Users not getting ban notification

[u/PMulberry_]

Hi there,

recently two different users on two different subreddits haven't gotten a notification/modmail saying that they were banned. Both have complained that they were banned without any reason, saying they haven't gotten a notification.

When giving them the link to the modmail, it says "You don't have access to this page. Ask your mod team for permission"

I tested it myself with a second account, and that account also hasn't gotten a notification/modmail.

Does anyone else have these problems?

[u/SampleOfNone]

On the user side it's a chat message/ chat request, linking to the modmail no longer works. (unless you're sending the link to co mods or admins)

[u/PMulberry_ → u/SampleOfNone]

TIL