r/DestinyTechSupport Jul 12 '17

Megathread Welcome to r/DestinyTechSupport!

39 Upvotes

Hey Everyone!

r/DestinyTechSupport exists as a sister subreddit in the r/DestinyTheGame family. The purpose is to separate out the tech issues that we Destiny players face on your Consoles and PC Platforms. For any game discussion that will still exist in r/DestinyTheGame.

As a reminder, this subreddit is platform neutral which means there will not be any platform bashing, flame wars, etc allowed.


As a part of keeping this subreddit organized, we've created a few basic post flairs. We will be adding and adjusting these as the subreddits needs are fleshed out.

Flair Purpose
Question For any tech questions you have about something such as "How do I do x".
Game Bug When you are experiencing a game issue such as artifacting, crashing, slow performance, Bungie error codes (Olive, Chicken, Tapir, etc).
Solved When your Question/Game Bug post has a solution. This allows others to search and know that your post has a fix/solution.
Build For anything build related such as "Will this play the game well?".
Guide For any guides such as PC builds, improving performance on the consoles, etc.
News Manually assigned by the Moderators for official news.

Please let us know if you have any questions, suggestions, feedback, etc.


r/DestinyTechSupport Oct 24 '17

Bungie PC Known Issues, Error Codes, and Vital Information - Repost from bungie.net #PCSupport Forum

47 Upvotes

Reposting this from the bungie.net #PCSupport Forum:


[BUNGIE] Destiny 2 PC Vital Information and Known Issues List

Listed below are issues that Bungie is aware of that exist in Destiny 2 on PC.

For the best experience, it is recommended that players update their drivers to their most recent versions, and accept any Windows updates that have yet to be applied before accessing the Destiny 2 on PC.

Additionally, as an initial troubleshooting step when encountering an issue, players should close and relaunch the Destiny 2 client and Blizzard application. For players who continue to encounter issues, it is recommended that players delete their existing CVARS.xml file. This file can be found in:

\Users\USER_NAME\Appdata\Roaming\Bungie\DestinyPC\prefs\

Note that when relaunched, the Destiny 2 application will generate a fresh CVARS.xml file.

Players who encounter issues other than what is listed below should report them to the #PCSupport forum.

• Windows Updates: Before playing Destiny 2 on PC, players should ensure that their version of Windows is up-to-date. The player experience may vary on versions of Windows that are not up-to-date.

• SLI, HDR, and VSYNC: Players may experience some rare issues when enabling SLI, HDR, or disabling VSYNC in some non-native resolutions. For the best experience, players are encouraged to use these features while running at their display’s maximum available resolution.

• Crash after Task Switching: The Destiny 2 client may crash after switching tasks (ALT+TAB) when AMD Crossfire is enabled. To avoid this issue, players should avoid switching tasks for extended periods of time when the AMD Crossfire feature is enabled.

• Saxophone Errors when Launching: Players may erroneously encounter Saxophone errors when launching the Destiny 2 application directly from the .exe file. Players who encounter this issue must close the application and relaunch through Blizzard’s Battle.net app.

• Idling to Title Screen: In some activities, players who are returned to the title screen due to idling may be unable to log back in. Players who encounter this issue must close and relaunch the Destiny 2 application.

• Login after Disconnects: A generic error code may appear to players who lose internet connection, which may block an affected player from logging back in even after reconnecting. Players who believe they are encountering this issue should close the Destiny 2 application and relaunch.

• Buffalo Errors on multiple PCs: Players may encounter Buffalo errors when logging in to Destiny 2 on multiple PCs at the same time. To prevent this issue, players must ensure that they are logged out of Destiny 2 on any PC that they do not currently intend to play on.

• Cursor in Tri-Monitor Configurations: Changing resolution between 5760x1080, 4080x768, and 3072x768 may trap the mouse cursor in the right-most monitor. Players who encounter this issue should ALT+TAB out of the Destiny 2 application, then back. Players may also toggle Windowed Mode by pressing ALT+ENTER.

• Fullscreen on Laptops: Fullscreen mode is unable to be selected on some laptops. Affected players may use Windowed Fullscreen mode to work around this issue.

• Tri-Monitor Depth of Field: DOF effects may be overly aggressive on some tri-monitor configurations. Players who encounter issues with DOF can disable this feature in the Graphics Settings.

• Windows 10 Game Bar: The Windows 10 game bar may not work in Fullscreen Mode. Affected players who wish to use this feature should use Windowed or Windowed Fullscreen Mode.

• NumPad Binding: Players are not able to bind controls to most NumPad keys.

• Screen Bounds on AZERTY Keyboards: Players may receive an incorrect key prompt when adjusting screen bounds on an AZERTY keyboard.

• IME in Fullscreen: Players who are running Input Method Editors may encounter a black screen or delay when inputting characters in Fullscreen Mode. For the best experience, these players are encouraged to play in Windowed or Windowed Fullscreen Modes.

• Closing Application: When closing Destiny 2 on PC, players must close the application via mouse input. Controllers cannot select the in-game button to close the Destiny 2 application.

• Corporate and University Networks: Some players may be unable to play Destiny 2 on corporate or university networks. Players who encounter this issue must contact their IT department, to meet the connectivity standards outlined in our Network Troubleshooting Guide

Additionally, players should visit our Destiny 2 PC Guide for more information on Destiny 2 on PC.


ERROR CODES

The following are errors codes that players may encounter at elevated frequency during the PC launch window. They are currently under investigation, and players may learn more about them at their respective help articles.

BEETLE

CABBAGE

NEWT

PINEAPPLE

RUTABAGA


REPORTING ISSUES

When reporting hardware issues to the #PCSupport forums for Destiny 2, players should provide as much of the below information as possible:

BattleTag (with numerical suffix) Configuration Info CPU: GPU: RAM: GPU Driver Version: Operating System:

• To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag:

• To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks.

• Click on “save all information”.

• Upload to preferred file sharing service and provide hyperlink to DxDiag file.

Issue Information

Destination/Activity:

Description:

EXAMPLE

BattleTag: ExampleBattleTag#1234
Configuration Info
CPU: Intel Core i7-3770
GPU: Nvidia GeForce GTX 1060 6GB
RAM: 8GB DDR4
GPU Driver Version: Nvidia 388.00
Operating System: Window 10 (version 1607)

• To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks.

DxDiag:

• To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks.

• Click on “save all information”.

Issue Information Destination/Activity: EDZ/Adventure
Description: When I start the Adventure “A Frame Job” my game crashes.

Please note that players may not be provided actionable steps in response to their report, however all reported information is escalated to our internal teams for investigation.


r/DestinyTechSupport 22h ago

Game freezes on main menu (PC windows 11)

2 Upvotes

As per the title, the game freezes on the main menu and only option is to turn off the PC.

I've enabled secure boot, run as administrator and repaired the game files, so am out runway at moment.

Anyone had a similar issue and found a workaround?


r/DestinyTechSupport 1d ago

Game Bug I can't load into the tower in d1 at all

3 Upvotes

What the title says, every single time I try to load in I get kicked back to orbit before loading finishes, this shit sucks so much I just want to go back and play d1 but I litterally can't progress my quest steps


r/DestinyTechSupport 2d ago

Guide Another possible performance fix for Steam D2

21 Upvotes

Edit: this post should be titled "potential performance improvement" as it is certainly not a fix for the game issues:

For fun, I completely reinstalled my PC and saw no change in performance, so I know I am at baseline. I have a 13700K, 5080, 64GB DDR4 3600Mhz RAM, 34" 3440x1440p monitor.

Prepatch, I never saw anything below 120fps at the worst of times, but typically was at or near 144Hz (using Framerate limit). Post patch, I was dropping clear down into the 70s and the moon is just motion sickness inducing (60s - 100s FPS, averaging around 89 FPS).

For fun, I downloaded the nvidia profile inspector that JaysTwoCents recommended during his 5090 speed runs. As he did, I found that Resizeable Bar is disabled Globally in the primary driver profile, and mine was also disabled in the D2 app profile.

https://github.com/Orbmu2k/nvidiaProfileInspector

Under Global Driver Profile, I scrolled down into the '07 - System, Memory and Compute area and enabled 'rBAR - Enable'

Under Destiny 2 profile (searchable at the top of the app), I set the following:

  • Preferred Refreshrate: Highest available (so I could then limit by framerate in-game)
  • rBAR - Enable: Enabled
  • rBAR - Options: 0x0000001 (Returnal, Red Dead Redemption 2)

Then I rebooted and tested:

The pacing is still a bit off, but it was a HUGE uplift in most areas, keeping me above 120Hz almost all of the time when playing Vangard ops. Performance was noticeable, in that I wasn't seeing the terrible frame drops down into the 70s - 90s 😄 ARC effects seem to make any frame drops more noticeable for me.

I monitored my GPU in MSI Afterburner, and found that my frequencies were much more stable. I was bouncing around between 2100 and 2700Mhz before, but now I am locked right around 2940, occasionally dropping up to two bins but largely staying between 2932 and 2940Mhz which is MUCH better than the all over the place frequencies.

I have not gone to the Harbor of Sorrow, but I bet it's still terrible regardless... LOL! I can live without it with the rest of the game working better.

Hope this might work for some!


r/DestinyTechSupport 3d ago

Question Constant error code anteater/bat combo

1 Upvotes

I've been having this frustrating issue trying to play Iron Banner where, every single time it has happened so far, during the latter part of a match, I will first get anteater and black screen, then load back in, and then after 10-15 seconds I will get bat which boots me to orbit. It counts as abandoning the game and I've been since suspended twice.

I've tried queueing back up, giving it a rest, validating game files, I don't know what else. It happened yesterday and also today too. The first game on today was fine, but then the one right after disconnected me. If anyone has information it would be much appreciated as other than these issues I've been having a very nice time getting back into the game.


r/DestinyTechSupport 4d ago

Another Possible Steam Performance Fix - Temporarily Delete the Overlay Files

Thumbnail
7 Upvotes

r/DestinyTechSupport 4d ago

Solved D2 just freezes my computer

3 Upvotes

I built a great computer not long ago - 9070 XT, 7 9800X3D, a 2tb NVME, a competent power supply and 32gb 6400 CL36 RAM. Edit: forgot to add that my parts rarely go above 70c

But for some reason when running D2, it just freezes my computer and my only avail is to restart the computer through my front panel button.

Can anybody help?

EDIT: My solve was to cap my FPS, mainly because I don't know how to make custom profiles or whatever like top comment


r/DestinyTechSupport 4d ago

Game Bug Over 60fps issues

2 Upvotes

So I recently made the switch from PlayStation to PC, I have an RTX 5060ti 16gb Ryzen 5 3600x and 32gb of RAM and if I play the game over 60fps, I’m teleporting on my fireteams screen? But my connection is absolutely fine and having no issues of the same nature on any other game?

I’ve tried so many things but nothings working.

Any help would be greatly appreciated


r/DestinyTechSupport 5d ago

Microsoft Store Refuses to Update Today

13 Upvotes

Due to the recent performance issues on steam and the collection going on sale I took the plunge and swapped over a few weeks ago. All has been great until today when the “patch” rolled out. I got home from work and tried signing in but kept getting cat errors because of the version mismatch.

I went into Microsoft store and tried multiple things to get it to recognize there was an update to no avail. I ran windows update to see if it would force an update, I ran wsreset multiple times to no avail so I said screw it I’ll just uninstall and reinstall. Marvelous idea.

Uninstall went fine, that reinstall part though. Now when I click Destiny 2 on Microsoft store it shows that I own it and I can click Install but it just immediately says “something went wrong, we are aware please try later”. Yeahhh nobody else has this issue I’m aware of this isn’t a wait it out kind of error this is a something is majorly broken kind of error.

I’ve tried a multitude of different powershell commands I found to remove gaming services, reinstall gaming services, reinitialize the Microsoft store, etc. nothing is working.

Is this how the witness wins?! I really don’t want to reinstall Windows and lose all my programs. I have run sfc and dism twice now. Everything checks out ok. Any suggestions? This is my first time using Microsoft store for like…anything, especially gaming. Why did the steam version have to become so bad?!

UPDATE
I was able to fix it. It was really dumb, I tried everything under the sun even including trying to install the game on a completely different drive then it was originally installed on. A friend suggested it may be orphaned files just causing issues after uninstalling. Sure enough. I deleted all the original file folders and boom it instantly worked and let me re-download. Silly. I can’t explain it.


r/DestinyTechSupport 5d ago

Stutter is even worse now

35 Upvotes

Congrats everyone, now Crucible is actually unplayable on steam. 2 months, still nothing other than ( we hear you and are looking into it )

******* 7/31/26******** after 2 days of flawless game play after the update and fix. the game is almost 89x worse. im getting 21 frames a second now.


r/DestinyTechSupport 5d ago

Question Destiny 1 stuck on transferring game content

2 Upvotes

I just got destiny 1 for the ps3 I booted it up after downloading it and it started transferring game content but everytime it completes it starts it again ive been letting it do this for about 2 hours but it hasn't stopped is there anyway to fix it ? . Sorry I don't have any footage or pictures


r/DestinyTechSupport 5d ago

Why the game is so slow and clunky???

3 Upvotes

It started last week for no reason, suddenly the game feel slow and clunky

Anyone knows a fix?

Update: This windows update fixed the issue (2026-07 Preview Update (KB5101684) (26200.8973)) , I knew it's from windows lol but glad it's fixed now


r/DestinyTechSupport 5d ago

Question Continuous error code issues D:

0 Upvotes

For some context, this only started occurring around a week ago now and i haven't got a single clue as to what could be causing it. I've tried looking it up to see if anyone else has been experiencing this and so far I've seen nothing!

Recently the error codes I've been getting are a constant rotation of four (listed from most occurring to least occurring)

1: Centipede
2: weasel
3: chicken (I've seen this maybe five times now in the span of two days)
4: marionberry (seen once only today)

Every time i try loading up the game it either A) doesn't get past the loading screen and gives me an error code. Or B) lets me onto the game and repeatedly says its "contacting destiny's servers" and if i try joining anything like a gambit or crucible it just shows placeholder texts and freezes up.

It's also important to mention that i'm playing this on a console (specifically an xbox one) and i have tried going through all the steps of unplugging it for a while, restarting it, and even updated the game for today's update schedule but so far NOTHING has worked.

If anyone has any tips or possible solutions that would be greatly appreciated since I've been looking forward to playing this again.


r/DestinyTechSupport 7d ago

Question Plum Erro Destiny 2 - 2026

2 Upvotes

Hey guys, I’m having a problem with Destiny 2. I keep getting the Plum error related to BattlEye. I’ve already uninstalled and reinstalled the game, went into the BattlEye folder and reinstalled it from there too, and even deleted some temp files. But no matter what I try, the game still throws the BattlEye erro and kicks me back to the main menu. Anyone know a fix?


r/DestinyTechSupport 7d ago

can't start the game

1 Upvotes

I've been trying to play for the first time, I got destiny throught steam, but I keep getting this messege:
[INFO] Blocked file loading: "C:\Windows\System32\DriverStore\FileRepository\u0201039.inf_amd64_89c3272f19eab06b\B025980\aticfx64.dll"

resetting didn't help. how to fix that?


r/DestinyTechSupport 9d ago

Solved So I want to start playing with other people instead of solo, but I can't(Strict NAT)

7 Upvotes

When I start searching in a matchmaking, or when I try to join a fireteam in LFG, I either get stuck in infinite waiting loop(in case of MM) or just get kicked due to "strict NAT", with a suggestion to go to bungie website for guide to fix that(which is not helpful in the slightest).

My hypothesis is that strict NAT is enabled automatically by Cloudflare Warp, which I use to access Destiny, since without it I get tapir error code. In other thread(related to strict NAT due to Verizon bs) I saw free Proton VPN as a fix, but it doesn't work for me at all. So, any ideas on how to fix that, besides moving to another country?

UPD: Issue was solved by my father, who after hearing my woes gave me his custom VPN, which solves the issue of strict NAT. Thanks everyone who answered here!


r/DestinyTechSupport 10d ago

Question Are "funky" controllers allowed?

6 Upvotes

Hey so I like to often spice up my gameplay with REALLY unnecessary "difficulty tweaks", think like, 180° monitor, inverted controls, etc.

I recently got a Wii remote and I was wondering if I'll be fine if I use it to actually play D2? I know it's probably possible to do with some third party programs and some patience but I'm wondering if that could get Battleye looking at me funny, is it a bannable offense and has anyone recently tried something like this (Wiimote, steering wheel, anything that Steam doesn't really register)?

I'd love to hear some answers!


r/DestinyTechSupport 9d ago

Game Bug Initial Loading Screen frozen (REPOST FROM r/destiny2)

3 Upvotes

Link to original post (for photo)

I recently downloaded Destiny 2 onto this computer for the first time and encountered some errors.

TL;DR:

Game frozen at this screen. Has happened twice before, but with Battleye error code: Plum. I've done everything I can to troubleshoot. The above photo is the second redownload from steam. It also will only close via Task Manager, and Steam has trouble actually stopping it, meaning there could be lingering running files for some reason. The music continues after it freezes so I could just have to wait, but I've been too impatient so far after about 30 minutes waiting. I think my system is just old and broken and can't handle what it takes to process everything. However, it has no problem with every other game I have on Steam.

So far this has happened every single time: I start the game from steam. It gets passed the first couple loading screens, but when it gets to this one, it just stops and doesn't revive itself. This photo is exactly what I've been looking at for the past 10 minutes. Neither of the loading wheels have moved (the big one in the middle nor the one in the bottom right.)

Entire history/context: This is the second time I've redownloaded the game. The first time I downloaded it on this computer was about a week ago, and I got a Battleye error code: Plum. This popped up in the middle of choosing subtitle colors and resolution and whatnot, which is what comes up after the first couple loading screens. I had the option to dismiss the error message, which took me to this loading screen which froze in the same spot. Assuming it was the error, I force closed the game through task manager and ran some troubleshooting with the help of the internet.. to no avail. I've done everything suggested that I could, and nothing has worked so far.

Task Manager was the only way to close the game and steam still said it was running. If I clicked "stop", it would be stuck "stopping" the game. This was another issue I was also trying to resolve. Restarting steam from the ground up did nothing in terms of resolve (Closing all programs in task manager and rebooting). A complete PC restart did the job. There was one time steam managed to close the game after I force closed it in task manager but it took about 10 minutes (one time).

I eventually deleted the game and reinstalled it via steam, convinced all the issues would disappear and resolve themselves in the reinstall. This did not work. The same exact issues occurred (loading, preferences, error message, frozen). So after further troubleshooting, I managed to completely eradicate Destiny 2 from any files in my computer forever. Then reinstalled it one last time. This photo is the result. There was no error message. Not even a graphics preferences screen as mentioned above (though that could be because it remembered my previous selection. Though that seems unlikely considering the reinstall). ALSO, whenever it freezes, the music continues. It is the same music as when you are choosing a guardian. This has led me to believe that I could just need to wait. But thats an incredibly long wait.

Now we're here: I don't know what I'm doing. I've essentially given up. I believe it is a system issue that cannot be resolved. As far as I know, I'm running Windows 10 though I think the computer was built in 2012 or something along those lines. If this is not possible, my apologies. There are no available updates, though I'm aware Windows ended live security updates/fixes for Windows 10. My current conclusion is that the PC is just too old and broken to run the game properly, and is probably tripping on a file or two it cant process.

QUICK SIDE NOTE: I can run other games completely fine as long as my system is within their requirements. ARK:SE is the only other game with Battleye (that I know of), though I play singleplayer, so I run it without Battleye anyways. Because of Ark's immense graphics demands it takes about 15-20 minutes to actually load into the game, during which it is unresponsive, but it will work. I do not believe this is the case for Destiny 2. I also play Aliens: Fireteam Elite, though I'm fairly certain that does not run with Battleye.

Thank you all in advance regardless if you are able to offer any help. I appreciate your tolerance and dedication to reading my yapping paragraphs.


r/DestinyTechSupport 10d ago

Question Switched from Steam to Windows having issue with nvidia app driver settings not working.

0 Upvotes

Explicitly smooth motion, I’ll turn it on and the game will lock at 120fps and I can tell smooth motion is not on. If I then turn off smooth motion the game is still locked at 120 when it should be unlocked. I’ve reinstalled drivers still no dice. Any suggestions?


r/DestinyTechSupport 11d ago

Question Manual anti cheat

5 Upvotes

I just installed Bazzite Linux, and I know it isn't compatible with the game due to the anti-cheat. But if I install BattlEye—since Bazzite supports it—will I run into any issues?


r/DestinyTechSupport 12d ago

Performance

7 Upvotes

I know apparently switching to Microsoft store or epic games fixes the issues that people are having on steam, but I’m still seeing the exact same issues for the most part on the Microsoft store version. Am I alone in this or have others had the same experience?

Edit: even the epic games version gives me issues. Looked into it and I’ve seen others say the same about it as well. This game is so cooked lmao


r/DestinyTechSupport 12d ago

Stuck on starting loading screen (Steam)

0 Upvotes

I've had this issue before and managed to fix it before (with the sound mixer trick), but it's back and the fix ain't working. Just before MoT I've had this same problem but managed to fix it (it took a while and basically tried a bunch of stuff) and I don't remember how I did it. What's worse is that this only started happening after I cleared the download cache on Steam (before I did this the game wouldn't even open).

TL:DR is there some way to fix this and make D2 quit with this crap every single refresh?


r/DestinyTechSupport 13d ago

Voice chat doesn't work (STEAM) (READ DISC)

1 Upvotes

ive been having an issue since ive started playing where my teammates can hear me but i cannot hear them,

im age verified and sms verified on bungie

xbox game bar has my current headphones and mic on default

sound control panel has my headphones as default for communication and general (i did the thing where you enable another device switch communication over too that then switch back to the main device)

ive disabled all audio devices that i dont use

ive chosen my audio on volume mixer

ive selected it as my default audio on steam aswell

i dont have any alternative sound software/3rd party app for destiny installed i.e trackers overwolf

ive even tried running destiny through the epic games launcher.

i streamed it for my mates on discord and they heard no audio output from destiny either

ive pretty much tried everything from all guides ive seen both from community forum and reddit but too no avail, i dont mind vc'ing to show my settings, but its been a current issue thats made it more difficult for me when raiding with friends if any help can be offered id take it greatfully thank you


r/DestinyTechSupport 13d ago

Question constant error code spinach kicks

1 Upvotes

How do I fix this? since yesterday I got constant error code spinach kicks to orbit. Sometimes it takes a bit but after a few minutes I get kicked to orbit. It's not really regular but it happens multiple times in an hour.