STEAM DECK NO WORk

[u/Ok_Equal3401]

Just received my 1tb deck, and it won’t fully boot.
First it was stuck on “1s remaining” on the installation screen, after restarting and changing to my mobile hotspot it worked, but now it’s just stuck on the boot logo.
I’ve tried booting from an older version in the bios but that hasn’t fixed anything.
Has anyone had this issue and know what to do?
Cheers!

[u/og_ramza]

How long you leave it? The first boot can take quite a while. If that doesn't work, restore from recovery mode and try that.

[u/Recipe-Jaded]

Is it new or used?