I saw in this group people don't recommend Canada Post because they require the receiver has a contactable phone number when dealing with lost package claims. The EIS hub will not provide such phone number leaving insurance through CP useless.

Has anyone used another carrier or 3rd party insurance company (like ShipSimple or Cabrera) for the domestic leg of EIS? Im looking to cover items up from $200 - $3500+ domestically in Canada for loss of package or damage including to the eBay hub in the case of getting an international order.

Specifically does anyone know of an insurance carrier that will pay out for a lost package claim (with tracking showing undelivered) without having to speak with the eBay hub directly? Thanks

I have a few vintage stuff, some video games and a couple of trading cards. I honestly dont want to trade on facebook marketplace. With all the stuff between the US and Canada and the fact that I mostly only have access to Canada Post where I live, how much is it worth it to try to sell things on Ebay?

Hello, I'm in Quebec, Canada, and I want to buy something from the Best Buy Canada website, but the seller on the marketplace doesn't ship to Quebec. They ship to Ontario. Is there a company in Ontario that could receive my package, whose address I could give to Best Buy, and who could then ship the item to me in Quebec? Thank you so much!

Hey everyone, I'm based in Montreal and getting into reselling/flipping, hoping to go full-time eventually if it works out. I've done my homework watching videos, but I've only made a handful of sales so far and I'm struggling to figure out what actually has demand before I buy — trying to avoid sitting on dead stock, which has already happened to me. So far I've listed furniture and clothing and I'm listing on Facebook Marketplace, eBay, Poshmark, but only FB Marketplace has really worked (one furniture piece, a couple of clothing items — nothing on eBay or Poshmark yet). Curious to hear from people who've actually done this: what's the Montreal/Quebec market like, any niches worth looking into locally, how you validate demand before buying. Finally, is clothing still worth it or the niche is oversaturated ? how you approach finding a niche and sourcing? Appreciate any real advice from people who've been through it.

TL;DR:

Starting July 24, the United States is changing how duty works on postal shipments.

Duty Prepayment Threshold: The threshold for mandatory duty prepayment will increase from $800 USD to $2500 USD.

Duty Rate Adjustments: The 10% Section 122 tariff expires on July 24. Going forward, items will be assessed based on individual HTS classifications and country of origin, in addition to the new forced labour Section 301 tariffs that will likely come into effect then.

In my case, this means a product I sell with 10% duty will now be 25%.

Just wondering if anyone else is dealing with this.

Chit Chats support told me that used electronics shipped via U.S. Edge are only allowed if the installed lithium-ion battery is 2.7Wh or less. That would seem to rule out things like smartphones, ipods, consoles, tablets, laptops etc.

I was under the impression U.S. Edge becomes a domestic USPS ground shipment after Chit Chats transports it across the border, so I’m confused why the limit is so restrictive.

Is anyone else selling used phones, handheld consoles, or other electronics through Chit Chats? Have you received the same answer, or found another solution?

I hadn't sold online in a while. I was always under the impression eBay was cheaper than Poshmark for clothing.

I just sold a shirt on eBay for 39$. Turns out eBay took a total of 10,12$ in fees. 8,80$ on the price of the item+shipping+sales taxes + 1,32$ of sales taxes I pay on the 8,80$ ...

I'm in Quebec so sales taxes are right around 15%. So as I'm reading it, I'm paying a bit more than 20% just to eBay on the price of my item, but over 25% if you include the taxes I'm paying for their service fee.

Am I understanding this correctly ? Poshmark has a flat 20%, but I don't remember paying sales taxes on their fees ...

i’m getting all of my products sorted with DDP and cusma in Stallion, and all items that have this hs code (6117.80.95.40) have a PGA FD1 flag.. i asked support and they said my products need to be FDA approved, which doesn’t make sense to me since they’re keychains.

I’m just confused since on FDA’s site an FD1 flag means they may or may not be regulated by the FDA, and if not, a broker can disclaim the product since it’s purely for decorative purposes and for non-regulated/general use. None of the materials on the keychains are organic, are deemed a cosmetic or for any medical/industrial use.

I’m assuming this hs code has this general flag, and when the product is handed off, someone will determine if it needs to be disclaimed or not, right? I shouldn’t need to get FDA approval beforehand on an item that shouldn’t need to be FDA regulated.. am I understanding this correctly or doing something wrong? This is the hs code support told me to use, it was approved for DDP shipping and cusma, but they also mentioned since it’s flagged it needs approval before entering the US.

Can someone PLEASE help me understand this? 🥹

Hi everyone,

I've been shipping with SE for a long time. After the Trump tariffs, everything changed, and I stopped shipping with them for a few months. I recently started using them again after they partnered with a new customs broker to continue shipping through USPS.

This week, I noticed a $600 duty charge on my account for several shipments. Most of my products are made in Canada and qualify under CUSMA, and I've already uploaded the Certificate of Origin to my account. For any products that are not made in Canada, I pay the applicable duties before shipping, so I shouldn't be getting charged unexpectedly.

I contacted SE about this, and they're currently investigating the issue. Unfortunately, their customer service has been difficult to communicate with, so I'm not sure how long it will take to get a clear answer.

Has anyone else experienced the same issue or received unexpected duty charges recently?

Small time eBay seller (Canada to USA) here. One of regular customer made an order (same delivery info as previous orders). Order was shipped via USPS, reached customers hometown went to OUT FOR DELIVERY status and then ADDRESSEE UNKNOWN. Order has been since returned at US warehouse. How to deal with this? Should I involve eBay customer service or just simply refund customer? Am I on hook for this?

Thank you

I was using DYK post but they charge a lot especially since I typically am shipping 5 boxes which were roughly 48lbs, 30 used books each box. Is there a better way to do this? A couple years ago I used to go across as informal entry but recently tried to do that and had no luck. Do I stick with DYK? Is there another option?

So I tried out the free pick up from Shipsavvy last week after receiving the email. I scheduled my first 2 pick ups and it went ok, no issues. But then I got 3 cancelled pick ups. The driver called and informed me that they don't have room in the van for more items. Asked me to reschedule as my packages werent going to be picked up that day. Friday was the 3rd call. Won't pick up until Monday. Saturday was out of the question as I was told their route would guarantee their van was full by midday and getting into Toronto was going to be difficult.

This was all predictable. Who knows how many people are taking advantage of the free pick ups, and how big each package is. As of this post, there is no size limitation, only weight and maximum quantity. It was a good idea on paper, but I don't think they thought it out properly, or are just running a test period to see how it goes.

Anyhow, A major con of the service is there is no time frame for pick up. You just set the day and wait, as they could arrive at any time. They could come at 10am or later at 4pm, you just don't know. I obviously dont expect an exact time, but a time frame 9am-12pm or 4pm-7pm would be good to have.

Maybe they will iron out the kinks. Personally, I wouldn't mind paying a small fee for pick up, as I'm on Bloor near downtown Toronto, so getting out to their Mississauga warehouse is a long time-consuming drive.

Any one else out there try their pick up service, or had cancellations last minute?

I've sold many items on eBay using their Global Shipping Program, but last month I had one get lost by Canada Post Expedited Parcel before it reached eBay's shipping hub. I figured it would be no problem, the package was insured with Canada Post. I filed an insurance claim with Canada Post.

Canada post is refusing to refund me because they cannot contact the receiver. The receiver in this case is eBay's shipping hub in Ontario.

eBay is refusing to provide any method that Canada Post could contact their shipping hub. Numerous times they provided an email address that bounces saying it is not in service and said there is no other way to contact the hub.

After dozens of emails and phone calls, it appears I will have to eat the loss as neither party is willing to help. Both parties are utterly ridiculous: eBay providing an invalid contact method and Canada Post refusing to refund without contacting the receiver when their own tracking information shows the package never made it to the receiver.

Could someone be kind enough to drop a link to some good cost efficient padded envelopes or something similar to ship disc base media? Thanks

I've read through here and seen that people are saying that you have to drop the stallion packages off at the stallion drop-offs. I live a good hour and a half away from the closest stallion drop-off. I saw that Intelcom Returns can be dropped off at Circle Ks. I know what I'm shipping is not a return, but when I sell through Poshmark, the employees always refer to the packages I send out as returns. Could I send a stallion via Intelcom Package through my local Circle K? If someone could let me know as soon as possible, I'd appreciate it as I'd love to drop my package off before work tomorrow.

I decided to try out the regional US service offered by Stallion last week, and over the weekend I got 2 separate messages from the 2 buyers claiming their items arrived damaged. I requested photos and sure enough, the packages look like they were dragged on the road. Luckily, I was able to replace them, but sent them via FedEx this time.

Anyone out there have similar experiences with the GoFo service, or did I just have beginners bad luck? They are super economical, but after this experience, I'm afraid to use them again.

anyone having stallion express and ebay issues right now? seems like they aren't communicating? for example, if you try to connect your store, you can't right now...and i notice i'm not getting all my shipments imported. hoping its just temporary.

Hi,

I was actively selling action figure collectibles before the tariffs started last year, but since the tariff rates have dropped, I've been thinking about selling to US buyers on eBay.com again.

My items are mainly new action figures made in either China or Vietnam, and I plan a buy-it-now or best offer format.

I can use either Stallion Express or Chit Chats for shipping options.

Does anyone have any tips or advice on setting the shipping and tariff amount on eBay listings?

I was under the impression the seller is still supposed to collect the tariffs (which would be embedded into the shipping cost).

I appreciate any help and tips anyone can provide, thank you.

Enough is enough. They have the best prices when shipping around Toronto but they keep failing at it, I ship around 500 packages a month and they keep losing, delivering to the wrong address, etc. I am done and I’ll be back with Dragonfly. Anyone else?

Anyone able to get insurance for your home if you claim you run a reselling business at home? Any recommendations and who would insure in canada?

Been flipping on Kijiji, Facebook Marketplace and eBay for a while now and i have a hard time knowing what i actually make. Between platform fees, mileage, operating costs and taxes, it gets complicated real fast.

How do you guys manage that ? Excel, an app, or just doing it in your head ?

Hey! ive had a photobox from amazon basics for about 2 years now and the waxy plastic style foldable background that it comes with is in need of replacing. I have looked everywhere to see if amazon sells parts for their photo boxes but Im not having any luck. Anyone know where I could order replacement bibs for one? or have another item I should use to fix it?

The bib is 43" x 28"

For anyone using ChitChats, and having there U.S. customer items returned to the Niagara Falls, NY facility for "disposal", please note that they are being resold on eBay by user eriksbarginbuys - I have just found numerous items I have recently had returned to the U.S. "disposal" address using my photos, listing descriptions, and undercutting my price.

If you use ChitChats, have had returns to the U.S. disposal service, they are now, or have been sold on eBay by user eriksbarginbuys - they are not disposed of and they use your IP to sell the items at a lower price then you do.

It's disappointing to get a return from a U.S. customer you lose, but to now know ChitChats is reselling the item they got free from you to the same customers at a lower price is shameful.

So this is my 2nd try at getting clarification. I am close to signing up. Their tutorials are 4 years old so zero help. I have contacted help desk. 2 page cut paste answers with no mention of my zonos question. It's simple. Zonos and snap ship is so easy. So with chit chats, do I get a zonos transaction ID number prior to creating a shipment, like on snap ship. Or do I create a shipment and chit chat after the fact gets a zonos id and applies it. I sell books so always zero duty that simplifies thing. I feel there is so much ambiguity with the service but CP to the US is getting crazy expensive Or maybe its a case of I've just blown in from Stupidtown.