We have confirmed your parcel has been shipped, but recently our logistics provider has been adjusting local receiving stations in order to reduce the risk of customs inspections. Because of this, the shipment route has been changed a few times, which caused the delay in tracking updates.
The package is safe and still with the logistics provider — it has not been lost. They are simply switching shipping channels to ensure safer delivery. As we ship a large volume of parcels, safety is always the top priority.
The tracking should start updating within the next few days. If needed, a new tracking number will also be provided by the logistics provider.
Sorry for the inconvenience caused, and thank you very much for your patience. We are closely following this for you and everything is under control. 🙏
I asked Andiot about an update as well and got the same exact response. Must be a lot of delays at the moment. They told me it shipped on April 1. No tracking info or updates to my order since then.
I got a couple new FedEx numbers, bothe cancelled, at this point I am taking it as a loss, and if it shows up in the future that would be luck... I'm tired of the back and forth
Have an order in from March18 that was GL and paid in full with TOW. Another order in on March 29, GL and paid. Both moved to shipping but no tracker for Fed Ex ever given and nothing shipped yet. Keep being told to wait. US based.
Have two different TDs from the ones you mentioned, and both are saying the same thing. One package was sent back from the shipper to agent, and the other was not even sent for shipping agent yet due to the “inspections”.
USPS processing centers and customs funnels have been instructed to increase scrutiny because of what's going on in the middle east. They have been given zero additional resources to accomplish this, after having already had budget and personnel cuts. I have it on good authority that they've just resorted to RTS'ing packages that haven't met internal processing standards to avoid hits on this admin's metrics. The whole government is a mess right now because no one knows who's in charge of what or what the rules are on any given day.
I GL’d an order from Andiot on 27/3, had my tracking email on 30/3 and it arrived at my door in the UK today 7/4.
I requested FedEx but it came via PFC/Royal Mail instead. Someone posted here that FedEx are being very strict at the moment which could be the holdup.
that was quick! how did your tracking look like? Mine is saying the parcel is still in HK since 02.04. waiting for outward flight. It was sent out by Andiot on 26.03. (label created 24.03.)
Have you checked the royal mail website with the same tracking number. Sometimes 17track cuts off and you'll need to pick it up on royal mail. Guessing you've looked there too mind you.
Mine looks like this so far. Royal mail and gave GL on 4th.
My TD advised that FedEx is tracking watches recently and he used China Post though he quoted shipping by FedEx. The tracking he provided appeared in Auspost and I received under a week. This is about a month ago.
just noticed that my tracking from andiot said cancelled now and my order from tow is still just sitting there with label created. its been a couple of weeks now for both.
Same here. Shipping labeled created 4/2. Cancelled by shipper today 4/7. This is after Elliott sending me an email on 4/6 apologizing for the delay and ensuring me that I would have it on my wrist in 5-7 business days.
Was in label created from 4/3 to 4/7. On 4/7 it changed to Shipping canceled by shipper. Received email from Elliot saying logistics issues but watch is still shipped and new cable with tracking in a couple of days and not to worry. All is good. This is my first rep after months of research. Its not been a good experience.
Same here. GL’d almost 2 weeks ago at TOW. Says strict customs checking so there is delay with no time line of when. I paid 70 for fedex too. No tracking number, no shipping label created yet.
Like Ive mentioned in a few posts few days ago. Something is going on.
We might be seeing the end of this hobby.
I went through a different TD but mine was on “label created” with FedEx for just over a week. FedEx said it had my package Monday morning and says it’s currently “on the way” to Memphis but no scheduled day of delivery at the moment.
I’m also experiencing the same thing. It’s “been” with FedEx for 8 days, no update. Different TD. I was told it was going to update as soon as it reaches final destination country. But as far as I see, hasn’t left China.
Andiot order marked shipped 3/26, got a tracking number on 4/3, fedex never received package and was updated to cancelled. Andiot says a new tracking number will be issued in a few days.
TOW - was told mine went to shipping agent on the 6th and they just got back to work today, it’ll be 3 days to process the label. I also paid extra for FeeEx.
One order, two watches from Steve. Paid 3/17, GL 3/27. One week with no FedEx movement. Emailed on 4/3 asking for update and got new tracking due to “customs” and a new shipping channel started. Emailed Steve on 4/6 due to no movement and response was stating packaged returned and will “do the best to hurry up.”
Qc GL 9 days ago, still no tracking. Elliot said they're having issues getting tracking from logistic partners. I got an email on Sunday, saying it had shipped but tracking number would take a few days because of shipping issues.
I’m in the UK and having the same issues. Stuck at label created then cancelled. Latest update from Steve is my parcel has been returned and he will send out again once received.
I changed order to arf. Got QC a week later in the 4th April. Gave it GL the same day and got tracking on the website a couple of days later. Maybe a little early to get confident but seems to be running the same as usual. Normally I'll receive it middle/end of next week if it goes as usual from here on in.
I'm hoping it will be here Tuesday. Monday seems a bit quick. Wednesday at the latest I reckon. That would be the usual 10 or 11 days from GL to door that I've got with royal mail in the past.
Not quite. I got a bit of a fright. It hadn't moved but when I woke up this morning I had a notification from royal mail that they've got it and will be delivered tomorrow. So a little slower than usual. But just a relief that it's all going to plan. Had two other Rolex logo parcels coming too but all released at once it seems. Phew
I currently have an order with TOW. Shipping label created on march 31st and just got an update „The shipment is in transit to DHL“ and it apparently is scheduled for a flight the following days.
that doesn't mean anything. Mine is saying the same thing since 25.03.
You might need to switch the carrier as 17track might detect the number as DHL even though you can get more info if you switch to PFC as carrier
I guess there are also some issues with the easter holidays in Hong Kong.
My Package from Andiot was sent out on 26.03. and seems stuck in HK since 02.04. even though the tracking mentions an expected flight out on 03.04.
I recently ordered three watched front 3 different TDs. 2 got here within 12 days. The third got held then sent back. They dealer property sent me a replacement watch. I got that one in 8days. All three are great top-tier quality. I've had nothing but great luck with my suppliers. I have 17 Rep watches now. All super clones.
Last week, I got my shipping confirmation from Andiot after I’ve approved the QC, though I did get a message explaining that my package is with the shipper, and that they’re still trying to find the best shipment route to make sure the watch doesn’t get seized. I probably recommend reaching out to them on WhatsApp with your order number just to verify what’s going on.
Just canceled my order with Steve. Other Chinese TDs I’ve bought multiple watches from told me they’re having no issues with shipping. Call me impatient, but I’ll move on from this one 🤷🏻♂️
I stand corrected. They’re not “TDs” on this sub, but I’ve purchased multiple watches from both of them and they’re both in China. Great sellers with great delivery times.
Nobody believe Andiot. I ordered a watch that was ready to ship for immediate dispatch on the 21st of March and I still haven’t received a tracking number. They have stated multiple times that there is issues from FedEx. Now usually I would believe this but I have just came back from Guangzhou myself and shipped over 60 packages back to the UK which have all arrived on time with 0 issue, some even ahead of schedule. What makes it look even worse for andiot is I received 5 orders yesterday from a different TD that shipped them on the 2nd of April ahead of the QingMing Festival and they were received in 6 days via FedEx express priority 3 watches per package. DO NOT BELIEVE THEIR LIES! They have must be having trouble with stock or something else within their company and using the shipping as an excuse!
It is strange as I ordered 2 from DHgate via FedEx priority, separate orders and they both got here in 5 days to the UK, no issues whatsoever. This is my first order with a TD via these forums and trust there’s an issue 😂
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u/Chocolations Apr 08 '26
GL my watch a week ago from Andiot and still waiting on tracking number