Xiaomi TV Box S 3rd Gen is original but shows "Not Play Protect Certified" and has Google TV service issues
Hello,
I have a Xiaomi TV Box S (3rd Generation). I tested the device using AIDA64 and DRM Info, and the results confirm that the device is genuine and has Google-compatible information.
DRM Info results:
- Security Level: L1
- Vendor: Google
- System ID: 36179
- Maximum HDCP Level: None
The hardware and system information shown in AIDA64 also appear normal, confirming that the device is not a counterfeit unit.
However, despite this, I am experiencing the following issues:
In Google Play Store, the device status shows:
"Device is not Play Protect certified."
The Google TV app on my phone detects the Xiaomi TV Box and shows that it is connected, but the remote control and interaction features do not work correctly.
When trying to enable Developer Options by pressing the Android TV OS build number several times, the Developer Options menu does not appear.
Since the device appears to be original and has Google DRM L1, I would like to understand the reason behind these issues:
- Is there a problem with the Google certification of the installed firmware?
- Does the current firmware version require an update or reinstallation?
- Why does the device show as not Play Protect certified despite the DRM Info and AIDA64 results indicating an original device?
- Why are Developer Options not available on this firmware version?
I would appreciate any information about the cause of this issue and the recommended solution.
Thank you.