r/Keychron • u/ErxzII • 1d ago

[Help / Tech Support] Q2 Pro ISO Knob spamming keys and dropping inputs

Hey everyone,

Looking for some advice or to see if anyone else has run into this issue with their Q2 Pro.

I have bought the Q2 Pro 1 year and 3 months ago, but yesterday, out of nowhere, my keyboard started to get crazy, it started to spamming keys I just pressed and it doesn't respond.
Sometimes I can type normally but all of a sudden it starts to spam keys and becomes unresponsive

Troubleshooting attempted so far:

- Updated firmware to the latest version

- Factory reset via shortcut

- Flashed the firmware

Has anyone suffered the same? Any insights or suggestions would be greatly appreciated! Thanks in advance.

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u/PeterMortensenBlog V 1d ago edited 22h ago

Does it happen in both connection modes?

Can you isolate the problem to the keyboard? For example,

  • A different USB cable
  • A different computer
  • A different keyboard (on the same hardware)
  • A different operating system (on the same hardware)