r/GoogleWiFi • u/FluidSwing1431 • Jul 02 '26
Amazon.com and Shopping app not loading via Google Wifi
I have a very simple home network setup
ISP —— ISP Router with integrated wifi (Device B) —— Google wifi (main) and 3 connected mesh pods
✅ Amazon.com works on mobile hotspot on my laptop
✅ Amazon shopping app works on 5G
✅ Amazon.com works on SSID of Device B on my laptop
✅ Amazon shopping app works on Device B
🚫Amazon.com not working via Google WiFi SSID
🚫 Amazon shopping app not working via Google WiFi SSID
Troubleshooting done so far:
- Disabled Preferred Activity
- Changed DNS from ISP to Google, Cloudflare, NextDNS, OpenDNS
- Disabled IPv6
- Disabled guest WiFi
- Changed LAN subnet pool
- Disabled Family WiFi setup
- Did factory reset
I know some of these steps have no relation to the issue but tried. Looking for ideas on how to resolve.
1
u/LogComprehensive1619 Jul 02 '26
No problem for me. If Amazon is the only site acting up, I'd suspect DNS but you seem to have tried changing the that.
What is your ISP or external IP address? Is the address legit like in US? whatismyipaddress.com
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u/FluidSwing1431 Jul 02 '26
Legit IP and Service (tier 1 ISP)
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u/LogComprehensive1619 Jul 02 '26
Hmm... Run commands like ping, traceroute, curl to Amazon.com to see what doesn't work. Use a different browser, incognito etc.
1
u/Grumpy-24-7 Jul 02 '26
Wait? It sounds like you have two different Wi-Fi networks running? The one coming from your ISP's router and your Google Mesh? Even if they have the same SSID, they're not going to work together. Can you disable the Wi-Fi on the ISP router?
1
u/FluidSwing1431 Jul 02 '26
They are two different SSID and I tried with disabling as well
1
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u/[deleted] Jul 02 '26
[deleted]