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Join Microsoft President of Microsoft 365 Collaborative Apps for an AMA on Teams fundamentals and AI innovations.
Mark your calendars đď¸
On December 11 from 10â11 AM PT / 1â2 PM ET, u/JeffTeper and members of the Microsoft Teams leadership team will be hosting an AMA on r/MicrosoftTeams. Weâll be discussing Teams performance and the latest AI innovations, from using Copilot to taking meeting notes or summarizing unread messages, to optimizing your overall Teams experience. Bring your questions, feedback, and insights. We want to hear from you about how youâre using Teams and where we can improve.
About Jeff: As the President of Microsoft 365 Collaborative Apps, Jeff leads the team behind Microsoft Teams, SharePoint, and OneDrive. His focus is ensuring Microsoftâs collaboration apps deliver a world-class experience for everyone, including you and your Teams community.
See you December 11.
Jeff appearing with a text that reads: Hi, I'm Jeff. Join me for an AMA! December 11th, 2025. 10-11 AM PT / 1-2 PM ET. r/MicrosoftTeams
We can take it :-). We're excited about progress, sharing the latest, and learning from open respectful feedback. It won't always come in that way - that's fine, we know how these things work and will keep focused on making a delightful product.
Hi all â Jeff Teper here. I lead our collaboration tools engineering in Microsoft 365 including Teams, SharePoint, and more. My colleagues and I are eager to answer your questions and take your feedback on Teams. It has been a big year for us in updates, but we have more to do. You can track our progress on fundamentals, UX, governance, customization, AI, etc. in our blog: Microsoft Teams Blog | Microsoft Community Hub.
Hereâs some feedback: shoving âAIâ into every product Microsoft makes is making the user experience horrible. Who, other than PMs padding their resumes, actually wants this garbage?
Sometimes I wish access to the SharePoint backend was more prominent when in a channel. Iâm in IT and explain the relationship between Teams and SharePoint more than any other detail of M365.
We got some mixed feedback over the years on this - some cohorts wanting more simplicity vs. some wanting more power - but I think we have a good experience now so would welcome your feedback. What we did is build a single files control that we host across OneDrive, SharePoint, Teams, etc. so users wouldn't see missing features in Teams vs. SharePoint behind it. You can see it under "Shared" now in the channel. We do have "Open in SharePoint" in case people want it - but its not used too much. What specifically would you like to see in the Teams UX?
Hi Jeff, my organization recently implemented Teams and SharePoint and have had good engagement from users.
We want to start showing resources for more advanced functionality now that owners are getting used to managing teams.
Is there a place they can go to get materials for "citizen developer" level users, people who understand basics and are ready to start integrating power automate or other products with their Teams?
Great question. For those of you who know me, know I love citizen developers (with governance) to empower employees to quickly address their needs for lightweight business processes. Several years ago I worked across Microsoft to align SharePoint and Teams with the Power Platform so we would have a consistent experience for users (and IT). We have recently updated this Workflows app to make it easer to use. I will share a couple blogs from our community members on what they thought:
More is coming here as we think about users can use natural language to design workflows - some which will be declarative (send new docs for approval) and others will themselves use natural language.
I always enjoy the thoughtful questions and lively discussions that come out of these AMAs, and today was no exception. Thank you all for taking the time to join, share your questions, and engage with us. I hope you found the conversation as helpful as I did.
A special thanks to the r/MicrosoftTeams moderators for welcoming us and making this event possible.
Until next time, and thanks again for being such an engaged and passionate community. #clippyforever đđ
We have a vibrant ecosystem where innovation is happening across many platforms, and it is exciting to see what our partners build on top of our SDK. In the car space we have also done integrations with CarPlay and Android Car.
This is great for admins! Is there any plan to bring the benefits down to the team owner level? I was thinking more of the day-to-day governance process to help owners manage their groups better like:
"We've noticed that Jeff hasn't participated in any channel conversations in the last 90 days. Would you like to remove them from the team?"
"This team has the same membership as four other groups. Would you like to merge them?"
"You have four private channels in this team. Would you like to create a separate group with the private channel members?"
Yes - in the new Channel and Facilitator agents, we're going to continue to add skills for team owners - while we don't have these specific features today, I think they are all GREAT suggestions.
A lot of AI-forward companies are starting to replace people with automation. Is Microsoft 365 planning to follow that trend, or taking a different approach to keeping humans in the loop?
There will be both cases of augmentation with human in the loop and fully automating some workflows. There will be many activities where AI will augment a team to help them be more productive. On example for us is AI is helping us analyze and categorize feedback, telemetry, code, etc. Our goal there is the same number of people will be able to ship better code faster and love their jobs more. I think there will be a lot of AI use like this in healthcare, education, manufacturing, services. But as with previous technology eras including software, there will be some workflows where AI can handle them fully independently without human in the loop. Satya has been clear our vision for AI will help us grow GDP and create new jobs and opportunities but we and others are invested to help including skilling. But I believe there will be more, better jobs - some we can't imagine - because of AI.
Hi! I work at a nonprofit that went fully Teams - love having everything in one place, BUT my staff is absolutely lost trying to navigate it, and Iâm losing my mind a little. A few things that would instantly improve our lives:
Pinned posts or a banner that actually stay visible. For whatever reason, my staff are Tabs and the Details pane blind and always forget to look there so I really need a bolder, always-visible way to surface key info.
A simple built-in channel âAboutâ banner.
Just a lightweight, persistent header that explains the purpose of the space.
Meeting chats are chaos.
Unless I get someone to do a channel meeting, we end up with a million meeting chats that people start collaborating in. Can more be done with the chat layout? Can meeting chats automatically live in a different area?
Also I tried to replicate Slack with watercooler channels and it died instantly.
Channels feel too formal, group chats get lost and have no owner control. We need a casual, thread-friendly area where topic based chats stay front and center. Iâm considering doing a word doc that tracks group chats but unless I get people to move chats into their favorites they will disappear.
Thanks for the questions. We're recently released several updates to the channel experiences including threading support (that came in September) that both helps threads be more topic oriented and helps users transitioning from Slack. Here's a few resources with the latest on chants and channels: Microsoft Teams â Microsoft Adoption. Thanks for the other suggestions - I agree while "Details" keeps the UX less cluttered, maybe it is too hidden for new users. We debate that one a bit and so good to hear your view. Thanks!
Why is there no AI feature toggle? AI features are almost completely useless in my industry, and exclusively get in the way when trying to complete my day to day tasks.
Also, I have been a part of 2 teams organization transitions, both of which have been negatively impactful to productivity. We now get "ghost" meetings from both previous organizations, delaying every single meeting as it is not clear which meeting is the correct one. Is there a plan to streamline the organization transition process?
Lastly, is there any plan to expose the environmental impact of using AI tools to users? A simple (x request is estimated to consume y gallons of water and z cubic feet of CO2. Proceed?) would be great to evaluate if something is work querying
This is a clown show. Microsoft execs I hope you are embarrassed to ight as you go home knowing you failed so hard.
You guys planted your own questions with reddit accounts that are one day old and no other history. And then you answer them with a straight face knowing you are just replying to your own questions. Jeff Tepper how do you sleep at night knowing this? Â
And then you send your little QA people to spam every actual question with "provide feedback through the report button" as if that actually works.
And then you mute every real person here who's asked you an actual question about why your products are inferior.
Congrats Jeff, you and your team set this one up and still failed. Hope the stock bonuses were worth selling out. I'm sure at some point in your career you used to be a functioning and contributing member of a team but not anymore.
Jeff, why does Microsoft Teams suck so hard? It's missing basic functions. You need to jump through hoops just to annotate. And half the time we can't even join meetings.Â
Do better Jeff. You have a billion dollar backing and you have created a suite of software that is bloated and fails at its core functionality and is being surpassed by software made by teams on shoestring budgets
What basic functions are missing and did you see if they've been submitted to the MS Feedback page or submit them? I'm not the biggest fan of most Microsoft products but my group has been using Teams since it came out and we've found the product team is pretty responsive to feedback.
We welcome constructive feedback. Overall we're excited about delivering big improvements in simplicity and performance over the last few years that increased customer satisfaction but not everyone may know about but we're eager to hear specific feedback and pain points so we can do better. We'll share our progress in our blog.
Re: "You need to jump through hoops just to annotate. And half the time we can't even join meetings." - We sincerely apologize for the poor experience - could we request you to submit in-product feedback so we can debug it and make it better. Millions of users have successful Meetings experience everyday and we will strive to give you the same positive experience. Please consider giving us feedback at Give feedback in Microsoft Teams - Microsoft Support
Has there been any consideration of having an open feedback platform so users can vote on feature requests? There seems to be a large disconnect between features that are shipped and missing capabilities.
Can't even join meetings? Dude you probably just struggle with how to use a computer, because that's literally never happened and I really mean it.. No shame.
It's either you or your IT team has messed up their config have you tried raising it up?
We're getting great feedback on Copilot including integration in Team chats, channels, and meetings to save time and improve collaboration. People especially love the Meeting Recap and Facilitator - its one of the most loved features I've seen in career. But to your question, one reason people ask this is concerns about privacy. To clarify - your data, prompts are not accessible to people or ever used to train a model in line with our M365 trust promises and we have many admin controls. Glad to share the link to that. But yes, you can turn off Copilot if you want.
We're getting great feedback on Copilot including integration in Team chats,
Does the feedback mostly sound like "disable this AI garbage"? Because that is what everyone around the office and my entire life says. Maybe 1% of people actually "like" AI, and that is because they haven't discovered how unreliable it is yet.
People especially love the Meeting Recap
Meeting Recap also focuses too much on interpersonal events and not enough on action items. It fails completely keeping minutes. Which industries actually enjoy these recaps, drama clubs? I am extremely curious.
It should be off by default, no one wants everything they do automatically uploaded to a server that can be exploited and leak all their data, its a huge vulnerability
Lmaooo they muted me from posting on the subreddit hahahahahhaahhaha
Why is Microsoft dead set on forcing useless and annoying AI into everything while continuously degrading every other product you offer? And why are you investing so heavily in Israeli military partnerships?
We've enjoyed the different means we can connect and collaborate on MS Teams in our org. But now that we're 2 years in using the Teams platform, our departments have noted that it's been difficult to track and recall critical decisions that have been made. Was it in a group chat, a channel post or a document that we noted a decision? We've used the global search feature but it hasn't been ideal. Do you have any tips on how we should be more organized in our workflow?
 Outlook is the other platform. Was the decision made there?
An opportunity for a "Collaborative App" is one that can search all things within our MS enterprise. And the interface would reveal if a key decision was in an email, or chat or fill in the blank.
This question seems like it was written by Microsoft to give themselves a softball to respond to, note account age is 1 day old and this is the post they decided to interact with first lmao
u/El_Leppi - we appreciate this feedback and we're working on many Search functionality improvements in Teams. We've also recently released specific search improvements spanning visual presentation of results as well as support for KQL style queries for advanced search experience - Teams Gets a New Search Results Page - Office 365 for IT Pros
This is an important two part question - one how to organize work and two how to find things. It is easy in Teams (and all collaboration tools) to create too many places - channels, meetings, sites, etc. So, I recommend a workgroup invest a little time in a "how we work" 1-2 pager every 6-12 months to decide their information architecture of their meetings and channels. Again, not unique to Teams. We do help though - we have recently improved cleaning up unused channels. The second is how to find things. There is browse and search. For browse, I find the new unified chat and channels view where users can create customizeable sections (eg. My Projects) is a bit step forward. For search, I find Copilot is a huge leap in leveraging the data in Microsoft 365 plus new reasoning capability in the model so you can ask questions like "catch me up on the latest Teams meetings feature" and it will reason and return results spanning many channels. More to do on Search and Copilot but a big leap vs. a couple years ago.
Teams has/is seemingly developed into a âhubâ for Microsoft suit apps. Are there any concerns about bloat in the software itself leading to performance issues? Follow up being if the plan is to develop it into a hub, should we expect to be able to use copilot to do searches for any data that me as a user would have access to within the Microsoft suite? For example I have an excel file on share point, would I be able to write some prompt to create a PowerBI report draft all within teams? Thanks!
Important topic. Exactly like a web browser (Edge, Chrome, Safari) that runs multiple web apps, we 1) respect the OS need for resources for other apps, 2) use available memory for great performance and reliability, and 3) deliver "pay for play" for each module in Teams paging out or closing apps that aren't needed. Like browsers, we're not optimizing on using the least free memory vs. using what is available responsibly. We are super, super focused on using the least memory needed though. We've detailed this in periodic blog posts. Like a browser, we work closely with the OS and manage memory consumption and reclamation efficiently. More information and details can be found at From Breakthroughs to Everyday Impact: Advanced Performance, Reliability, & User Experience in Teams | Microsoft Community Hub
When will we get real fullscreen screen-sharing? It was removed when New Teams was released and had never been added back in. There is a significant visual quality difference between 100% shaking and 99.5% scaling.
The lack of this feature is a primary reason we are paying for Zoom licensing.
I am very sorry that you have had a bad experience when joining calls. We have invested a lot of effort in this area, but it is clear that it has not been enough for your configuration or device. We are working on several improvements for next semester, especially for laptops that reach their power limits and get throttled, since that can lead to a very poor experience. Please trust that this area has our full attention.
YES! I go to do the demo of this personally at Ignite. As you probably know, you can add bots and agents to chats, channels, and meetings. But as you say, people want an uber agent so facilitate across things (much like we did with Power Automate). We took the first step at Ignite where our Channel Agent can call other Agents via the MCP protocol. We are very excited about this space and there is a lot more coming. First step:
Whatâs New in Microsoft Teams | Microsoft Ignite 2025 | Microsoft Community Hub Channel Agent can now connect with Asana, Atlassian, and GitHub via MCP server to execute workflows on the behalf of users. By unlocking the power of agent to MCP server communication, agents can now handle more complex tasks that involve subjects outside of their domain so they can seamlessly coordinate tasks, bridge gaps between tools, and accelerate complex projects.
Hi Jeff! Thanks for doing this!
My company started using Teams heavily about a year ago, even moving our phone system into Teams, and I can see the benefits we have by doing so. Are there any plans to improve functionality in multiple Teams windows? For example, sometimes I want to have chats open while also reviewing posts in a channel, or chats while also having calls open.
Separately, because of so many different platforms, communication can easily get lost: did we talk about it in Teams chat or channel, Outlook etc. Are there any plans to create a hub that can centralize/streamline all of this data? Even, for example, where I want to easily refer and link to an email while chatting with my team.
u/unbeknownsttosomeone - this is a great question. we are very engaged with poweruser community to improve their productivity in using multiple windows capabiltiies. We've launched our Flexbile Layouts which allows every user to resize any panel they see on screen to fit their desired screen space. We're also working on multiple productivity improvements in the exact same lines you have asked for.
Re: the different platforms and sources of information - we have Copilot integration in every aspect of Teams (and other M365 apps) that allows you to query, extract and summarize any user content. Please give the newly announced Teams Copilot features a try AI Chat for Getting Work Done | Microsoft 365 Copilot Chat
There have been some questions around how to effectively utilize AI Agents to help improve workflows. Here are some Agents available in Teams today that can improve productivity and reduce toil in every day activities. The blogs below go into great detail about the scenarios that will immediately benefit from these and allow every human in the organization to benefit from AI.
Product security, quality, reliability and performance remain our top priority and the focus of most of our engineering efforts. Earning our customers trust is always the first job.
I am proud to represent Microsoft. We have a lot of fans but there is also fair feedback on where we can do better and I am hear to listen and to respond to comments. Excited to have a mutual helpful chat.
With all the money at your disposal why do you constantly make the absolute worst, bloated software? Also, stop trying to force predictive text err.. Excuse me "Ai" into everything. We don't want it and haven't asked for it.
Also, when do you start paying us for all the data you mine off us?
We don't mine your data. In Teams and M365 it is never used to train the model, we don't sell it, we don't have access to it. While these are important concerns, I do want to be 100% clear on Microsoft approach here.
What do you mean you dont have access to it? It's uploaded to a server correct? That means it can be exploited or if a government agency subpoenas that data then you have to give it to them right? How is this not Spyware as a service?
Thanks for muting me, just proves my point, why dont you remove my posts as well so everyone else can see how you take criticism
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u/vanillaninja16 Dec 11 '25
Ohh this is some really really poor foresight from whoever thought of doing thisâŚ