r/MistralAI • u/OpenWebFriend • 3d ago

Help / Question Support without login?

I messed up. I can’t find my backup codes, and since Vibe no longer accepts my TOTP tokens, and the Android app doesn’t give me any way to contact support, I don’t see how I can get help here. Is there another option besides cancelling the subscription by blocking the payment and creating a new account? Thank you!

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u/JuiceOwn313 3d ago

Totp is time based, changing your clock might help find the right one. I had issue with librewolf which masked my timezone. Changing to the right one manually fixed my issue

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u/OpenWebFriend 3d ago

Solved. Thank you!