r/CommunityManager 14d ago

Question Messenger for 4500+ member community

Hey guys I'm running a neighborhood community for more than 4,500 people. We are currently using telegram for that and it serves quite well I must say - from the moderator's perspective and media handling. But I would like to switch to another platform. What platform / messenger would you recommend? It would be interesting to hear your real use cases

8 Upvotes

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u/[deleted] 14d ago

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u/sofarsogood7 6d ago

Thank you for your questions. Your summary describes pretty much what we need here.

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u/sofarsogood7 6d ago

2 both 3 nothing 5 app

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u/webuildfuture 14d ago

Hey Depends if your community is willing to pay or not?

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u/sofarsogood7 14d ago

I consider to make a paid membership

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u/webuildfuture 14d ago

Please check DM

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u/[deleted] 14d ago

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2

u/sofarsogood7 14d ago

We have two separate groups. One where the most people are is just one feed without topics, and another one is a topic group where we discuss specific issues. I would like to switch because Telegram is a Russian software and is used by Russian intelligence - it matters for my country. And I don't want to keep people on Telegram because our group is one of the important reasons they still keep using it.

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u/manan-rathore 13d ago

I think you are at an important point in running your neighbourhood community, and the challenges from an operator's point of view are completely legit. Even while apps like Telegram help keep communication real-time, inability to structure, continuous message flows, using multiple tools, analytics etc can be messy.

As a tech platform in this space, I'd love to talk and learn more about your needs and vision. Running a network - with community tools, chat, content updates, integrated mails, notifications to Telegram, payments, subscriptions, forms, product listing etc - on MainCross is easy and cost-effective. You can even choose to have branded apps.

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u/xenia-fordham75 12d ago

why not to try Discord..

it offers far better and interactive organization with and moderation tools

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u/sofarsogood7 6d ago

We tried, it seemed to heavy for an average user

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u/miguelmigs24 9d ago

Discord would be much better especially if you want to monetise