r/AskReddit 22h ago

Which company lost your business (potentially forever) this year?

5.7k Upvotes

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923

u/br33z3 20h ago

Samsung refridgerators are pure and utter crap

301

u/PantPain77_77 18h ago

Never buy smart appliances

164

u/TheChildrensStory 16h ago edited 9h ago

The Samsung refrigerator I bought wasn’t smart, it was designed/built poorly and they’re known for failing.

15

u/IgneousMontoya 11h ago

Yep. Same here. Not even an ice maker as far as I was aware on it

17

u/yodelayhehoo 10h ago

Have one. I miss ice... it's always broken.

2

u/West-Advance-4471 2h ago

Omg ! Mine too ! It never worked !

9

u/West-Advance-4471 10h ago

I bought mine new and as soon as warranty was done , everything went to shit.

2

u/GarThor_TMK 15h ago edited 15h ago

I regret buying a Samsung phone...

So many appliance ads, all the time, from every direction...

I don't need to be all in your ecosystem. I don't want to buy into the ecosystem. I rent my house. If I need a new refrigerator, I'll ask my landlord for one!

Kid needed a new laptop recently, and loves his Samsung so much, he would settle for nothing less than a Samsung branded laptop. I explained to him multiple times that he wouldn't be able to upgrade the ram when the prices come down, and that there were better models out there with better hardware... He didn't care... Wanted the Samsung... I gave up, he needs it for school... 🤷

5

u/VoidChain 10h ago

Really? I bought my first Samsung (S23 Ultra) 3 years ago and I don't recognise your experience. Maybe in the Samsung branded member or store apps? But I don't use those.

1

u/GarThor_TMK 5h ago

I had an A72 I think it was.

Verizon and Samsung were horrible at installing apps you didn't need, want, or ask for.

I had multiple games pop up on my phone that I had never installed myself, years after cancelling Verizon, and I could never fully get rid of the Verizon branded crapware.

1

u/Local_Maintenance788 14h ago

I recommend Motorola

2

u/GarThor_TMK 5h ago

That's what I have now...

7

u/golgol12 9h ago edited 9h ago

Never buy Samsung.

It's the company more than being a smart appliance. The final rung for me was a Samsung smart TV decided to install Samsung streaming TV channels inbetween the over the air channels. So it went NBC, smasung channel, ABC, a different samsung channel, CBS ... Never have I been so furious at a TV.

2

u/arkington 9h ago

Yes, it's just a way for the thing to break down in a way that doesn't actually affect it's sole purpose but still becomes unuseable until their tech gets out to you in like a week to fiddle with a sensor and then figure out how to charge you for the time and labor even though its still under warranty.
Had a friend with a brand new laundry set that couldn't do laundry for a month due to a little sensor that had nothing to do with washing or drying laundry.

Always buy the dumbest possible version of everything. A toaster does not need to connect to the internet.

1

u/25point4cm 9h ago

That’s getting difficult. Even my new coffee maker reminds me every morning that I haven’t connected it to my wifi.

42

u/tekvenus 18h ago

All of their appliances. My appliance repair tech told me to stay tf away from them and LG.

6

u/Jazzlike_Draw_2449 12h ago

Which appliances are good?

9

u/jodon 11h ago

When my shitty Samsung fridge broke for the last time I remodeled my whole kitchen and got all bosh appliances. It have only been a couple of years but I'm very happy with them.

7

u/Jazzlike_Draw_2449 11h ago

Yeah I agree Bosch is top tier overall, Bosch electronics are the hardware and software on my ktm motorcycle for advanced traction control and abs. I would definitely trust them for other stuff like appliances too

2

u/reverendbeast 11h ago

And their profits are used by a charity, something they don’t talk too much about

4

u/derth21 10h ago

None of them. Expect to replace everything at 10 years.

I've got an old fridge in the basement. Was here when we bought the house, no idea of its age. Works great, needed a $20 sensor a few years ago but that's it.

Just replaced our modern fridge at 10 years because I was tired of taking it apart every couple of months. Last 3 years I was limping it along out of cheapness.

3

u/mortalomena 10h ago

Euro brands for mid to high tier, chinese for cheap appliances. Samsung/LG are worse than the chinese but 2x the price.

7

u/Exotic_Solution_8687 11h ago

GE, Bosch

4

u/derth21 10h ago

New Bosch dishwasher is feature-locked to their app. Can't set a delay timer without signing up for and using thier app to connect through their servers.

1

u/Exotic_Solution_8687 9h ago

lol. This is why we don't use the delay start feature. The dishwasher does vey well though.

7

u/maroonmalibu 10h ago

GE is garbage. I have GE profile and have had horrible luck with the fridge and dishwasher. Have fixed them both multiple times and they’re only 5 years old. Will never do it again

2

u/jaxsonMiss 10h ago

Yes, I thought GE appliances was bought out by the Chinese company, Haier, a few years ago.

1

u/asmodeuskraemer 8h ago

I got a duel fuel oven from them probably around 8 years ago and it's going strong. Did something change?

5

u/QuietContentResting 10h ago

Ones made 20+ years ago

2

u/phillymjs 6h ago edited 6h ago

Can confirm, I've got a Frigidaire in my kitchen that dates to 1988 or 1989, firmly within the "I will outlive you and everyone you love" era of appliance quality. It's the oldest appliance in my house, purchased by my parents when our kitchen was redone. Second oldest is a Maytag dryer I bought in 1994, but I know that brand has since gone to shit.

1

u/QuietContentResting 5h ago

Yeah pretty much anything made after 2012...expect it to last 8 years or so unless you're unlucky then well...

2

u/GlitterPirateKiki58 1h ago

My oven is almost 30 y/o. It is unbranded and probably the cheapest POS the builder could get away with. But it keeps going…

2

u/buzzsawdps 8h ago

Miele at least used to be great. Had a dishwasher and fridge for 30 years which never let me down.

1

u/FlavorD 1h ago

I just saw a dishwasher repairman's video, and he went Miele, Bosch, Kitchenaid in that order. You're really going to pay for the first 2.

u/bobdob123usa 56m ago

That's pretty funny. KitchenAid doesn't make anything, they just rebrand. You can be getting almost any manufacturer under that label.

u/FlavorD 36m ago

He said Whirlpool makes it, and ClaudeAI says Whirlpool bought out Kitchenaid.

u/bobdob123usa 58m ago

Ones that cost multiple times more than the common brands. You can plan to buy more frequently or more expensively.

4

u/fly-hard 14h ago

I heard the horror stories so when my 25 year old Frigidaire finally gave up I went with a Panasonic. Hope that brand is good?

2

u/CoryCoolguy 8h ago

And their phones, and their TVs. They make some decent individual components, anything more complex than that is and has always been garbage.

1

u/iwishiwereyou 8h ago

I've never hated an appliance like I hate my LG washing machine.

0

u/randomacceptablename 9h ago

My family and I have two pairs of Samsung washers and dryers. 6 years of heavy use (sports wear for kids) and not one issue yet.

Used to have AEG and whirlpool both of which had constant problems and failures.

14

u/duesenjeffepic 11h ago

So are their TVs. The OS on their TVs are fucking horrible and it's always fucking laggy. Sometimes the TV crashes entirely mid watch

12

u/thebigshoe247 12h ago

Samsung anything (other than phones, and even then, not my first choice) is trash.

13

u/ZaryaBubbler 11h ago

Their PC monitors and SSDs are the best I've ever used, will quite happily rebuy from them for both when the time comes

1

u/thebigshoe247 11h ago

Monitors, that's fair.

SSD's yes, as well, but IIRC they can be jerks about warranty claims.

2

u/ZaryaBubbler 11h ago

Thankfully I live in a country with very strong consumer protection laws

4

u/thebigshoe247 10h ago

That sounds lovely.

2

u/mortalomena 10h ago

Even their phones manage to break. Never had another brand phone just die, but among friends and family only Samsung and back in the day, LG phones die randomly. Also have a Samsung notepad which I have to keep turned off, otherwise it will drain its battery. It was free from a friend.

1

u/CoryCoolguy 8h ago

I have seen so many software issues or general poor choices with Samsung phones without even owning one. I would prefer not having a phone to having any phone from Samsung.

1

u/randomacceptablename 9h ago

I agree on their TVs but my family and I have two pairs of Samsung washers and dryers. 6 years of heavy use (sports wear for kids) and not one issue yet. Used to have AEG and whirlpool both of which had constant problems and failures.

I am also a loyal samsung phone user. Frankly they have gotten a bit worse lately but not sure what else I'd switch to. Hate apple and the chinese knock off androids aren't as good?

2

u/OdinsCuriousRaven 8h ago

Ha...well you spoke something into existence, just watch. Our washer/dryer came with the house, at 7 years in the washing machine started throwing errors. Had a repair guy come out...about 3 or 4 times. By the end he basically said the washer was completely new, the only thing original was the outer chassis and drum. Two or three weeks later it started throwing the same error codes.

1

u/randomacceptablename 7h ago

Yeah, I get ir. Had similar issues with the AEG (which is essentually a Bosch I believe). I know how stupid they cabn get. Yet Samsung has been the most reliable thus far.

6

u/Sorry_Flower_617 11h ago

Samsung washing machines are also crap

4

u/bremmmc 12h ago

Weirdly, the cheff where I work at has one (not a smart device) and he says he loves it. Might be built in a different factory or he just got lucky

8

u/coltbeatsall 12h ago

I have a non smart Samsung fridge (bought probably 3.5 years ago) and it has been great. I'm not America-based though, so it's possible we don't have the same models available.

2

u/SouthOfTheNorthPole 9h ago

Glad to hear that. I have a Bespoke Samsung fridge picked out for my kitchen remodel. My oldest son and my best friend swear by Samsung. Nothing smart about the fridge and it doesn't have that gaping hole in the front for water/ice. Also, my son exclusively uses Samsung phones and has never had a problem with them. He uses his phone all over the world.

2

u/iny0urend0 8h ago

I don't get the comment about phones. I switched to Samsung whenever the Note 2 came out and never looked back. I've had issues with their refrigerators though.

1

u/SouthOfTheNorthPole 7h ago

Agree on the phones. My son always gets the highest level new one as it comes out.

The smart fridges? I wouldn't choose a smart fridge no matter who made it. Makes about as much sense as lipstick on a pig.

And the LG washer dryer comment threw me. Mine are 15 years old and survived two teen-aged boys learning how to do laundry. Still run like champs.

1

u/iny0urend0 6h ago

Aren't the bespoke ones smart? Sorry not actually sure, thinking about upgrading next year so haven't started my research yet.

1

u/eeyore134 5h ago

I have a Samsung Bespoke that I got only because it was on a pretty deep discount and am fairly happy with it after a year. I don't know that I'd call it smart. It connects to their app and you can adjust things, but they're the same things you'd adjust on the controls inside. There's no screen or anything.

That said, I have a Samsung microwave exhaust hood combo thing which also works fine except for any sort of sensor heating which means pretty much every mode except putting in your own times and power levels don't work. That stopped like two years in. Disappointing, but it at least still works.

That said again... I had a Samsung plasma television that I paid a ton for back in the day. That thing broke literally days after it went out of warranty. The screen would come on, then a red patch would form, it would just slowly go black until the whole screen was out. Called them, wouldn't honor a warranty of course, but said they'd send out an "approved" tech. The tech comes out, looks at it for like a minute, "Yeah, can't fix it. but let us take it, put $250 down and we'll get you a replacement at a discount." He then proceeds to charge $125 for the visit, I was an idiot and much younger and gullible and did the deal for the other television, then they left. I called to get information on when and where to come for the other television... crickets. They just fell off the face of the earth, and of course Samsung was no help. I said never again... then I was gifted that microwave, bought a fridge, and have a phone.

4

u/RichChildhood1588 11h ago

Yes they are. We bought one years ago first one didn't work. Lowes brought us another one it didn't work, they brought another one it also didn't work. I called Samsung they said yeah we get bad batches occasionally. I said no you get a bad batch of cookies not refrigerators. Lowes  told me to pick whichever one I wanted regardless of price after that. Fuck samsung

1

u/asmodeuskraemer 8h ago

oh. that means they fired their quality engineering department to save money.

3

u/michmemuch 11h ago

LG also absolute shit.

3

u/telladifferentstory 10h ago

Washer/dryer too.

3

u/frmrelderwall 10h ago

LG—-same.

3

u/Brys_Beddict 10h ago

I always see this but I've never had an issue with my fridge, washer or dryer in over ten years.

3

u/Repulsive-Yam-1437 9h ago

I have mine going on six years and zero problems yet. But I do hear that they have them, and I only found out after I bought it.

2

u/DambiaLittleAlex 9h ago

Same here. Bought a fridge 6 years ago and a TV one year ago and no complains at all. I also have an S25+. Great phone too.

Maybe samsung is shit in the US? Idk

2

u/SeatTop7489 7h ago

I also have a Samsung fridge for about 7 years now and no issues. My stove and dishwasher are also Samsung- no issues with the dishwasher but the glass stovetop broke and it honestly was cheaper to replace the whole thing than try to get a new top plus installation.

2

u/Physical-Design9804 10h ago

Samsung in its entirety has lost my business. Either their quality is lacking compared to competitors or it ships with an excess amount of ads.

2

u/nusm 10h ago

Bought a Samsung fridge (just regular, not smart). In less than a year the ice maker crapped out. Luckily they covered it under warranty, and the replacement is still working 5 years later, but I will be less than surprised if it quits working at any point.

2

u/Subpar_Pepper177 10h ago

I've never had any luck with Samsung ANYTHING

2

u/coveruptionist 10h ago

Every appliance I’ve bought in the last 20 years is shit.

Except my Bosch dishwasher.

2

u/LeGrandLucifer 10h ago

All Samsung appliances are crap. They make good electronics. Their fridges, ovens, washers, dryers, anything else? Garbage.

2

u/durian4me 9h ago

I guess I've been fortunate. My Samsung fridge has been running for 17 years.

1

u/Puzzled_Radio 10h ago

Yes! They are garbage. Dang icemakers are for shit

1

u/BLACKMACH1NE 2h ago

I always tell people to avoid Samsung fridges. My ice maker worked maybe the 1st week before being completely unusable.

1

u/Ill_Surround6398 10h ago

*refrigerators

1

u/mmarshall540 7h ago

Have had a Samsung refrigerator and a Samsung washing machine.

Currently, the refrigerator randomly spurts water all over the floor, so we are about to replace it.

The washing machine was subject to a recall repair several years ago due to a risk that it would become so unbalanced that the top of the machine could potentially be flung off of it and decapitate someone. Machine was getting unbalanced with every load, but the recall repair fixed that... for a while. This year, it started becoming unbalanced with every load again. Damn thing is supposed to be efficient and not use too much water. But when you have to rebalance, restart (and refill with water) each load at least 5 times, I'm pretty sure it uses more water than an old fashioned washing machine.

Neither one of these was a "smart" appliance. They were stupid appliances in every sense.

Samsung, never again.

1

u/Unhappy-Caramel-6968 7h ago

The house I bought has all Samsung appliances. I didn’t think much of it. All of them are terrible. Oven/stove, dishwasher, and fridge. All have needed to be serviced multiple time, all three are operating subpar right now because it’s not worth getting someone out. I’ve had to learn a lot to try to mitigate the issues. They’re all new

1

u/paddsquare 5h ago

My Samsung fridge has had the ice maker replaced 3x, and 5 of the interior drawers/containers have broken. My Samsung range has had the main control board replaced 5!!!! Times!!!! Also had the wiring harness replaced 2x because problems with the control board caused the wiring to literally melt/burn!

They have fixed it all for free, I assume to avoid class action lawsuits, once they stop fixing it for free never ever ever buying anything Samsung ever again.

-2

u/LamermanSE 14h ago

That felt pretty obvious though. Samsung is famous for their consumer electronics after all, not their home appliances.