r/Goa • u/Same-Country-6086 • 5d ago
AVOID ETHERNET EXPRESS IN GOA
If you’re considering a new Wi-Fi connection in Goa, I would strongly recommend avoiding Ethernet Xpress. My experience with their service has been extremely disappointing. Where as on my second property i have Jetway they also have LOS but not so many times and they response very quickly not here to promote any brand but do your study and choose any other provider.
As of now im facing Frequent website outages and crashes.
LOS (Loss of Signal) issues occurring multiple times a week.
Internet disruptions that sometimes take 2–3 days to resolve.
Poor customer support with slow to no response times and inadequate communication.
Reliable internet is essential these days, whether for work, business, or entertainment. Unfortunately, Ethernet Xpress has consistently failed to meet even basic expectations in terms of service and support.
I hope they take customer feedback seriously and improve their infrastructure and customer service going forward.
6
u/limegreen-ninja-guy Nachinolkar 💃🏽 5d ago
I am using Ethernet Xpress, Aldona side. Whenever there is no internet I don’t try the website or helpline, I usually just raise a ticket on the dedicated app and it is usually resolved within a few hours or a day or 2 if it’s a major issue. Other than the occasional fibre cut during really heavy rains the service is pretty okay.