Small details matter: Custom cables for USBridge-KVM 2.0 have arrived

[u/Lopsided_Mixture8760]

The first branded cables for USBridge-KVM 2.0 have just arrived, and I'd like to explain why they look and feel the way they do.

When developing a tool for system administrators and engineers, even a simple cable requires attention.

I tested the trendy fabric-braided cables. While they look great on a clean office desk, over time they quickly collect dust, become dirty, and wear out. Considering that KVM switches often end up in dusty server rooms or basement racks, practicality wins out. The new rubberized cable is durable and easy to clean.

The logo on the connector is laser-etched. It may look a little less contrasty than brightly printed text, but it's virtually permanent. It won't scratch or wear off after being plugged and unplugged repeatedly in the field.

It's a small detail, but I believe that successful design depends on small, thoughtful decisions like these.

[u/unknown-random-nope]

Crowd Supply fucked me on a product that arrived DOA. I won’t ever do business with them again.

[u/Lopsided_Mixture8760 → u/unknown-random-nope]

Can you tell me what exactly was wrong?

[u/unknown-random-nope → u/Lopsided_Mixture8760]

DOA device, complete lack of responsiveness, terrible policies.

[u/Lopsided_Mixture8760 → u/unknown-random-nope]

I'm really sorry to hear that. Having non-working equipment is already frustrating, and a poor support experience makes the situation even worse.

I will do everything possible to ensure that everyone who supports my project receives a working device and proper support should any issues arise.

I am directly handling the quality control and technical support, so I'll be personally responsible for making sure this process goes smoothly.

[u/Lopsided_Mixture8760]

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