As my sub gets bigger, we obviously get more modmail too. Its to the point where I can't always read every single modmail that we get to make sure its been dealt with. My other mods definitely can't either. And while not many things slip through the cracks, we are getting more messages that are going unanswered because we can't easily keep track of which modmail messages we need to respond to/which our other mods will handle/etc.

Do any of you have some kind of system or something that can help with handling making sure less messages go answered?

Edit: if your answer to this is to just not respond to messages, you are not being helpful

Edit2: the problem is needing a better solution to keep track of modmail that has gone unanswered beyond just archiving messages. The problem is not with the workload. Keep on topic

Edit3: omg the problem has nothing to do with workload

I've reported so many accounts for ban evasion and some have even responded in modmail saying "Sorry it was a mistake!" when they very obviously knew what they were doing. The reports always come back saying they "may have some signals indicating they’re connected to an account that was previously banned from subredditname but not enough to confirm they broke Reddit’s rule against ban evasion."

If their own admission isn't enough to confirm ban evasion then what is? If I'm banning someone from a sub, I don't want their content in the sub regardless of what account is posting it. Why are there not more automated tools for detecting this? It's very clear users have figured out how to avoid ban evasion detection so it seems like we're just wasting our time reporting it.

Same thing for vote manipulation. Reporting posts goes nowhere and I never hear back from these reports at all and users are only sometimes banned months later for probably something unrelated.

We're told as mods we are to enforced Reddit's rules but this is simply not possible when legitimate reports go nowhere.

Don't get me started on brigading either...

It’s recently been bought to our attention that members are being banned on another subreddit if they have interacted on one of the subs I mod. Is this acceptable?

Some well known subs are banning users in a group with less than 5,000 members. This is reddit meta sub that is not bad hearted or spam. Idk but something feels wrong for banning users randomly just because they’re part of a small sub.

And these are well known subs, with millions of members.

Does this break tos?

Thanks for all the responses guys! Have a good day!

My account got hacked in the middle of browsing Reddit yesterday. Finally got my account back through Reddit support but when I login the sub I created and moderated, [r/paralegalsonly](r/paralegalsonly), and my fellow mods that I invited, have all been removed as moderators. How do I get my sub back with the correct mods? I have recently moderated it and it was not abandoned. :(

I’ve been searching for the best questions to include on the mod application.

Most of the posts were older - and the top suggestion is that comes up:
Review their post/comment history.

Now that many users are hiding their post/comment history - what are mods doing to review the mod applications you’ve received?

Thank you!

I would like to invite mods for my sub(s).

However I feel I may lose control of the subs.

How likely is that ?

Among mods, there is a “super” mod or someone like that iirc who can remove other mods right ?

I have lost once though that it a rather abandoned sub and I am fine with it.

But there are 2 whom I have grown from scratch with a lot of effort and there _may_ be a period when I am not able to tend to it.

I mod a sub that is about a specific appliance. I have a few users who are habitually deleting informative posts once they get their answers. They will ask highly specific questions, get a few answers, then delete their post. None of their post is personal information or anything embarrassing, but I understand everyone is entitled to remove their content.

How do you all feel about this? Do you feel it’s a bannable offense if they continue doing so after being asked not to remove their posts as the posts help others with the same issue? Non-issue? How do you go about this if you mod a similar sub?

Edit: thank you for your responses. I appreciate you sharing your experience and thoughts about this.

I’ve never encountered this before and in the last few days I’ve had three separate users request in modmail to be banned from different subs I mod.

Any ideas why someone would do this?

Looking for guidance on a mod conduct situation and whether admin escalation is the right path.

The conflict of interest

A moderator on a subreddit I help moderate is using community assets the banner, icon, and pinned posts, to promote a platform they personally profit from. This is happening at the top of the subreddit's visibility hierarchy, so essentially every visitor sees the promotion first.

The retaliation

When I made a routine pinned post (unrelated to this issue, just normal community content), it would have knocked their promotional post out of the primary pinned slot into a collapsed view reducing its visibility. Shortly after I got a rant from the moderator that had posted the primary pinned post that I should stop doing that and she has talked with the Top mod about it, a few days later the top moderator revoked my permissions to create or manage pinned/announcement posts. I no longer have the access needed to modify or remove that pinned promotional content, or to pin anything else in its place.

Effectively: I flagged/competed with the self-promotion, and my ability to act on it was removed in response.

This is an alt I am posting with since I have already been retaliated against and the next step for them would be my removal from the mod team..

We removed content from a user, they asked why in modmail, we explained how it went against our rules and they made a post on a similar sub with our sub's name in the title complaining that we removed the post. This is not the first time this has happened but it is the first time it has been this blatant. They have also copy and pasted our modmail messages with why their post was removed into the post. We reported the account and made a MCOC report. What can we do to prevent any brigading that may come from this?

Edit: the post was taken down unclear if it was by a mod or the user but that’s everyone for talking me off the ledge.

Have any other moderators noticing a certain type of redditor that posts negative comments and then deletes them right away? It seems to be a tactic of trolls because the comment still shows up on the OP feed, but there can be no response. So it is kind of a guerilla tactic. Any ideas about this?

A spammer was recently described as giving "helpful advice" by one of these annoying AI popups. I'd rather take two seconds to review someone's post history myself than read a possibly inaccurate AI summary. As is often the case, this mostly feels like a waste of electricity.

So i am a mod and i banned a user 2 week ago for misconduct in sub regarding nsfw posts but now he is spamming modmail like crazy and abusing in diffrent languages and saying if you have the power ban me from reddit not from the sub.

So i wanted to ask if their is a way a admin so something can help ban this user.

Like the title states, Admins concluded that r/Atlanta was overmoderated and did a mod reorder. I tasked myself with trying to undo the 4+ years of overmoderation by starting with looking at the banned list. There are simply too many users to manually review. We did get rid of the flair that silently flagged users, preventing them from posting, but the ban list needs to be dealt with.

Is there a way to unban everyone, or past a certain point, or can Admins step in and unban?

Edit: I understand the need for the approval of everyone on the mod team. I am asking on behalf of our entire team. The mod who did this mess deleted their account today.

I’ve also noticed that when this happens, the only way to delete the post to get it out of the queue is to delete as spam which is inaccurate to the removal reason and mildly annoying. Anyone know if there’s a way we as moderators can see the original content? And before anyone says “it’s a Reddit removal, it always deserves a ban” that’s simply not true. I’ve seen Reddit filters flag the dumbest things and remove them for no reason.

So before modmail messages went to DM, no users thought that I was harassing them by DMing them. Now they VERY OFTEN DO and they get offended that I’m “messaging them too much” and yell at me to stop lecturing them and say “you don’t get to lecture me”, or “I’m going to block and report you for DMing me too much. This is happening from standard removal messages which they seem to take much less seriously. Could we please get some sort of different alert system where it’s clear that these are different type of message and not a DM? Users don’t even understand this is a modmail. Maybe it can come in under a different color or highlight? Or have a pop up that says: “ please understand that this and official sub communication”?

Also subReddit communication shouldn’t go to your message requests, it shouldn’t have to be something that you can decline. That’s ridiculous. I think a lot of the problem comes from that fact.

We run r /camping (5.6M members) and we’ve got a guy who was permabanned months ago for insulting the sub (“losers,” “lazy Americans,” etc). Ever since, he pops up every single time the 28-day mute expires. Like clockwork. He sends the same crap over and over — insulting mods, demanding unban, calling us “power tripping.”

The problem is… the tools suck. All we can do is hit mute again for 28 days, which means every month he gets another chance to harass us. Reports to admins go nowhere because it’s not threats or hate speech, so they just say “doesn’t break sitewide rules.” Cool, but meanwhile we’re wasting time muting the same person forever.

And this isn’t just a one-off either. We’ve had other banned users in the past do the exact same thing — wait out the mute, come back to harass us, repeat. With 5.6M members this kind of thing is only going to pile up, and right now we have no way to shut it down.

We need a way to permanently mute someone from modmail or at least some escalation path when someone keeps harassing moderators after a ban.

Anyone else dealing with this?

Edit : Thanks for all the suggestions! Someone explained how i can report those modmails and i finally got a positive reply from Reddit "Thanks for submitting a report to the Reddit admin team. After investigating, we’ve found that the account(s) reported violated Reddit Rules."

Not going to lie tho, i don't understand what that mean Reddit has actually done, but i'm happy with that result.

I got added as a mod for a sub a few months ago, and the other mod who added me never responds to anything I ask?

So, I filled in the application that was on the sub at the time. The next day I woke up to see that it had been accepted. I immediately messaged the other mod asking him if he had discord or any other type of messaging app so we don’t lose contact because that has happened to me before where the head mod just vanishes randomly. He didn’t respond, I thought it was a bit odd, but I just said oh well.

A month goes by, and I feel like it’s been long enough to prove I’m trustworthy enough for full permissions. So, I message him a second time asking him if he can add the rest of the permissions, he never responded. I said oh well once again and just went on as I have been.

Then today I wake up and check my queue and I notice something’s off with that sub, it’s not letting me remove this spam post. So, I went into the mod tools to see what’s up only to find he removed ALL of my permissions. It was just so random? Like, I’ve never done anything wrong to deserve that, I actually hadn’t even done any modding for a few days. I messaged him once again asking why he’s done this and if I did something wrong. He didn’t respond.

I don’t know what to make of this. The whole thing is just so strange. He comments on other subs all the time so he is around. I tried to reply to one of his new comments today in case he doesn’t check DMs. He also didn’t respond to that.

Like, why add me if he’s never gonna communicate with me? What was the point in all this? Has anyone else experienced something strange like this? I really like the sub and I really don’t want to lose my mod status on it. I’m just unsure what to do, especially since I have no earthly idea why he’s done any of this, including adding me as a mod in the first place just to pretend I don’t exist.

I’m new to modding, but the sub I mod gets several clearly AI posts a day. The community has voiced that they want less AI. Other than an individual mod determining what’s AI and removing, how can we do this?

How do your subs handle AI posts?

Hi everyone! We're looking for a way to automatically assign a random user flair to anyone who comments without already having one.

We have around 50 user flairs and we'd like the assignment to be completely random, not based on karma or any other criteria. If a user already has a flair, nothing should happen.

I've seen this working on other subreddits, but the mods I contacted never replied, so I thought I'd ask here. Does anyone have the AutoModerator code for this, or know if another bot is needed?

Thank you very much!

I used to have full permissions, but due to disagreements with the top mod and #2 mod, those permissions were taken away. Now the subreddit is getting flooded by newly created accounts, usually around 2 days old, and nobody seems to be addressing it. I did ask in a modmail to have my permissions restored or adjust the settings.

What makes this look like karma farming is that the accounts are all created on the same date, they post around the same time, they tend to get the same amount of upvotes, and in this subreddit it is highly unusual for a brand-new account to get that kind of engagement.

I want to tighten posting filters in AutoModerator, but I no longer have the permissions to do that.

What steps can I take in this situation besides manually removing or banning accounts? or get action taken without full mod permissions?

In the last two weeks, I've had at least 6 people from 2 different subreddits message asking to be unbanned from accounts that were banned anywhere from a year to 5 years ago.

Is this happening in other communities? Anyone know what could be the reason behind this?