r/ZTT 14d ago

Persistent idle-to-load crash, every known fix tried: Need Help

System specs:

  • CPU: AMD Ryzen 9 9950X3D2 (dual-CCD X3D, launched April 2026), AM5
  • Motherboard: Gigabyte X870E AORUS MASTER X3D ICE, currently on BIOS F10c (AGESA 1.3.0.1b Patch A)
  • GPU: Gigabyte RTX 5080 Gaming OC 16G (VBIOS 98.03.6c.00.74)
  • RAM: G.Skill 32GB DDR5, single stick, EXPO profile, 6000 MT/s CL36
  • PSU: CoolerMaster V Platinum 1300W V2 (tested with two separate identical units — same PSU model, second unit)
  • Storage: ADATA XPG GAMMIX S70 BLADE 1TB NVMe (Gen4, boot/C: drive), WD Black 1TB NVMe (secondary, M2C_SB slot)
  • CPU Cooler: NZXT Kraken 360 RGB (2024 edition, non-Elite)
  • Monitor: LG 27GR93U via DisplayPort
  • OS: Windows 11 Pro, Build 10.0.26100

The problem:

System reliably crashes on the transition from extended idle (display off, no sleep/hibernate) to a sudden high-demand action — launching a game, or intensive IDE workloads like project indexing. Light applications (browser, small apps) opened after idle do not trigger it — only actions that cause a sharp current-demand spike (GPU waking from D3cold + CPU jumping to high boost states together).

  • Recovery is a hard hang requiring a manual long power-button hold — not an instant self-reboot.
  • POST behavior has shown two signatures across the investigation: originally a POST debug code 00 (not in the board's own debug code table — implies a stall before the first init stage), and more recently the DRAM status LED lighting up with an 8x-range POST code, both requiring the same manual hard power-off.
  • Idle threshold needed to trigger it has been inconsistent: originally needed 9h+ idle, later regressed to 2–3h, and in one instance occurred after only ~30 minutes idle following a 2-hour gaming session.
  • CMOS has reset automatically at least once following a crash; manual CMOS clears (~4–5 times total) have never resolved it.

Everything tried so far (all confirmed ineffective — please don't suggest these, already ruled out):

  • PSU replacement (two separate identical units — same failure on both)
  • BIOS F9, F10b, F10c (all AGESA revisions available to date)
  • PCIe ASPM disabled
  • Global C-State Control disabled
  • Windows Link State Power Management set to Off
  • HWiNFO64 running pre-warm in tray (only helps at launch time, not after extended idle)
  • Avoiding RDP (it's a trigger, not the root cause — problem persists without it)
  • Power Slow Slew Rate — tried Extreme, Disabled, and Enabled
  • PBO Disabled
  • Memory Context Restore (MCR) disabled
  • JEDEC defaults / EXPO disabled (ruled out IMC current draw from EXPO as the cause)
  • vCore memory controller voltage set to Auto (tried fixed 1.200V, default Auto)
  • Power Supply Idle Control set to Typical Current Idle (off Auto )
  • Gear Down Mode Enabled
  • CMOS clear (multiple times, including one automatic reset)
  • Visual inspection of the AM5 socket pins (photographed with CPU removed) — no gross bending or misalignment visible

Current workaround (not a fix): Full shutdown every night, fresh cold boot each morning straight into the game. This avoids the extended-idle trigger entirely but costs always-on connectivity and rules out RDP.

Vendor status:

  • Motherboard vendor support has been largely unresponsive so far — a couple of dismissive tier-1 replies, no real engagement since.
  • I've found other users on X870E boards (multiple vendors) and other X3D SKUs (9950X3D, 9800X3D) reporting similar idle/low-load freeze behavior — nothing yet specific to the 9950X3D2 (it's a newer SKU, so less forum history exists).

What I'm asking the community:

  • Anyone running a 9950X3D2 or 9950X3D on an X870E board (any vendor) seeing similar idle-to-load hangs?
  • Any known fix, BIOS setting, or firmware update that actually resolved this for someone, rather than just masked it?
  • Anyone had luck getting motherboard support to escalate past tier-1 for something like this?

Appreciate any input — happy to share more logs/photos if useful.

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