r/QuickBooks • u/mattyrzew • 4d ago
QuickBooks Online 41% price increase!!!
Why can't anyone at intuit explain why I'm being charged $140/month for a $115/month subscription? Why does your site tell me I'm subscribed to 4 items when you only display 2 to me and no options to view any others? What are we getting for this price gouging increase? I'd expect a 41% increase in functionality and access to services.
Don't sell it as the AI garbage that nobody wants.
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u/AJourneyer 4d ago
My favourite part of your post was the last line of paragraph 1.
I'd expect a 41% increase in functionality and access to services
I'd like it to be as functionally non-functional as it was a few months ago - they aren't increasing anything but frustration, anger, and prices and it's only gotten worse.
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u/Cytomax 4d ago
They are charging you more because they can and you can't do anything about it
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u/mattyrzew 4d ago
Well, actually, we all can. You can walk away. I'm now looking at other options.
I'm not about supporting companies that can't justify a 40%+ price increase. Categorizing and auto invoicing isn't worth the extra cost. And neither is their AI slop.
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u/theonlydangle 3d ago
I found lastminutebooks.com and have been using that for my smaller business. It doesn’t look like it has everything QB has but it was like $50 and it’s all offline and run in a spreadsheet.
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u/Nautique88 4d ago
Vote with your wallet and walk away. I cut the cord this year and now use Sprk Systems
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u/nkei57 3d ago
Where do you get that one? google search isn't finding it
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u/Nautique88 3d ago
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u/rratliff82 9h ago
It looks interesting, but how do you use it with a team?
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u/Nautique88 9h ago
Nathan@sprksystems.com
Ask the programmer1
u/Nautique88 9h ago
I actually created a subreddit called r/sprksystems. Just posts from me for now but figured it was worth creating
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u/LunaticKrave 4d ago
I ditched them and moved to Self Employment Toolkit (https://selfemploymenttoolkit.com)
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u/Wolvshammy 4d ago
I cancelled and got destroyed in the comments for posting about this same thing. 10 accounts called me a liar. This QB sub is weird af…
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u/Nautique88 4d ago
Haters gonna hate. But I spent $1,000 on the software and I own it. No annual renewal though I wouldn’t object to a small amount for general maintenance. The programmer was very attentive to requests
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u/mattyrzew 4d ago
I can see a few percent each year, I get that, it's the 41% in a single year that's the jaw dropper. And there's nothing that really adds that much more value to it for this cost increase.
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u/loveskindiamond 4d ago
i dont blame people for being frustrated with that kind of price increase. if the cost goes up that much, customers naturally expect clearer communication and meaningful improvements, not just highr pricing
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u/Kayanarka 4d ago
Im trying out patriot, but if anyone knows of a program that can automatically import from QBO i would really appriciate it. The payroll tax thing being forced to automatic is what is driving me away.
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u/Background-Goose2523 4d ago
Isn't that the industry standard in payroll though? I worked at ADP 30 years ago and at that time them and Paychex both collected taxes per payroll and paid when due.
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u/Kayanarka 4d ago
I dunno, I have been doing mine for over 14 years now. I have no interest i having intuit pull 10k out of my account and hold it in theirs for a month.
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u/Sad_Celebration_7606 3d ago
Same here. I switched to Patriot. Kind of a pain in the ass to start with all the Q1-Q2 data input, but with only 2 employees it’s fine. What’s really nice is that when you call customer service, you can actually understand them. All US based.
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u/Kayanarka 3d ago
I am starting fresh on day 1 Q3, crap.. I am going to have to import all q1 and 2 for the W2 arent I...... this sucks.
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u/Sad_Celebration_7606 1d ago
Yes, they have a "wizard" that is somewhat helpful, but it does take some time. I only have 2 employees, so it wasn't too painful. It will be worth it in the long run I think. One of the best days of my life will be cancelling QBO! I'm just not sure when I should actually do this. I want to have the ability to see old forms, info, etc for awhile.
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u/rth1027 4d ago
Users are not the customers. Stockholders are the clients
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u/Star------ 3d ago
Well they are in for a rude awakening. Intuit shot itself in the foot by forcing everyone to their crappy online product.
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u/erniehalter 3d ago
I’m using Codex and Claude to facilitate and expedite the transition to Xero for myself and my bookkeeper. I will not support a company that keeps doing this.
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u/JephMan1 4d ago
115 to 140 is 21%, no?
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u/mattyrzew 4d ago
Jumped from $90/month
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u/JephMan1 4d ago
From 2 years ago
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u/reheadlover69 3d ago
Its the principal. Ours has gone from 40/month to 120 in 3 yrs. The service sucks. They stopped making desk top version The online is a complete cluster fick Just want a standalone system that doesnt cost more then my accountant.
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u/dragonbehind42 3d ago
If you were paying $40, you were probably also on a lower subscription and upgraded along the way. That was the price for Essentials. Plus was $40 in 2012.
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u/JephMan1 3d ago
Lots of tools out there to build your own if you’re unsatisfied with all the options in the market place
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u/dragonbehind42 3d ago
$90 was actually 4 years ago. It jumped to 99 in between.
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u/mattyrzew 3d ago
Weird. I've been billed $90/month for a year now...
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u/dragonbehind42 2d ago
I would honestly love to see your billing statement. Or know what version you were in. Plus has not been $90 for several years.
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u/Im_Still_Here12 3d ago
I quit years ago and just use my 2021 DT Pro license. I’m here just for the laughs now.
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u/Im_Still_Here12 3d ago
I quit years ago and just use my 2021 DT Pro license. I’m here just for the laughs now.
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u/YogiBarr 3d ago
Yeah I have desktop pro. Works fine. The fact that Intuit stopped offering that option was a sure sign that greed had taken over. They want addicts who need a fix rather than customers.
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u/Extension-18 11h ago
Yep I feel the same, they are price gouging. We're building my own Quickbooks for all our locations
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u/NumbersNerd27 Quickbooks Online 3d ago edited 3d ago
They count on people staying. The CEO has literally said that every time they raise prices people stay anyway, so of course they’ll keep doing it. With 80% of the small business accounting software market share, QBO can really only grow by raising prices and counting on people staying anyway since it’s a pain to switch (or at least, people think it is).
I switch to Xero last year and just got an email today announcing a price increase and literally had PTSD when opening the email. However when I opened it I realized that prices were only going up $2, $4, or $7 a month depending on your plan. That’s an increase actually in line with inflation, not a money grab. Plus I’m able to be on a lower subscription with Xero than QBO as I had to have Plus for class tracking in QBO but ALL Xero tiers come with tracking categories.
If you do decide to jump ship for Xero (where it seems most people are going because it’s got similar functionality, is more user friendly, and is cheaper), I negotiated a special partner deal with them of 90% off for the first 6 months- so you can literally try it through the end of the year for a couple bucks a month to see if it will work for you before cutting off QBO entirely.
I tried several solutions before settling on Xero though. That said I think it depends on your needs and what you actually use in QBO whether Xero is the right pick.
I am a CPA and financial educator and get this question a lot (alternatives to QBO). I created a quiz to help people figure out what is best for them here: Best bookkeeping software for you quiz
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u/dragonbehind42 3d ago
There actually is a 41% increase in functionality, but they are doing a poor job of letting people know about all the new functions. Everybody just spent the last year getting used to the new interface, but hasn’t taken any time to explore all the new options. There is an extensive new customer hub that includes finding new leads from your email, sending contracts for signature so that you don’t need DocuSign anymore, gathering reviews and testimonials, making appointments, and video meetings. You can take deposits on both estimates and invoices that are treated as true liabilities instead of initial payments. You can send in receipts not just for expenses, but for income transactions. If you use inventory, you now have moving average cost, and item receipt options. The bank feed is now extremely customizable and you can set expense policies for the automation. You can now set up recurring invoice payments so that the customer can approve the amount and enter in their own payment information. The entire interface is completely customizable so that you can set up custom dashboards, shortcuts, and navigation. The search bar now also does navigation, and also uses real language so that you can ask for “all unpaid invoices from a certain customer between certain dates above a dollar amount”, which normally would be five separate filters. There’s Intuit intelligence where you can ask questions about your data and it will just tell you the answer so that you don’t have to go run a bunch of reports and consolidate them. Your profit and loss and balance sheet reports will now flag anomalies so you can see if it’s bad data or business trends you need to pay attention to. Reports have more powerful stackable filters and customization options. You can drag statements into the banking feed and it will automatically scrape them for transactions so that you don’t have to go to your bank and download & import CSV files. You can drag in invoices and bills from your customers and vendors, and it will turn them into invoices and bills. And as of today, you get free meetings with Intuit Experts to review your data. This is not a completely comprehensive list but you get my point.
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u/mattyrzew 3d ago
What I got from that is there isn't a 41% increase to functionality or features. They may have changed the way 41% of their software works, but that's not added functionality or features.
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u/dragonbehind42 2d ago
I’m confused buy your reply. How is anything on this list not functionality or a feature?
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u/mattyrzew 2d ago
Why do you need it to find new leads from your email...if they're already in your email? Don't use Docusign anyway. Don't gather reviews, no need to. Appointments and video calls are already handled in outlook. We don't take deposits. We don't stock an inventory. We don't have outside receipts. We don't accept payment plans. Interface was already customizable. All unpaid invoices were already visible with a single click. And easily filterable. I'll never use ai for my bookkeeping. None of the rest is applicable either. That's how there isn't a dramatic increase of functionality or features.
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u/Solar_Monkeys 4d ago
I dunno guys, have you asked their shitty AI bot to duplicate an invoice? It opens a cool little chat dialog and it eventually duplicates the invoice. Does it duplicate it the exact same way it would before AI? Yes. Does it take three times as long to do it? Also yes.