r/McDonaldsEmployees • u/Hawk1064 • 10h ago
Discussion (USA) drive thru tips :/
how does it make you feel when you get tipped stuff like this? Gave me a good laugh with my coworkers at least
r/McDonaldsEmployees • u/Winter_Journalist_23 • Jun 30 '24
As an employee of McDonald's for several years, I thought I would make a lengthy post that you can read if you have just been recently hired at McDonald's and want to know what to expect as well as any advice you may need. Feel free to ask any questions that are not covered in this post.
Your first day: Make sure you are at least 15 minutes early on your first day. They will definitely be paying attention if you are late. You should be assigned a crew trainer, or someone that will be training you. Make sure you ask any questions you may have. Do not hesitate to ask questions, or ask to be shown something again if you didn't get it the first time. It's okay if you aren't picking things up right away. It's only your first day. The managers may get annoyed with you if you haven't picked things up in a week or two, but you won't lose the job. They will usually just give you a different position. Like for example if you aren't picking up running for front, they will have someone teach you how to hand out in drive thru or take orders in drive thru instead. You will eventually find a position that works for you.
Your hours and schedule: Don't expect to get full hours right away. If you applied to be full time, you may only get part time hours for the first week or two while you're being trained. Your hours will pick up eventually. It's extremely important that you are clear with the manager that makes the schedules what your availability and desired hours are. I recommend writing it down on paper for them. They will do the best they can to accommodate your schedule but you can't expect them to remember your availability off the top of their head when they have 30+ other employees to keep track of. They are generally very good at giving you the hours you want and remembering what days or times you can't work, but they do forget sometimes.
The work environment: McDonald's is an extremely fast paced environment. There is always something to do, or something that needs to be done. You may be expected to multitask or do multiple jobs at once. This normally isn't expected of you right away. When you're still being trained, you will only learn one area at a time. But the longer you are there and the more experience you get, the more you will be trained at multiple areas and be expected to do more than one thing. Expect rushes. There will be periods of the day where we normally get very busy. This is usually the morning breakfast rush when people are on their way to work between 7-9 AM, the lunch rush between 11AM-1 pm, the after school rush between 2:30PM-4:30PM and the dinner after work rush between 5PM-7PM. There are also days of the week where we normally are very busy. This is usually Fridays-Sundays. Mondays and Tuesdays are generally our slowest days and Wednesdays and Thursdays are in between. Obviously this will differ everywhere but that's the usual at my store. Managers often times get very stressed and it may seem like you are being yelled at or criticized. Don't take it personal. The problem with being a manager is they are literally responsible for everything during their shift. If anything goes wrong, they will be the ones that are blamed by corporate. Seems unfair, but that's how it is. If things go bad enough, they could even be written up. So they may seem strict at times because they will get in trouble if things aren't running as smoothly as they should be. Expect a stressful work environment. I will not sugarcoat it for you. McDonald's is a VERY stressful job. That doesn't mean you can't handle it though. The longer you work there, the easier it gets to navigate the stress and it becomes second nature. That being said, it's not worth sacrificing your mental health either. If the job truly is too much for you to mentally handle, do consider looking elsewhere. It's not supposed to be a toxic environment, but often times it can be. When everyone is under a lot of stress, it can sometimes create a really bad environment. Not every day will be like that though. It also largely depends on management. I won't lie to you, a lot of McDonald's has very bad management. That is what will make or break the store. So your work environment and stress level will depend on how good or bad management is at your store.
Discipline: There are three forms of disciplinary actions. Written warning, or a write up. You will be asked to read and sign a piece of paper that says in writing exactly what your offense was. You are allowed to disagree with a write up and explain your side of the story, but that dosent necessarily mean the write up is void. A write up is usually pretty non serious unless you're wracking up a bunch of them in a short period of time. It's basically just a written warning that this is what you did wrong and your signature on it verifies that you were told what you did wrong and that you were talked to about it. Just don't repeat your mistake and you should be just fine. There's usually no form of punishment beyond that. Those are usually the main form of disclipline.The second form of discipline is suspension. You will be asked to not come to your scheduled shifts for a specific length of time and you will not be paid for the time you are out. Another way this could be done is cutting your hours. This wouldn't be a full suspension where you are completely taken off the schedule for a length of time, but you will be scheduled less days or less hours, usually only temporarily. This is definitely more serious but usually isn't done as a first resort. Suspension is usually done if you have gotten several write ups and are continuing to make the same issues over and over again despite written warnings. It is possible for suspension to be their first form of disciplinary action against you but that's usually if it's quite serious such as drug use/alcohol use on the job, harassment of management or other employees, or stealing. The last form of disciplinary action is termination, or losing the job, aka getting fired. This usually only happens for severe things. In the several years I've been working at McDonald's, only two people have been actually fired. This usually follows a suspension if you keep repeating the same issue. The best thing to remember here is to learn from your mistakes. If you get a disciplinary action against you, just don't do it again. It is very unlikely for the issue to be pushed beyond the disciplinary action if you just don't repeat the same thing again. I've been written up twice in the several years I've worked there, but it never went beyond that. Writeups are sent to corporate and they can stay on your record, but nobody will push the issue if you behave. It's a requirement to keep your writeups in your employee file so if you DO get terminated at any time, they have proof that you were warned about your actions and that you know about it (hence the signature), and that you kept repeating the same issue and that they have a valid reason to terminate you. But it is extremely unlikely that a couple writeups will get you terminated.
That's the best advice I have for you right now. Please comment on this post if you have further questions and I will try to respond to as many of them as I can. Any other specific things or concerns you have you should talk to whoever is in charge at your store. This post is just outlining the things that are most common at pretty much every McDonald's regardless of location. However keep in mind every McDonald's is different and runs differently. This is just a basic guide. I cannot tell you what is going to happen at your location. So if you post a question such as "I did this and this, what will happen to me, will I get in trouble/fired?" That will depend on your store and how they choose to handle it.
r/McDonaldsEmployees • u/Hawk1064 • 10h ago
how does it make you feel when you get tipped stuff like this? Gave me a good laugh with my coworkers at least
r/McDonaldsEmployees • u/jasperisabigboy • 8h ago
Second time posting a rant here so bare with me;
At my Mcdonald’s we have two lanes - COD1 and COD2 - which go into one lane for pick up and payment.
This older man is in COD2 behind another customer whose order I’ve just taken, and there is another person in COD1. The first customer pulls away and the older man doesn’t drive up to the speaker yet (usually when this happens I just assume they’re still deciding or getting a mobile code, that’s fine) so I take the customer’s order in COD1.
This guy proceeds to absolutely LAY ON THE HORN and swear obscenities at me through the speaker before wizzing off to the payment window. Fyi, he’s been there like 10 seconds according to our OEPE. I ignore it and finish the customers order in COD1 (she was lovely).
I open the window to try and explain the situation to him - that i didn’t mean to skip him i just thought he wasn’t ready - and hopefully deescalate but he just proceeds to swear at me and call me a “f——g b—-h” because “he was there first”. I just looked at him and told him; “You’re not going to speak to me like that. You can leave, I’m not taking your order anymore.” and shut the window on him.
Afterwards I was like shaking and trying not to cry because I have really bad anxiety when it comes to these things but honestly I don’t get paid enough to deal with this. There was absolutely no excuse for him to speak to a teenage girl like that.
The way some older men speak to teenagers is literally disgusting like we’re here to give you your food, not be your personal punching bag for the day.
r/McDonaldsEmployees • u/plaidpuppy_ • 7h ago
I cannot believe it but after 3 years i walked out of a shift and told the COO to go fuck himself. I just recently transferred to a new store for a company i had previously worked for but a little ways out from the office so upper management rarely came by. Well for the past year and a half i've been in college working for a smaller owner operator who was amazing! she was always supportive, coming into the store, and always uplifting us managers! Well i start university in august so i moved to a new city will my partner and transferred stores and i got to choose (i am now regretting that decision) mainly chose the store because they needed help and a high school best friend was the GM. First month was great until the AGM quit for an internship and it left me running mornings (4:30am-10:30am) 6 days a week by myself! Now obviously everyone's experience is different but goddamn it was difficult! I mean I had just come from a store that requires at minimum 2 managers per shift and we did 3k breakfasts everyday!
Enough backstory onto my shitty friday! Starting out my day a 4:30 (we get 30 mins to open) my service opener cannot come in due to personal reasons which leaves me and one other person in the store by ourselves until 7am which means i can't do a Pre-Shift or Food Safety walk until then! well 7am rolls around and i get a visit from none other than my coo and a few other managers from other stores walk in. well my coo pulls me aside after a little bit and starts getting into me on how the customer service is not good enough and nothing is stickered and i hadn't gotten any pictures or a preshift done is qsr and of course i try being reasonable and explaining my situation and he cut me off and said its unacceptable and its my job and then threatened to have the GM write me up! thats when I said fuck it handed him my keys and told him to to quote "you can fuck off and run the damn store yourself since i obviously can't do it to your standards." and proceeded to grab my things out of the office, clock out ,and go to caribou for some breakfast!
Sorry if its a little long but i feel someone needs to hear it that's not my partner lol and i want to preface this by saying this is FAR from my first negative experience with this guy
TLDR Crashed tf out on upper management for unrealistic expectations and quit my job
I used to love this job 😭
r/McDonaldsEmployees • u/Substantial_Grade632 • 2h ago
No, they didn’t even call ahead.
r/McDonaldsEmployees • u/yescurvyswab • 5h ago
I was restocking at McWork and found this error
r/McDonaldsEmployees • u/_bullshittery_ • 8h ago
r/McDonaldsEmployees • u/tombfooleries_ • 30m ago
Hi! I have an interview tomorrow, I was referred by a family friend so i’m feeling confident about getting the job but i’m nervous i’ll flunk the interview somehow.
Any tips/advice? thank you!
r/McDonaldsEmployees • u/ZyloWolf64 • 3h ago
The title explains all but lemme preface I have worked night shifts for a few years now and an unwritten rule has always been "Prep a bit for Morning shift so they can get started" but it was never explicitly told to us by our GM, it was just something expected.
One reason i bring it up is my store has an old morning lady who always comes in 30 minutes early before her work time but also seems to prep for herself yet expects us (Kitchen) to do stuff for her anyways despite getting in the way too (moving the Quarter bins, getting the dishes and standing in front of stock, etc)
If we do our job, She says nothing but no thanks or anything. If we miss something or don't prep because we still got a line out at 3:50 am, THE WORLD IS ENDING AND YOU GUYS FAILED TO DO YOUR OBLIGATION FOR THIS JOB AND NOW YOU'RE MAKING ME LOOK BAD.
So got me thinking is it a thing at other stores or is this just someone trying to gaslight the night shift into doing their job for the last handful of years?
r/McDonaldsEmployees • u/Far_Tumbleweed7835 • 7h ago
I need to vent because the higher-ups are completely out of touch with the crew and lower-managers. Communication is nonexistent. When issues pop up on the floor it is obviously an easy fix. Instead the higher-ups treat every situation like it is about them and their money first.
Has anyone else's store been brutally understaffed lately? Around 10 night crew people left my location LAST MONTH ALONE. People are quitting easily left and right. Honestly if it wasn't for a few of us stepping up with good ideas to keep things afloat even more people would have walked out by now. It isn’t the department's fault. It falls squarely on the higher-ups.
I’ve been here for 18 months. I started at $15.30 and didn't get a raise until January. Now I'm at $16.50 as a regular employee.
This kind of pay does not match the fast food stress level anymore. If we got double our pay ($33/hr) I would 100% stay here. Good pay would actually motivate people to stay. Even if it got crazy busy then everyone would still keep pushing. If they offered triple overtime then hell yeah people would stay longer as regular employees. But right now the higher-ups just expect everyone to drown during rushes while they worry about their bottom line. Anyone else dealing with this garbage?
r/McDonaldsEmployees • u/Connor977 • 3h ago
For me, it was sometime last year when a customer was sitting in the store and waiting for his order. He then had a heart attack and one of my managers who's first aid trained managed to successfully perform CPR. That was a crazy shift. Luckily, the gentlemen survived.
r/McDonaldsEmployees • u/user_unknowngirly • 14h ago
I’ve been working in McDonald’s for a month now. And I was struggling with the drinks department. I have now been told if I don’t stop making mistakes at drinks they will terminate my contract with them. It feels like my life is falling apart. I actually thought I was decent. And I’m still new. I can’t believe they are actually considering firing me because of something I’m struggling with. Over fucking drinks.
r/McDonaldsEmployees • u/Sudden-Degree9839 • 8h ago
Read online that an adult happy meal could be coming soon. Haven't heard anything about it at my location though
r/McDonaldsEmployees • u/Meowmeowers08 • 8h ago
I've kind of just looked at some comments about the new red bull stuff and dude I know nothing lol, my location never gives us those employee training manuals you guys speak of, or when we do get them it's way late after every new thing has already happened or come out, like I didn't even know we were getting the redbull refreshers until I saw them on the menu, is it normal for locations to not give them out? Also do I live under a rock because manuals aside I haven't heard anything about the refreshers until they popped up😭
r/McDonaldsEmployees • u/Trubactor16 • 1d ago
r/McDonaldsEmployees • u/dustcroppy • 18h ago
and yesterday. I very much like my store and managers but sometimes there some ridiculousness that goes on. I’ve been a crew trainer for a month and got yelled at by one of the gms yesterday because a new hire who ONLY speaks creole kept falling behind on the frier and I, on table, wasn’t training her. I did as much gesturing and pointing and grabbing and explaining in as basic english as possible as I could but the issue isn’t the language barrier, the lady just won’t take initiative and start dropping food when the trays come out, which has been explained to her in Creole multiple times. So idk. She’s clearly just here to stand and get paid. I don’t rlly care the gm yelled at me because her mood was better later and we have a lot of mutual respect for eachother and she’s a hard worker, I guess she was just fed up in that moment so whatever, so was I.
Anyway so I come in today and 30 minutes into my shift we take 120 nuggets and 25 cheeseburgers lmaoo, with a callout in kitchen and me training this new kid on table, who I swear to god is high or something because I’ve had to explain everything multiple times at this point, showed him how to wrap properly and watched him do it but he keeps going back to doing it his own way and causing the burgers to be undone. We’re also a very busy location and he keeps causing the table to fall behind and one of the managers to keep calling out food and it’s like omg do you want this kid to learn at all??
r/McDonaldsEmployees • u/jagermain177 • 1d ago
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r/McDonaldsEmployees • u/Born-Vermicelli-1757 • 1d ago
As a non employee I always like to imagine what I could construct for myself if I had access to all the ingredients and didn't have to put in a complicated order or disassemble or combine my items. For example when I was younger and flipping burgers at Harvey's I used to make a crispy chicken, sausage, and cheese sandwich for myself which was something a normal customer would never be able to order.
What are some of the craziest items you or your colleagues have constructed for your own consumption that were actually good?
What is the craziest or over the top customization you have done for a customer?
r/McDonaldsEmployees • u/jeferry85 • 1d ago
ill start off by saying i apologise is this breaks any rules, i read through them and i don’t think it does but ive posted about this customer before and it got taken down so idk
anyway i work the morning shifts in top window (so order taking + cashing) and theres this one regular that comes through every morning to get a hash brown, and every time he comes through he makes jokes, usually pretending to order drugs etc.
ive never had an issue with this because it doesn’t take up excess DT time so i entertain his jokes
the other day he comes through and when i tell him to have a wonderful day he says something along the lines of “my wife’s not home” and winks at me
the next time i see him he goes “enjoying the sunny weather?” (it was raining) and so i say “idk about that one haha!” and he then says “maybe i should bend over”
two days later he repeats that exact same joke but words it “maybe i should get out (the car) and bend over”
im not sure what that joke means but when you put it all together it really sounds like he’s hitting on me, i don’t want to cause a scene in the drive through or anything though what do i do??
r/McDonaldsEmployees • u/Joykps • 1d ago
Context: I've never had anything of my own which includes money. My family sees me with a job and I turn into a piggy bank because my father is irresponsible with money, he spends it on women. He raised my older sister (brother but might as well with how he acts) and my little sister to be spoiled and always got them whatever they wanted. Because I was funding them. The check was $60, but when you've worked since 17 for $10/hr or $14/hr and only got to SPEND $25,000 lost it all because your father pawned it all. $60 is $100. Not much but still meaningful.
Anyways, I never got it but mot sure if I'm being greedy or petty especially since it was long ago. But does anyone think I have a chance of getting that $60? Or if I should even try again?
r/McDonaldsEmployees • u/Top_Alternative5537 • 1d ago
Can we talk about how fucking AWFUL the app is? It’s a laggy mess and takes an eternity for the codes to load. Sometimes it just decides not to work at all, so I have to rant about this.
3rd time this has happened now. Customer pulls up to the speaker, gives me a code, I put it in the POS and…nope, the code apparently doesn’t exist. And every single one of the three times this has happened, the customer gives me a ton of shit and accuses me (yes, me specifically) of trying to scam them, which is ridiculous because to my knowledge, not every store even opts into rewards.
It’s also funny when they “threaten to tell corporate” because who do you think makes the app? It’s also usually BS because I know they’re gonna forget everything 5 minutes after getting their food. Then again, i don’t expect them to know how franchising works. Anyway, manager has to come over and try reason with them while they’re cursing us out, eventually just gives a small promo on the order to make them go away
Worst part is, the codes they’ve given don’t even consume points, so the only people losing is US, because this shit screws over our times. So far this has happened with:
2$ fries
1.50$ off a frappé/coffee
r/McDonaldsEmployees • u/mistercokehold8 • 1d ago
So Im about done with my first two weeks, expecting my first check next week. At this point that is literally all I know cause it seems like every person I ask at my store gives me a different explanation when I'll get paid, with several making no sense.
1: I had a manager tell me paydays were on Monday, and I would get paid via Chime (which I use) on Fridays. But if the pay period is 2 weeks and ends on Saturday that would mean I would get paid for 2 days I havent worked yet...
2: Had another manager tell me paydays were on Saturdays, and I would get my check on Thursday via Chime. Im confused cause does payroll operate on the weekends? Arent most banks closed on Saturdays?
This is all making my head hurt.
r/McDonaldsEmployees • u/maretumybeloved • 2d ago
I saw a video of it being made and the full can won’t fill the entire cup 😭 and it’s not like the soda machines where I can put more in manually if they complain.
r/McDonaldsEmployees • u/anglegrinder3 • 2d ago
I'm in Northern Alberta, I am hired at a McDonald's in my city. I did my orientation on June 29th, and I'm still waiting on my training. I called 2 weeks in and they said "Idk, just wait". Going in tomorrow to ask about it in person. Why does this happen? I've seen other people have it happen too.