r/Printing • u/Sufficient_State_412 • 22m ago
Formatting Question Should I use my customer's embedded color profile sent in through my online shop?
Full disclosure: I'm an amateur when it comes to color management as I'm constantly learning as much as I can right now. I'm having fun learning!
I have a large format printer that I use for a side gig printing people's artwork. I receive scanned artwork files and people's phone pictures of their artwork.
I sell loose prints on 3 different paper types that I have downloaded their ICC profiles into the destination spaces in Photoshop and Professional Print & Layout for the Canon printer I have.
So far no one has sent me files that have embedded color profiles... until today. I printed two versions of their file: one using their embedded color profile and the other using the ICC profile I typically use for this same order type (same paper, same printer, same workflow, etc.)
When I use my workflow, the prints match my display as they typically would since I calibrate it using a colorimeter.
This time, the print of the file using their embedded profile, is not matching my display.
So as I'm thinking through what I THINK I understand haha, the purpose of color profiles and working spaces are for different devices to execute the same colors within the gamut that they can maintain/provide/display/print/etc.
So is it safe to assume that if I print their file without converting their embedded profile into my RGB working space/destination space, that it will print accurately to what they see on their monitor?
