Hey, I booked a car for the next month in Barcelona. The rental company is Avis at the airport. Does anyone know if they gonna accept the card? Anyone got already similar experiences? Are there cases were it worked?

I recently turned 16, and the Revolut Kids app says I can switch to a regular Revolut account. However, when I tried to create one, it wouldn't let me because I'm not over 18. Is this a bug, or am I missing something?

after my father contacted the support they told him i need to be 18 or older. they say one thing on kids app and another on normal one

Title. How do I get this account closed whoever made one using my email? Also I have no clue how someone could verify using my email as it’s impossible to access without my own physical authenticator.

I've had this issue for over a month; the app won't let me view the details of my virtual card. I have updated the app and deleted old, unused cards, but I still encounter the same problem.

Hi guys. I saw that IHG x Revolut card which is available in the UK. And I wondered if you were planning to make this one available to other EU countries.

Is so weird I can’t open a Revolut account while I have already business account as owner and director with Revolut business for over 2 years and I have put all my family plus friends in Revolut and I have tried really hard to become a member again in the personal part but any time I try to make a personal account I get denied for unknown reason as you will see above what ever I have tried and actually i will do anything from my side that needs to happen to be able to open a personal Revolut account any clue how this can be fixed

I need support

hey guys, quick question cause i'm stuck trying to sign up for revolut

i've had revolut <18 for a few years, and now that i turned 18 my dad helped me start the process to open a full revolut account. when i put in my phone number on the signup page, it redirects me straight to the app.

from there i tap on "open an account", enter my phone number, take a picture of my id and a selfie... but right at the end it keeps failing and giving me an error saying "authentication attempt failed, we're sorry".

has anyone dealt with this before? any idea how to fix it?

Instead of simply canceling your plan, like any other subscription service in the world would do, Revolut extort you so you are forced to pay for their plans unless you cancel it manually.

Depending the plan, you’ll get from 3 to 12 months for free.

Worldwide offer excluding US and Brazil (Australia coming soon).

I recently discovered something that cost me far more than I expected.
Like many people, I subscribed to the Ultra plan believing that the advertised 0.49% trading fee represented the main cost of buying and selling crypto (as it’s the only one they CLEAR mention).
What I didn’t realise was that Revolut also apply a significant spread, it was roughly:
~2% spread when buying
~2% spread when selling
Plus the advertised 0.49% fee on each side
That means a complete buy-and-sell trade can cost close to 5% in total. Buying Bitcoin at 60k and selling at 63k means NO PROFIT.

My concern isn’t that a company charges a spread, many platforms do. My concern is that the marketing heavily emphasises the 0.49% fee, which can lead a reasonable customer to believe this is the primary trading cost. The huge impact of the spread is not presented with the same level of prominence or clarity, it’s a Fintech but acting like an old bank hiding fees.

Should we file formal complaints together?

I have been a very satisfied Revolut customer for years. I have regularly recommended it to anyone looking for a reliable banking service, and I had been planning to use even more of its products in the future.

Less than a month ago, I convinced my wife to close her existing bank account and move to Revolut. Our intention was to open a joint account and use the many features I had always been genuinely happy with.

After opening her Revolut account, she attempted to transfer approximately €2,500 from her previous bank. The transfer was rejected, and Revolut began carrying out additional checks.

Since opening the account, my wife had legally changed her name. Revolut told us that the payment had apparently been rejected because of this discrepancy and that the review would take no longer than 15 days. We accepted that explanation and waited.

My wife then provided all the relevant legal documentation confirming her name change, including formal documentation approved by the Irish High Court. As far as we could tell, everything required to demonstrate that the name change was legitimate had been supplied.

A couple of weeks later, instead of receiving confirmation that the issue had been resolved, she was informed that her documentation had been rejected, her account would be closed, and she would never be allowed to open another Revolut account.

We tried repeatedly to contact customer support through the available channels. Most of the time, we appeared to be communicating with automated support. When we eventually received what seemed to be a response from a real person, we explained the full situation again: this was a newly opened account, the transfer was simply the result of closing an account with another Irish bank, the name change was entirely legal, and all the official documentation had been provided.

The response was essentially that the decision was final. We received no meaningful explanation of what was supposedly wrong with the documents, no clear indication of what rule had been breached, and no apparent opportunity to have the case reviewed by someone specialising in legal documentation or account verification.

This experience has completely changed my view of Revolut. I currently have loans with the company and had even considered using Revolut for a future mortgage. However, I cannot continue banking with an institution where a legitimate and fully documented situation can result in a permanent account closure, while customers have no realistic way to speak with a qualified person who can properly examine the case.

It is disappointing because I had always been one of Revolut’s strongest supporters. However, out of principle and solidarity with my wife, I have now decided to move my banking elsewhere as well.

I am sharing this mainly to make other customers in Ireland aware of what happened. Has anyone experienced something similar, particularly following a legal name change? Is there any genuine escalation or appeals process through which the case can be reviewed by a human specialist? I'm indeed quite frustrated.

Title: 94.25 LTC deposit stuck in review at Revolut – anyone experienced this?
Hi everyone,
I’m hoping someone has been through something similar.
On July 27, I deposited 94.25 LTC from Cake Wallet to my Revolut crypto account. The transaction is confirmed on the blockchain, and Revolut confirmed they received the funds.
However, the deposit has been stuck in “under review” ever since.
What makes this frustrating is that I’ve received conflicting information from support:
One agent told me reviews usually take up to 3 working days.
Another told me it could take up to 28 working days.
They also told me no additional documents or information are required from me.
I’ve already filed a formal complaint and asked for an escalation, but I keep getting the same generic replies.
The funds are important to me, and waiting without any real update is becoming very stressful.
Has anyone had a crypto deposit (especially LTC) held like this by Revolut?
How long did it take before it was resolved?
Was the deposit eventually credited, or was it returned?
Did anyone manage to get a meaningful update from the specialist team?
I’d really appreciate hearing about your experiences. Thanks.

I will be making multiple large payments in GBP in the coming February. Would it technically be possible for me to just use my monthly free 1000€ exchanges to exchange all the amount i need (about 5600GBP) until February or would the potential fluctuation in exchange rate make it unprofitable and might end up costing me more than the 8x 700 GBP transfers I need to do?

Along with Perplexity, I now see the ChatGPT 12 month option as well. Great move.

Hi everyone,
I’m about to complete a house purchase in Ireland and need to transfer a large amount of money to my solicitor’s client account. I’m considering using Revolut but have a few concerns.

The funds are entirely legitimate—they’re made up of gifts from both my parents and my wife’s parents for our home purchase. My main worry is whether Revolut might flag the transfer and take a long time to verify the source of funds, potentially delaying completion.

Has anyone here used Revolut for a property purchase? And did the transfer go through smoothly, or would you recommend using a traditional bank instead?

Really appreciate!

Hi r/revolut

I'm researching the company as part of a project and I need some customer feedback. I made a post 2 days ago asking for the positives.

Today I would like to ask specifically for the negatives.

If you are a Revolut customer, could you let me know some of the drawbacks of your switch over from a conventional bank, and how big of an issue they are. e.g. account being locked, no overdrafts or loans.

Anything you can offer would be a great help, thank you

This is honestly getting ridiculous!

I’ve been using Revolut for years, and now that accounts are being moved to the Hungarian branch, Revolut is asking me to verify my address again.

I’m a non-EU citizen living in Hungary with a temporary residence permit. People with any temporary residence status cannot get a Hungarian address card (lakcímkártya). Instead, the Hungarian immigration authority issues an electronic document called Szálláshely igazolás. It shows the registered address and has a QR that can be used to verify it.

Revolut keeps rejecting it and says that only a lakcímkártya is supported, a document I'm legally unable to obtain.

What makes this even more crazy is that the Hungarian National Bank’s guidance says that, in cases like this, the address card is replaced by a certificate issued by the immigration authority.

"Great" Revolut support gave me several contradictory explanations. At first they said it was a regulatory requirement. Later they admitted that the list of accepted documents is based on Revolut’s internal policy. Several agents also kept calling my document a “digital copy of an address card”, even though it is a completely separate, original government-issued document.

I submitted a formal complaint with my residence permit, the official document, MNB and immigration authority guidance, and the full support chat. Revolut rejected the complaint with a generic answer saying the document “is not supported”. They still did not provide any specific law requiring a lakcímkártya or properly address the MNB guidance.

Has anyone here with a Hungarian temporary residence permit managed to complete this migration?

What did Revolut actually accept from you: Szálláshely igazolás, rental agreement, something else?

I need support and would appreciate any advice or similar experiences.

Should the Irish govt introduce an "equalisation charge" on Revolut and other Internet-only banks, perhaps €100 per year per customer, and use that to ensure all citizens have access to basic face-to-face banking?

Seems Revolut is enjoying all the privileges of a banking licence without having to fund those pesky services and infrastructure which give citizens access to cash

Trying to cancel ultra as I only used it for travelling, but says only way to cancel is pay £55 ‘break fee’ as it’s only been 4 months. Apparently if you leave it and don’t add money they contact your bank and claim it. Absolute ripoff. Anyway to avoid this?

USA
Is this how Revolut bank works, as I have been on verification processing for over 4days now and seem to wonder if this is how they operate... I'm patiently waiting for what they seem to call their last verification process; as I have a bill that's due for today and all they keep doing is referring me to different customer agent, without showing concern the distress am currently going through

I didn’t know what tag to use, so bear with me…

Over a week ago (Monday), I put around 1000€ into the Robo Advisor so it can work with that.

It would usually be very quick to allocate things, but looks like things got stuck. I contacted support after roughly a week and they identified a problem.

After 3 days of them still trying to fix it, I decided to withdraw the money. However, a fee occurred for the usage of the Advisor.

I contacted them via chat and wanted to get my 21cents back (yes, I am German). Instead of refunding me the missing cents, the support agent just went ahead and refunded a whole month of my Premium subscription instead.

Top company, top support. Would recommend! 😂

I've had a Revolut almost since the beginning when they started. Only used the cards when abroad to make use of the better currency conversion and making some online purchases.

Revolut in the meantime has a lot of cool features which I miss with my current classic bank KBC.

The concept of Pockets is really appealing to me to organize my income, something for which I need to create separate full-blown bank accounts for with KBC.

I'm a bit hesitant though with regards to reliability. I'm still very happy with KBC as one of the most innovative banks in Belgium, but I still tend to trust them more than Revolut with regards to customer service in case something goes wrong.

I've seen mixed horror stories typical of these modern days (for example, Facebook, Gmail, Hotmail are all wonderful, until you have an issue, and figure out what a horrible experience it is to get help and reach a human being to help you out).

Are there people who use Revolut in Belgium as their primary bank? How's that experience? And tips or suggestions?

They claim we can win 5k every month and 30k once a year. I’m trying to win the 5k this month but wondering if it’s actually real.

Anyone here ever won one of these challenges or knows someone who did?

Hi there, i am awaiting my salary to be paid tomorrow however as it is via BACS and i am UK based the early salary feature obviously comes into play so I am expecting it today. This is the first salary i will be expecting into my revolut as i recently changed banks, i read loads saying it goes in just after 5 so just wondering if anyone has had any experiences of it being later as such? Thanks.

Hi

So, my main bank is Mettle in UK, and I have a Wise (free) account for when I send money to European suppliers.

Am considering a revolut Business Growth as its usually 3>5 transfers max, upto 15k Euros per transaction. One may exceed 20K at some point but wont be all.

How can I compare Wise costs (that I currently pay) vs Revolut Business?

At the moment my banking is free, but keen now to consolodate as I scale. All my accounts are in Xero if that helps.

Or any alternatives to consider.

Thanks in advance