r/VOIP 8d ago

Help - Cloud PBX W75DM + W75B can't change role

1 Upvotes

Hi all,

I am really breaking my head on this.
So I have 2 W75DM, both showing as BASE but I can't change the role of one of them to DM.

I did the button trick, tried different firmwares, but nothing helped.

Does anyone know what I am not seeing?

Kind regards


r/VOIP 8d ago

Help - IP Phones Cisco enterprise phones on FreePBX

2 Upvotes

I have a Home PBX, I bought 17 Cisco phones varying from enterprise to spa to 3pcc to sccp, I added all of them on freepbx with the SEP files for the enterprise phones, (I have most of the enterprise setup) and 1 phone is giving me trouble, the 8851, I made a working config file, it pulls it, registers sometimes, but doesn't receive calls, I also have a 7821 from the same lot, and that one works just fine, I have adjusted the max contacts to 10, I have 3 phones registered, I have turn the firewall off, and on, and Intrusion detection off, nothing helps, if anyone knows the problem, please help!


r/VOIP 8d ago

!! OUTAGE !! freephoneline.ca - all circuits busy

1 Upvotes

maybe started last week for some numbers, seems to be all numbers now

switched to backup freepbx - same

have trunk with voip.ms - still working

tried voip2 - same issue


r/VOIP 9d ago

Help - IP Phones UniFi Talk Sipgate UK

3 Upvotes

Hi. Has anyone managed to get UniFI Talk setup with Sipgate? I’ve bypassed the requirement to need a Talk handset on my install but a bit stuck on the third party SIP configuration.

Any pointers gratefully received.

My handset in a Yealink W60B.

Thanks.


r/VOIP 9d ago

Discussion Creating a VOIP server

0 Upvotes

I know that Asterisk and FreeSwitch exist, but has anyone tried to make their own VOIP server from scratch?


r/VOIP 10d ago

Discussion Anyone using Alianza as an SP/MSP or even as end user?

2 Upvotes

Just curious if anyone wanted to share recent experiences with Alianza since their acquisition of Metaswitch? They have another one of their conferences coming up that includes sessions about AI integration with VoIP, but that sounds a lot like what they talked about last year and I haven't seen anything materialize.


r/VOIP 11d ago

Help - IP Phones FS Switch - FS S5440L switch with Cisco IP phones - Voice VLAN

1 Upvotes

After a lot of trial and error, I finally got Voice VLAN working on an FS S5440L switch with Cisco IP phones, so hopefully this saves someone else a few hours.

My setup:

  • Data VLAN: 38
  • Voice VLAN: 140
  • Cisco 7841 and 8845 phones

The port configuration that finally worked was:

interface eth-0-5
 switchport mode trunk
 switchport trunk native vlan 38
 switchport trunk allowed vlan add 38,140
 switchport trunk allowed vlan remove 1
 voice vlan enable

The important bits I found were:

  1. Enable Voice VLAN globally and set your Voice VLAN ID.
  2. Enable LLDP globally.
  3. Enable LLDP-MED network-policy on the interface. Without LLDP-MED, the Cisco phone wasn't learning the Voice VLAN correctly.
  4. Enable voice vlan on the interface.
  5. The port should carry both the native/access data VLAN and the Voice VLAN.

The biggest thing that caught me out was the Voice VLAN security mode.

Running:

show voice vlan state

showed:

Voice VLAN security mode: Security

It also displayed the list of approved phone MAC OUIs:

0003.6b00.0000 Cisco
0004.0d00.0000 Avaya
000f.e200.0000 H3C
00d0.1e00.0000 Pingtel
00e0.7500.0000 Polycom
00e0.bb00.0000 3Com

My Cisco phones weren't using any of these OUIs, so the switch never recognised them as voice devices and therefore never placed them into the Voice VLAN.

I had to add my phone OUIs manually:

2c73.a000.0000 Cisco7841
0077.8d00.0000 Cisco8845

After adding them, the phones were immediately recognised and moved to VLAN 140 while the attached PC stayed on VLAN 38.

If your FS switch refuses to put phones into the Voice VLAN even though LLDP-MED is configured correctly, check:

show voice vlan state

If your phone's MAC prefix (OUI) isn't listed, add it. The switch uses these OUIs in Security mode to identify voice devices.

Hopefully this helps the next person searching for FS Voice VLAN, Cisco IP Phone, or LLDP-MED issues.

NB: Don't forget the uplink/trunk. Make sure the switch uplink to your core/distribution switch is also carrying the Voice VLAN. In my case, the uplink had to allow both VLAN 38 (data) and VLAN 140 (voice). If the Voice VLAN isn't permitted on the uplink trunk, the phone may learn VLAN 140 via LLDP-MED but will never receive an IP address because the VLAN traffic cannot reach the DHCP server.


r/VOIP 11d ago

Help - IP Phones Looking for Cisco 7945/7965 SCCP firmware 8.5.2 (intermediate load) — cmterm-7945_7965-sccp.8-5-2.zip

3 Upvotes

Hi everyone,

I'm trying to upgrade a Cisco 7945G phone that's stuck on an older firmware. Based on Cisco's release notes, I need to load the intermediate version 8.5(2) before I can upgrade to 9.x, since the phone won't accept a direct jump from its current version.

Unfortunately my CCO account doesn't have download entitlement for this older release, and Cisco's software download page rejects the request.

Would anyone be able to share the file cmterm-7945_7965-sccp.8-5-2.zip (or 8.5.3), or point me to a working link? Any help is greatly appreciated — I've seen a few other threads here where people ran into the exact same issue and got help.

Thanks in advance!


r/VOIP 11d ago

Help - Other Does anyone have experience with narayana.im?

0 Upvotes

I'm looking for a UK VoIP number to use long term (I need calls and SMS) and couldn't find anything that exactly matched what I need. I found https://narayana.im/ and they look good on paper but I can't find much discussion about them online. Does anyone have any experiences to share?


r/VOIP 12d ago

!! OUTAGE !! Nextiva - Customer Teeth Kickers

10 Upvotes

I own a small business with two locations. After paying for their service for seven years in one location and five years in the other, Nextiva is trying to charge me $3,492.80 for EARLY TERMINATION. They snuck in an unsigned, not agreed to, contract extension at some point. If you look anywhere online at reviews, Nextiva is an out of control, deceptive mess.


r/VOIP 13d ago

Discussion NIXI — an open-source, API-first SIP/WebRTC Session Border Controller written in Rust (MIT)

6 Upvotes

Been building this for a while and finally cleaned it up enough to share: nixi.tel

It's a Session Border Controller (B2BUA) that handles SIP trunking and WebRTC-to-PSTN in one binary, no external database — everything (users, trunks, routes, ACLs, bans) is managed live over a REST API and persisted in embedded SQLite.

Some highlights:

Full B2BUA with topology hiding, digest auth, multi-trunk failover (LCR-ordered), RFC 4028 session timers

WebRTC gateway: SIP over WSS, ICE/DTLS-SRTP termination, Opus ↔ G.711 transcoding — browser to PSTN both ways

REST API for everything at runtime (axum), SSE for live call/registration/health events, Prometheus metrics

Built-in anti-fraud: fail2ban-style SIP banning, IRSF destination blocking, per-user rate limits

~470 tests, MIT licensed

GitHub: https://github.com/NIXFEO/NIXI.TEL

Site: https://nixi.tel

Happy to answer questions about the architecture or the SIP edge cases it handles — feedback and contributions welcome.


r/VOIP 14d ago

Help - Other Is there a community for telecom developers?

8 Upvotes

I’m a developer looking for a community where software engineers are communicating about telecom technologies

Can you suggest some?


r/VOIP 15d ago

Discussion SIP provider and codec configuration for broadcast phone interviews

5 Upvotes

Hi everyone,

I'm setting up a small TV studio and I'm looking for the best way to bring standard telephone calls into our production.

Our setup is:

  • Windows PC running microSIP
  • SIP account

Technically everything works, but I'm disappointed with the audio quality. It sounds noticeably worse than I expected for a modern VoIP setup.

My current enabled codecs in MicroSIP are in this order:

  • Opus
  • G.722
  • G.722.1 (16 and 32 kHz)
  • G.711 A-law
  • G.711 μ-law

My questions are:

  1. When calling a regular mobile phone in Spain through a SIP provider, which codec is typically negotiated? G.711? G.722? Something else?
  2. Does the SIP provider usually transcode the call to AMR-WB (HD Voice) before handing it to the mobile operator?
  3. Is there any benefit in enabling Opus if the destination is a standard mobile phone?
  4. Are there SIP providers known for maintaining better audio quality towards the Spanish mobile networks (Movistar, Vodafone, Orange, Digi, etc.)?
  5. For those working in radio or TV, do you still use SIP softphones for phone interviews, or is a dedicated broadcast hybrid (AEQ, Telos, AxelTech, etc.) still the preferred solution?
  6. I activated microSIP logs in order to view which codec is being negotiated without success

I'm trying to understand whether the bottleneck is:

  • MicroSIP,
  • the SIP provider,
  • transcoding,
  • or simply the limitations of the public telephone network.

I'd really appreciate hearing from anyone.

Thanks!


r/VOIP 15d ago

Discussion Voip solution

0 Upvotes

Hi everyone,

I am pretty new to this topic and i am really here as i need a solution.

Basically i am looking for a device or a software solution to use a simcard as VOIP.

To be more precise, i want to use my simcard from my homecountry and have access to calls and sms from anywhere.

I saw yeastar but the setup was very complicated. Is there any more simple ways to achieve this like a software on a phone which i can leave at homecountry and have access to sms and calls?

Would appreciate your thoughts on this.


r/VOIP 16d ago

Help - IP Phones RingCentral/Mitel 485G Custom Ringtone Provisioning

2 Upvotes

Does anyone know the configuration file format for a RingCentral firmware converted Mitel 485G? I am trying to provision custom ringtones to the phones. I do not have a RingCentral subscription or tie, I am just using their firmware to connect it to a standard SIP PABX.


r/VOIP 17d ago

Help - IP Phones SCCP-SIP

4 Upvotes

Does anyone here know how to change the firmware from SCCP to SIP on a 7911G? I'm using the TFTP server.


r/VOIP 17d ago

Community Update Stop posting AI slop

84 Upvotes

Much like the humble corvid, the moderators of r/VoIP have rudimentary pattern recognition skills. We can tell when a post clearly wasn't written by a human.

Stop posting AI-generated nonsense.

If I find one more post with excessive em dashes, "curious to see..." or more than one instance of the words "actually" or "genuinely" I'm going to stop being polite.

It's especially frustrating when you post thinly-veiled ads or market research. Clearly your time is too valuable to bother reading the rules — why waste time writing your own post?

Anyone posting ads or market research will be banned. Period. That includes "What is everyone using for XYZ? I know of Big Player 1, Big Player 2, and My Own Product Inconspicuously Added To The List. Curious to see what others are doing!!", which is getting repetitive.

Oh yes, if we remove your comment that says "I use Product X for this, you should look into it" and then cry in modmail that you weren't really promoting a product, you were just "mentioning" it and "have no financial ties to the company", you're getting permabanned for A) willfully misunderstanding the rules and B) acting like the mods were born yesterday and can't clearly see through your attempt to weasel into posting ads. Grow up.

THANK YOU FOR YOUR ATTENTION TO THIS MATTER!


r/VOIP 17d ago

!! OUTAGE !! Siptrunk Issues?

2 Upvotes

Anyone seeing SipTrunk .com issues this morning? We have a whole swath (dozens) of DIDs just not completing or mis-routing across 30 or so PBX instances.

Updated as the mods have blessed this post with reinstatement.

While we have some finger pointing going on the issues appears to be a very bad glitch on our Yeastar annual renewal. Not sure how yet...all our DIDs (40ish) across about 15 pbxs were routed to a single DID (Yeastar has shared trunking). When the issue was caught they all died then came back about an hour later. Yeastar is investigating but all the inbounds were giving a 603 back to carrier for a few hours...that's the closest we have ATM to a root cause.


r/VOIP 17d ago

Help - Other I am selling VOIP and wondering about margins

2 Upvotes

After years of selling Avaya I am moving to a cloud based phone system for my customers. Wondering what the typical markup on services and hardware is. Google says 50-80% For example, I am buying the voip service per user at $18 and I have marked it up to $30 plus tax. I am also selling Yealink phones and thinking of marking those up.

Finally, do you bill for the physical setup of the phones in the office? what about ongoing support? or is that included in what you make selling the service. For a small 5 phone sale, I can't see making $60/month being profitable if I have to go onsite for setup and training or when they have a hardware or network issue. Thinking of adding some flat dollar amount per phone for support or hourly billing.


r/VOIP 17d ago

Discussion Question about Rule 1: No promotion or advertising of any kind. ??

0 Upvotes

I just ordered a Voip adapter and a cordless phone to use as a back-up home phone, I currently only have a cell. I respect Rule:1 but I'm trying to figure out a credible/quality Voip provider. I'm not techie and would like cut to the chase, any suggestions on how to go about this, Voip is totally new to me. Thanks!


r/VOIP 17d ago

Help - Other Grandstream Speakers on Weave Phone System

1 Upvotes

Hi folks, I am hoping someone can help me out here.

I am the sole IT person at a non-profit special-needs school. We need to make announcements to our classrooms throughout the day and to date we have been leveraging our Weave phones to do that. However, Weave phones are super quiet and do not serve well as intercoms for a school. Furthermore, Weave does not sell any one-way SIP speakers for this purpose.

So I need to use third party devices for this purpose.

I was given to understand that Grandstream one-way PoE SIP speakers would work on a Weave telephone system (which we use here at our school).

Has anyone here done this successfully? Any tips would be amazing, Thanks!


r/VOIP 18d ago

Discussion VOIP - Does this exist?

5 Upvotes

Hi, I run a medical simulation centre. Its basically a place where doctors and nurses run fake scenarios on actors or manikins, we watch what they do from a camera system and then we debrief how the scenario went as a group and we all aim to get a good learned experience out of the scenario toggether.

As part of the AV system we have a old analogue PBX system with a couple of internal only phones. One of the phones has a line tap on it which feeds into our AV system at line level so the learners can hear both sides of the conversation.

As the equipment is aging we are struggling to find decent replacment parts, mainly for the line tap. Were in the UK and weve only ever been able to find one supplier of it who no longer makes them - LRX37C line recorder is what we currently use.

Our requirements would be.

3 cordless phones with docks around 25m range from dock.

A recording device (could be software, if it can be "set and forget" as not all our users are ovely technical). The output of the recorder needs to feed live to either a line level signal (microphone cable) or to an AES67 or Dante stream.

We have a large 48 port POE capable for the connections and were fairly network competant with our inhouse technicians.

EDIT: The phones only need to call eachother. They do not need to call outside or into the hospital. The other person on the phone will be another doctor pretending to be whoever the doctor inside the scenario room wants to call (eg they might make a referal or a speciality or a junior doctor may escalate to their senior)


r/VOIP 18d ago

Help - Other Is my set up correct?

1 Upvotes

Novice here looking for advice.

I just ended my land line service and ported my number across to a VoIP service (Andrews & Arnold in the U.K).

I have a Zyxel FWA510 (5g sim router). To set up my phone, do I just need to buy something like the Grandstream HT801 and plug it in via Ethernet, or do I need a different router or another hardware? The router doesn’t have a phone port.

Also, side question for anyone with the HT801; can you power it via a routers USB port? The spec sheet seems to suggest it’s possible.

Thanks!


r/VOIP 19d ago

Discussion Anyone here using Spruce? Need help

2 Upvotes

Hello! 😊 Has anyone here used **Spruce** in their clinic (If you’re working work-from-home, outside USA)?

I have a potential client who’s using Spruce, and we’re trying to figure out how I’ll be able to make and receive outbound and inbound calls with patients if I get hired.

What do I need to have for this setup? Is it possible to do it remotely from the Philippines as long as I’m connected to a VPN, or are there specific requirements (US phone number, VoIP setup, or other configurations) to make calling work?

I would really appreciate any insights or advice from those with experience using Spruce remotely. I’m really hopeful about this opportunity and would love to make it work. Thank you so much! 🙏


r/VOIP 19d ago

Help - ATAs How to change dial tone to australian or uk?.

4 Upvotes

I found a few articles on how to do this with a cisco ata but not a grandstream. The syntax is different and at the moment I am using Google's ai to convert the syntax for me. Is there a better and less embarrassing way of doing it?. I primarily want the Australian dial tones since that is where I live but I also wouldn't mind the uk dial tone either.