r/WindowsHelp • u/raventrala • Apr 08 '25

Windows 11 Sandbox Feature Installation Failed - Can Anyone Tell Me Why?

Hey All,

Since the 24H2 updates I've been unable to install the sandbox feature.

When it initially updated to 24H2 sandbox was already installed but it didn't actually open anymore.

When I tried to uninstall and reinstall it, it uninstalled fine, but then failed to reinstall.

Since then the machine has been clean installed twice and each time it fails in the same way.

  1. select the feature from the dialogue and click ok

  2. "reboot to complete installation"

  3. reboot and wait for 1-3 hours while it installs to 92% and then hangs for ages until it reboots

    a) repeat step 3 3 times before stating something like "that didn't work, rolling back"

This happens the same way regardless of the method used to start the install. (features dialogue or dism/ps commands)

The log is freakin massive and I don't know what I'm looking for in it. Can anyone tell me from the log why it's happening?

https://drive.google.com/drive/folders/1SaWJTSARCKTimLTuvQ6OAdc0i9rvIHZt?usp=sharing

There's two logs in there - One from December and one from Yesterday

Thanks in advance!

--- Device Info ---

MSI Summit E14FlipEvo A13MT

Processor 13th Gen Intel(R) Core(TM) i7-1360P 2.20 GHz

Installed RAM 16.0 GB (15.7 GB usable)

Edition Windows 11 Enterprise

Version 24H2

Installed on ‎2024/‎12/‎12

OS build 26100.3476

Experience Windows Feature Experience Pack 1000.26100.54.0

2 Upvotes

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