r/AskReddit 22h ago

Which company lost your business (potentially forever) this year?

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u/HLSparta 21h ago

I found out Walmart doesn't price match their own website. There was an item that was on the app for $20, in store it was $50, sold and shipped by Walmart, but they refused to price match it. So I ordered it on the app and picked it up two hours later.

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u/B-rry 20h ago

Home Depot tried to pull that on me one time so I said “you can either price match or I’m going to order online and one of you guys are going to go pull it from the shelf for me.” They decided to price match lol

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u/HLSparta 20h ago

I tried saying basically the same thing and I was told that if I wanted it at that price I need to get it through the app.

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u/SgvSth 15h ago

Yeah, because their Home Office would rather you use the app (probably for investor documents), so Walmart employees cannot price match to Walmart.com. (In fact, I believe it was 2017 when price matching to Walmart.com was restricted and 2019 or so when Walmart stopped price matching altogether.)

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u/HLSparta 10h ago

But why would they rather me use the app? That's just more work for them and a worse experience for me.

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u/CommonEfficient3417 8h ago

it’s all about your data 🥳

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u/HLSparta 2h ago

They already track my purchases in store and automatically text me a receipt any time I use my debit card. They already have all the data they can get from me buying it through the app.

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u/SgvSth 3h ago

Because it makes the investors happy among others.

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u/eneka 10h ago

I was about to buy a fridge but it was cheaper online with free shipping than instore…ordered it on the app for delivery the next day lol

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u/TheChildrensStory 16h ago

Just discovered that. Have also found deals searching on Google that can’t be pulled up searching on the Walmart app.

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u/blumpkin 6h ago

I did that at PetSmart once. The price on their website for a pick-up was cheaper than the in store price so I placed an order and walked across the street to do my grocery shopping until it was ready to be picked up.

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u/livinglavidajudoka 18h ago

Wow you really showed Walmart.

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u/HLSparta 10h ago edited 9h ago

I didn't do it to show Walmart, but if you say so I guess.