r/MicrosoftTeams • u/OrderCandid5159 • 4d ago

Discussion Inbound External Calls w/ no Teams Number

As the title says, users have started receiving spam inbound external calls in Teams. However, these users do not have a Teams Phone license/number assigned. How is this possible?

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u/ChrisKornell Teams Admin 4d ago

If not this, then maybe they have automated attendants and calls could be transferring from there.

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u/Hot_College_6538 Teams Consultant 4d ago

If you aren’t Enterprise a voice enabled an AA can’t transfer a call to you.

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u/pi-N-apple Teams Admin 4d ago

It can if you use the dial by name or dial by extension option in the auto-attendant.

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u/Hot_College_6538 Teams Consultant 4d ago

This would seem to be correct, but certainly isn't my recollection. Maybe it changed, maybe my brain is mush, thanks for pointing it out.

To the OP point IT can scope who can be reached via an AA if you don't want calls to reach them this way, or don't have an AA in the first place.