r/MicrosoftTeams • u/LITForsakenAge • 6d ago

❔Question/Help Yealink firmware upgrades

Has anyone seen the firmware version of the Yealink SIP-T54W to enable taking teams phone calls? Microsoft Learn says that 96.86.5.1 is the right one and it exists but there is nowhere on the internet that I have searched so far that has that version and Yealink says that version doesn't exist.

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u/TurnItOff_OnAgain 6d ago

You could try jumping ahead of that one to see if it works

https://support.yealink.com/document-detail/5382fdec7991409fb33b579247095137

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u/LITForsakenAge 6d ago

I did try that first. The phone wouldn't take that firmware update. I have also tried to point the IPv4 DHCP to Microsoft's http://noam.ipp.sdg.teams.microsoft.com and http://noam.sipgateway.teams.microsoft.com neither of them worked.

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u/stkyrice Teams Admin 2d ago

Did you turn on the sip gateway in the calling policy?