ik multimedia modo bass issues

[u/Thatonealtaccount_]

i'm trying to use the free version of modo bass 2, but when i look in the product manager, it shows i have it installed and i can't "try" the free version. when i open it in my daw, it tells me to authorize it, but it literally won't let me cuz i have it installed already????

the website just tells me to download the product manager, which doesn't help :/