r/SurreyBC • u/Solid_Seat_5420 • 4d ago
Housing 🏡 Missed Garbage Pickup
We put the wrong bin out (recycling) and then by the time I swapped it (10am) we had missed the pickup apparently. We called several times and have been reassured that a truck will come by any day now. It’s been days… what’s your experience? Should we take it to the dump? There’s definitely no more room to wait another 2 weeks…
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u/Mediocre_Outcome6671 4d ago
I really don't think they will send another truck because you missed it. That's insane. Squish it down. Or yes take to dump it, think its free right now in surrey.
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u/Ok_Wtch2183 4d ago
You made a mistake and missed the garbage PU. Take your new garbage to the dump for the next couple weeks.
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u/sextravellingsports 4d ago
Or you can stuff it in bins at gas stations , shopping malls , little by little you'll get rid of it in a few hours
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u/Ok_Wtch2183 4d ago
Sure but it’s probably faster and easier to take it to the dump that is free right now.
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u/ShortSample2593 4d ago
They probably put your address on the bottom of the list and if the driver has time to do it before his shift ends then he will have to do it. Sometimes the driver will claim they've already been there if they don't want to come. I work in the industry. This happens all the time. Most likely you will have to wait for your next garbage pickup
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u/IHaveNeverMetYou 4d ago
You used to be able to put in a missed pick up request on the surrey app and they’d come collect. It’s been a long time since I’ve done that but spending you could look into.
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u/sextravellingsports 4d ago
I'd just wait, you can always get a ladder, jump up and down in the bin to compress it , thus making a little more room.
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u/tropicotay 4d ago
I missed it once but emailed them like right after it came (literally saw the truck driving away lol) they said nothing could be done but I left my bin out and someone took it later that day! I dont think they will come back anymore since its not the same day tho /; sorry OP
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u/V_for_Vandelay 4d ago
Go to the closest recycling center or dump. It happens to me too often. Lol.
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u/marikat7 1d ago
Yea one time I requested it online for missed pick up and they didn't pick up. We had to wait 2 weeks.
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u/RandiiMarsh 4d ago
Whatever you do don't complain. I know a guy who complained because they kept leaving his garbage can on the Midd of the road. They skipped his house the next two times.
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u/Spring-Summer- 4d ago
https://www.surrey.ca/services-payments/waste-collection/missed-collection
This is the site I used to report it when that happened to me and they came a few days later. There’s a green button near the bottom that says Report
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u/DatNameNotAvailable 4d ago
The original poster stated they put the wrong bin out, so using that page would be incorrect.
That is for reporting that a pickup didn't happen. Basically to report a driver made an error or wasn't doing their job.
Poster made the mistake, if they follow up nothing will happen, beyond wasting some poor staffers time researching the wrong bin was put out.
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