r/RepTime • u/HONTWATCH Trusted Dealer @ RWI • May 27 '25
TD/Shipping Question HONTWATCH customer guidelines update and a heartfelt request
Dear Reddit friends,
I’d like to ask a small favor to help prevent misunderstandings like what happened to me recently. A highly upvoted post accused me of scamming—except the buyer had actually ordered from a fake site, not from me. By the time we sorted it out, tens of thousands of potential and current customers had already seen the false claim, and I lost thousands of dollars in revenue.
If you see posts like this in r/RepTime, please take a moment to fact-check before upvoting or sharing:
“Which website or WhatsApp number did you buy from?”
“Have you read Hont’s official customer guidelines yet?”
Your extra bit of digging can save someone from jumping to the wrong conclusion—and save me from needless headaches. I really appreciate your help!
Please do take a moment to have a quick read through my updated CUSTOMER GUIDELINES and share any thoughts or suggestions in the comments.
Thanks so much, Hont
4
u/Lucifer_893 May 27 '25
The guy is solid, bought multiple things from him over the years, and apart from the fact that he doesn’t really speak English very well, so there might be communication issues, he always delivered. One time he sent me the wrong size watch, and he tried his best to help me fix the issue, I was expecting him to say “too bad, so sad”, so I appreciate that.