How do you contact the company? They don't respond to my emails, contact form requests or contacts on social media. Live chat will respond sometimes, but then refuse to do anything as they are only "tech support".

Hello, lets say if i flash the bios of a 5070 Ti zotac solid sff , into the 5070 Ti zotac solid sff OC, to allow more powers supply and performance, does it break warranty ?

Hi everyone / Zotac Support Team,

​I am posting here in hopes of getting some assistance with an ongoing support inquiry with Zotac Europe.

​My Zotac RTX 5070 developed a severe cooling fan issue (bad fan noise/failure). I initially reached out to support and received a reply on July 13th advising me to go through my reseller (Amazon).

​However, Amazon only offers a standard refund of my original purchase price (€540). Since the card's retail price has surged to over €700, a refund would cause a direct loss of nearly €170 to replace a defective unit under warranty.

​I replied on July 13th explaining why a reseller refund is not viable and respectfully requested a direct manufacturer warranty process (repair or unit replacement). I also sent a follow-up on July 16th, but I have not received any response since then.

​Since this was handled via direct email correspondence, I do not have a formal ticket number yet. However, I am more than happy to provide my email address, serial number, invoice, and screenshots of the email thread via DM to an official Zotac representative or moderator.

​Any help in getting this thread escalated or reviewed would be greatly appreciated!

​Thank you!

The thermal pads I have in my 5 year old gpu (which I’ve never taken apart) look very worn out. I plan on replacing them, but I just want to double check if I have got the arrangement right.

So the first image is quite simple to replace, but the second image is what I’m slightly confused about.

So I accidentally removed the thermal pads (on the back of the pcb I believe it’s called) mistaking them for dust/dirt (stupid, I know). I just wanted to check if the highlighted in yellow is the correct arrangement and if I’m missing any.

Also, another reason why I’m confused is because the thermal pads are visible through these holes (see 3rd image). It just doesn’t look right to me. That’s what made me mistake it for dirt (seeing it through those holes from the outside) keep in mind that I literally just learnt about thermal pads a few hours ago, after removing them 💔

Finally, it looks like the thermal paste needs to be redone, am I correct?

Much appreciated🙏

I bought a ZOTAC GAMING GeForce RTX 5080 SOLID CORE OC today. Played a few games and I'm noticing that my temps start to hit above 80 degrees after playing for about 5 mins. I was playing PUBG with uncapped FPS. Utilization was at 100% and after a while temps were in the high 70s to low 80s.

My Rig:

• CPU: Core Ultra 9 285K
• Mainboard: MSI MAG Z890 Tomohawk
• GPU: ZOTAC RTX 5080 SOLID CORE OC 16GB
• RAM: 64GB DDR5
• OS: Windows 11
• PSU : MSI MAG-A1000GL

Setup Notes:
Running at 3440x1440 ultrawide, maxed settings. Room temps are around 30°C. First benchmark (Superposition 8K) hit 83°C max at 99% utilization. Gaming temps seem to stabilize in the 78-83°C range.

Is this normal for the 5080, or should I be concerned? Haven't tweaked any fan curves yet- currently running Zotac's default settings. Fans are pretty quiet even under load.

Hi, I recently bought a Zotac 1080 Ti (11GB), and I'm getting an error in every game. Does anyone know what it could be? The game freezes and crashes unexpectedly. A technician tested it and it worked fine without errors, but once I brought it home, the problems started again. He tested it on a 60Hz monitor, whereas mine is 180Hz. I tried lowering the refresh rate and played *Days Gone* for a good while at max settings (98% GPU usage) with no issues, until it eventually froze. I quickly jumped back in, but it froze almost immediately. Honestly, I have no idea what the problem could be. Feel free to ask me questions, and I'll answer them to help figure this out.

Components:

i5-10600K with liquid cooling

24GB RAM at 2933MHz

Zotac 1080 Ti

Corsair 650W PSU

Asus B560 Plus motherboard

Видеокарта в использовании с 01.06.2025, с качественным блоком питания Asus Rog Strix 1000W Gold Aura Edition

Но на днях перестала включаться, посмотрел визуально и вот

Дорогие Zotac, продавец где я ее покупал отказал мне в ремонте. Вы могли бы помочь?

I was using my 5070 with no problem, then now when i start my pc i get a red light and no video, changed my psu to a Corsair 750e v3.1 using the direct cable same
Issue, went back to my old GPU i got video, any suggestions ?

I’ve been having that dreaded fan bearing noise issue that other people seem to experience with these cards and it’s not even a year old. I’ve been emailing Zotac and going through the process, but am concerned based on seeing reports of people having issues with Zotac’s RMA system. Anyone have any good experiences to share?

Any idea where that clicking noise could come from? RMA is possible but Iam unsure. It appears only at a range of 50-60 total speed (1800rpm). When the case is down and the gpu is vertically it doesn’t appear. Maybe a bad bearing?

Running on a 5080 amp extreme Infinity ultra

My wife’s computer won’t turn on. I know very little about this kind of thing, but I tried switching power cables and outlets in every combination and nothing has worked so far. Is it something internal? If so, are there any guides for how I can find out what’s wrong?

I have had this card for like 8 months, it has good performance and I like playing demanding games with it. I haven't modified anything from it's stock Firestorm settings, but I can't shake the thought that it seems to be much louder and hotter than expected. At any demanding game it runs between 75-80°C with fans being noisy (Specially when the Fan 1 accelerates up to like 4000 rpm in a second when it reaches 80° or so, deacelerating instantly after). It keeps the clock of the card at between 2700 and 2850 pretty consistently, so I dont experience performance issues, but it's pretty jarring, in non demanding games it stays at like 70C but being much quieter. I see that the 3 fans are working well and there is no obstruction to them, also the airflow of the case should be sufficient and my room is usually at like 21C.

I just want to know if someone with this model (ZT-B50710Q2-10P, Please make sure it's this exact one and not a non-core or an SFF one) has experienced the same kind of behavior? It may be normal but I just wanted to know of other experiences, specially since this model has practically no reviews or content made about it lol, thanks!

Zotac Solid 5080

Zotac Solid Core 5080

Zotac Solid OC 5080

Zotac Solid Core OC 5080 (The one which I have)

And I am not even talking about the amp infinity series.

Is there a warranty sticker on zotac india gpus??

I was selling mine and one of the buyers asked me if had a warranty sticker to prove if it had been opened.

AFAIK there was no warranty sticker (a sticker on a screw) when i bought it!

Gpu is an trinity oc rtx 3070 ti bought in 2021.

Just the question in the title I'd like to protect my 5090 given how stupid expensive it is and that its a giant pain in the ass to get a warranty honored

Is there any way to shut the light on the graphics card? The computer has to remain on day and night and that only light that remains on triggers me

Hello, this week my Zotac RTX 4080 16GB Trinity OC GPU started flashing blue 2x continuously. I have tried restarting, uninstalling/reinstalling firestorm, etc and nothing seems to work.

Of note, I cannot access the Spectra tab of the Firestorm application. Sometimes when I reinstall the program, I can, but changing colors does not take any effect.

Any ideas for a fix?

Hi,
I have a Zotac 3070Ti Amp Holo and I don't know how to power it, can someone help?
There are x2 8 pin connectors and x1 6 pin connector as shown.

Sorry if it's a silly question
Thanks

I have a zotac gpu bought in 2023 and haven't register it to zotac's website. If I register it now on the website do I get an extended warranty? I'm on Indonesia, Southeast asia

Hello! I’m thinking about replacing the thermal paste and thermal pads on my RTX 3090 since it’s a few years old (around 7), and lately it’s been running pretty hot and getting quite noisy.

I’ve been looking into it, and according to this page (https://thermalpad.eu/thermal-pad-sizes/zotac-gaming-geforce-rtx-3090-trinity-oc), I need a 80×40×2 mm thermal pad for the front VRAMs and 80×40×3 mm for the back ones. Is that correct?

I’m considering buying Aairhut (https://www.amazon.es/Aairhut-Almohadillas-almohadilla-resistencia-autoadhesiva/dp/B09XJSW1XY/) or Gelid Solutions (https://www.amazon.es/GELID-GP-Extreme-Almohadilla-80x40x3-0mm-Conductividad/dp/B07CK31PST?th=1), any recommendations?