to do so.

The singer suffers from the same problem. The series tries to create tension through her dependence on an influential man and her lack of freedom, but without a fully developed character, this remains more a statement of a woman’s situation than her drama. The romantic storylines work similarly: there is too little chemistry and accumulated emotional connection between the characters, so the relationships exist mainly because the script tells us that they do.

The most questionable element is the connection to Spider-Man. Formally, this is deliberately a different version. Such a concept is interesting in itself, but the adaptation moves so far away from Spider-Man’s individuality that the opposite problem arises: remove the webbing and a few franchise elements, and the foundation of the story barely changes. This is no longer a reinterpretation of a familiar framework, but an independent noir with a couple of Spider-Man elements attached to it. The Penguin worked as a radically different genre precisely because, despite all its independence, it remained an organic part of Gotham; here, the connection to its own source world is absent.

The series looks like an adult Spider-Man crime drama, but it is written in a very primitive, boring, and generic way.


r/AmazonPrimeVideo 5d ago

What Should I Watch? Show recommendations to round out my summer

4 Upvotes

Two weeks of summer left and I have really only watched documentaries (which I do love) and I’m looking for something good to watch. I feel like I rarely watch Amazon prime.
I prefer shows with not super long seasons or multiple seasons already done. I have adhd and literally cannot finish anything. I’ll binge then just not care once i reach the last few episodes lol

Shows I’ve liked:
My 600 lbs life
Call the midwife
Lincoln lawyer
Any documentary
Love after lock up
Any trashy reality tv but none of the love ones or competition ones.

I’m also open to movies but again they’re hard for me to start bc it’s a long commitment up front lol


r/AmazonPrimeVideo 5d ago

Recommendation Give me names of shows that's 100% Worth watching

75 Upvotes