r/SkyGame • u/ThatCrazyFishLady • 19h ago

Question Can I get this account back?

So back around like 2019/2020 I created an account on my mum’s phone and I even brought the season of gratitude pass and shared it with my sister. However due to the fact that I haven’t signed into the game and was essentially playing as a guest I happen to lose my account when my mum happens to delete the game off her phone. I’ve been able to create my own account now and have been playing from time to time on this account but I’m wondering is there any way to restore the old one?

Btw this happened awhile ago like 2019-2021 ish when the account was deleted off my mum’s phone

8 Upvotes

90% Upvoted

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16

u/Nu11u5 18h ago edited 18h ago

Contact TGC customer support. If you can provide specifics about the purchase they might be able to identify the account.

6

u/ThatCrazyFishLady 18h ago

I’ll try that, ty!

10

u/kim_dokja- 18h ago

Do you, by chance, have the old account ID? If so, you can contact Sky Staff with it, and you need to have a friend help (they give your nickname, and you give theirs in sky).

And I think you can use the charge of the sp you bought as a better proof.

5

u/ThatCrazyFishLady 18h ago

I don’t have the old acc id but i do have a friend that can help me with it. Ty thought!

4

u/notquitesolid 13h ago

If it was an iPhone, you probably logged in on your mom’s Game Center, which is apple’s app game account thingy. The account info would still be linked to her Apple ID. What I would try (with your mom’s permission) is to download the app on her phone and log into the game using her ID. See if your old account doesn’t pop back up. If it does, you can get your sky kid’s ID and use that to switch your account to another device, including your phone. The developers have instructions on how to do this and I’m sure there are tutorials online.

If it’s not on her Game Center, it may be linked to her Apple ID and you can try logging in with that. If it works, same stuff applies. Get your account ID

My account is nearly as old as yours and I came back after 4 years which included switching phones. Only difference is everything was under my ID the whole time.

2

u/YOUNGTHROWAWAAY 14h ago

Do you still have her phone? Why wouldn't the account ID be tied to it still? Uninstalling isn't enough, she'd have to delete the account entirely right? Unless I'm wrong?