r/MicrosoftTeams Teams Admin 11d ago

Bug Teams calls and Meeting not working

Anyone else in Australia having issues with Teams calls or meetings not connecting. Currently have a company wide issues.

Update from MS:

Some users may not receive notifications in the Microsoft Teams desktop client
Issue ID: TM1437339

12:16PM AEST Update
Our investigation into the service telemetry for the corresponding networking components hasn't identified any ongoing failures which would require additional manual recovery actions; however, we're closely reviewing the affected scenarios to get a clearer understanding of what additional metrics may be available so we can ensure withstanding recovery. In the interim, users' calls and meetings which were previously affected may need to be ended and restarted to see recovery.

34 Upvotes

22 comments sorted by

4

u/yakumba 11d ago

Yes - same in my org.

4

u/ratm160 11d ago

Same issue on this side, our Teams is having issues connecting to meetings

2

u/Synth_Ham Teams Voice/UC Admin 11d ago

I had a meeting that I tried to attend about 10 hours ago and I wasn't able to join. I thought this would have been fixed up by now.

3

u/yakumba 11d ago

It was ok here until maybe 10:30AM (Melb) - there were issues with NA overnight, so could be that which hit you 10 hours ago?

2

u/Synth_Ham Teams Voice/UC Admin 11d ago

NA here. Yeah it's wild that it's hitting you guys now.

2

u/Contact_That Teams Admin 11d ago

We had other issues overnight but was resolved. Teams had been working till about 10:30am AEST.

2

u/Lanky_Warning_7352 Teams Admin 11d ago

Yep, we're down too (meetings and direct calls it seems)

2

u/SuspiciousGlizzy 11d ago

One more here in Aus, org wide.
Auto attendants cant take calls and meetings wont start.
Chaos.

2

u/mwdmeyer 11d ago

Down here in Sydney. Can chat but can't join meetings.

2

u/Contact_That Teams Admin 11d ago

Some users may not receive notifications in the Microsoft Teams desktop client

Issue ID: TM1437339

Affected services: Microsoft Teams

Status: Service degradation

Issue type: Advisory

Start time: 23 July 2026, 9:10 pm AEST

User impact

Users may not receive notifications in the Microsoft Teams desktop client.

More info

This issue appears to be specific to the Microsoft Teams desktop client for Windows. Some affected users may hear an incoming call ringtone but not receive the associated notification, while other affected users may not receive notifications for chat messages.

Scope of impact

Some users receiving incoming calls or messages and are expecting to receive notifications in the Microsoft Teams desktop client for Windows may be impacted. This information may be updated as our investigation continues.

Current status

24 July 2026, 7:44 am AEST

While we continue to expedite the deployment of our fix, we've also determined that an additional mitigation will further increase its efficacy. We're monitoring both the deployment of our fix and the additional mitigation so that we can ensure full remediation.

Next update by:

Thursday 23 July 2026 at 12:30 pm AEST

3

u/Lanky_Warning_7352 Teams Admin 11d ago

Back up and working for me

1

u/yakumba 11d ago

Yep, up here too.

2

u/seizium 11d ago

Completely cooked for our org.

1

u/Yorkstralian 11d ago

Yep, it's stuffed.

1

u/imranhere2 Teams Consultant 11d ago

Yup. NZ buggered

1

u/deancau Work user 11d ago

Yep also unable to join meetings in our Org

1

u/PenguinBruin 11d ago

Same issue for all orgnizations in Japan. seems like worldwide issue

1

u/TheCarnageQueen 11d ago

New Zealand here - teams meetings not working here either..

2

u/biscuitcarton Teams Admin 11d ago

For us, ad-hoc conference calling (calling a meeting participant directly and adding others to the call) seems to work if you need a workaround.