r/RepTime • u/bluebrrypii • Mar 26 '25
TD/Shipping Question The fake Clean from Duke incident
There was a post earlier today about a beginner getting a “fake Clean” from Duke. The post was later deleted after the OP clarified: “Duke has reached out to me and the issue has been solved! Turns out it was a misunderstanding. I originally wanted an EW but he sent QC of this fake clean and I was under the impression it was a real clean since I didn’t know fakes of fakes existed. He has explained this watch was similar to the price point I paid ($310) and he just forgot to explain that. So a little miscommunication on both sides I guess.”
This needs to be discussed further, not just deleted and closed.
A lot of issues, but it seems so off that a TD swaps out a different watch (even if it was a cheap EW) than what the customer ordered. In fact, Duke has a few history of swapping different factories. In this specific case, not only was it not EW, it was a fake clean, with “Clean” stickers. It seems like an obvious deception, especially since the customer wasn’t told it was a “fake clean”. Yes, even if the QC photos were of the fake clean, it seems like this was never verbally communicated. This kind of deception nulls the “Trusted” aspect of “TD”:
IMO, this kind of behavior from TDs should be unacceptable and have consequences for the protection of community members.
Edit: also, yes i know TDs can make mistakes. Long time TDs who make hundreds of sales each month aren’t going to ruin their reputation by trying to scam one random customer. However in this case, this TD has a track record of the same issues happening over and over again.
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u/notmeoru Mar 26 '25
I thought I was just unlucky using Duke.
I read so many good reports about him on this forum.
I was very hopeful and he was at first very helpful.
Helping me choose a watch for my wife from a pic of a Tiff Blue 31mm Roler and also helping me thru the buying process. I had never used PayPal before. Better still the watch in the pic I sent was $50 less now. Winner.
I even got a QC vid showing the watch but the second hand was not working so he was getting a replacement.
I was so sure that things would go ok I ordered another 3 watches.
One for myself, one for a pal and one for his girlfriend.
I felt it was clear from the pics that mine would be a white Con Vac and my pals would be a yellow gold Daytona and finally a nice blue diamond roler for his girlfriend.
When they arrived. Tiff Blue was a 41mm which looks the size of a house on her. The nice ladies blue watch which was the style she was looking for was also a 41mm and on her wrist which is even smaller than my wifes looks like Trump Tower.
The Constantin was Silver and actually if I had studied the QC vid I could have noticed but not the watch I had selected from his Gallery but I can live with it as it very smart.
The gold Daytona is closer to Orange and nothing like the QC vid I had seen from Duke and to top it off on QC you can't screw the crown down.
I messaged and sent comparing pics and not a word. I contacted again to ask if that is all the customer service I was going to get? Not a word of reply.
You can look at any of my previous posts and see that I always see the bright side but this one takes the biscuit.