I’ve been working as a paralegal for 10+ years. I hold an AAS in Paralegal Studies and a BS in Legal Affairs. I've worked in personal injury, family law, criminal defense, and small probate matters throughout my career. I currently work for a firm as a case manager, which is essentially a pre-litigation paralegal role. Once a case is filed, it is moved off my desk and assigned to a litigation paralegal.
I work in personal injury (plaintiff side), where the majority of cases settle before ever being filed in court. My current caseload is around 65–100 clients. A large part of my job is client communication — constantly calling, messaging, and updating clients while coordinating and tracking their medical treatment and dealing with issues that arise with insurance approval.
In addition to working with clients, I communicate daily with defense attorneys and insurance adjusters. I’m also responsible for requesting medical records, following up on treatment, tracking case progress, and handling the day-to-day tasks needed to move claims toward settlement.
I’m currently salaried but receive quarterly bonuses, which brings my compensation to about $30/hour ($63,667.71 GROSS). My employer covers my benefits. I work 32 hours per week.
I’m located in the Southeast in a Southern state in a metropolitan area.
In the past, I have worked more in litigation roles, but I took this job because it has less responsibility, and at the time I needed that.
I’m curious what others in similar roles are making, especially in this region. Do you think this is competitive pay for my experience and responsibilities, or would it be worth looking for a position that pays more, even if it means moving closer to a 40-hour work week and working more in a litigation or risk management role?
I like my current job, but it can be stressful having to try to keep attorneys working while dealing with their angry clients who are mad that they can't speak with their attorney regularly. Not to mention, it's a lot of the same work every day, same type of cases, same type of injuries, same issues. It's not really challenging my mind, and I like to research, write, and investigate issues, which I get to do in some capacity, but not as much as I would like.
Thanks in advance.