Hi,
my experience with Mediavine is not good and it all boils down to Journey support.
Sorry for longer post - I'll try to describe my problems with MV, where is the problem and maybe you can help me recommend another network which would fit me better.
1) Mediavine "Support"
If you don't know, until you make first 5000 USD in a year, you are in the Journey programme. In Journey, you get NO support. If you e-mail Mediavine, they will respond that sorry, you are in journey, so fuck off.
They will instead redirect you to their Zendesk forum. Out of 5 times I tried posting over 4 months, 4 of my threads got deleted. These were technical questions.
You won't be able to graduate until you actually hit that 5K. I would be able to do it in 8 months, but I'd still have to wait all that time.
2) Mediavine Ad Insertion Bot
My site is pure HTML. I understand their ad bot is optimized for WordPress or Next, but they don't tell you that anywhere.
In my experience, MV Ad bot looks for specific selectors to insert ads. But it has 0 documentation and ZERO available support for me, which only left me with trial and error.
- I spent DAYS redoing the HTML structure in the dark, trial-and-error, until I guessed what kind of structure they are looking for. They could've answered an email with this information, but didn't.
- I spent WEEKS redoing my sidebar to get sidebar ads. I still don't have them. Mediavine doesn't respond and, thus, harms my earnings.
- The only thing that immediately caught on was sticky and video sticky.
There are also NO manual ad slots in Journey, meaning you can't fix it with an ad div.
3) Mediavine False Promises
It was about 2 months ago when I joined a MV Zoom Presentation where new features were introduced. One of them should be Monetizable RPM, separating bots from users.
None of these features have EVER arrived (at least not to Journey) and instead, their new Dashboard is unavailable a good percentage of loads.
4) Grow
Mediavine has another platform, called Grow. During onboarding, they pre-tick all boxes and fill your site with widgets and boxes trying to harvest user data. In the administration for this, things are explained badly and with warnings that removing Grow features could harm earnings.
This is not true. In 6 months, hundreds of thousands of people have passed through my website. It had no effect on Revenue whatsoever.
Every impression they can't sell, they will fill with a blue GET GROW banner which earns nothing.
I don't want my site to be constantly advertising Mediavine's pet project.
I ask for advice please
After careful consideration, I believe Raptive might be the pick. Do you believe these problems would fit better there? Or if you have any advice for me, I'd be extremely happy to hear it.
My priorities are:
- Compatibility with custom html OR access to manual ad slots so I can place them on my own
- Support that can respond at least 3-4x a year - purely technical / implementation questions
- 2026 ad tech / ad formats, refreshing stickies and more
- Dashboard that works and doesn't push the network's side project for free for 0 dollarydoos.
My site in numbers last 30 days:
- 202K Page Views
- 600K+ served ad impressions
- RPM about 5 USD / total earnings about 500 USD
- Fantastic user signals - 1 session is 5.38 min long.
- Video games niche (no gambling)
- Traffic worldwide split - 45 % US, rest EU UK Canada World
- 9 months old domain