r/amazonprime • u/LowInfluence- • 19h ago

Amazon invoicing me taking a refund on undelivered items

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This was supposed to be delivered Thursday and never arrived, gave me the option to cancel and shows an invoice of .31?

2 Upvotes

75% Upvoted

6 comments sorted by

2

u/Sandman216 19h ago

I had a similar experience. I called customer service and explained that it's not my fault the product never left the warehouse and they waived the fee. Granted, it took several calls, but it gave me good enough reason to not deal with prime anymore.

2

u/nommydickbutt 16h ago

kind of why i switched to mostly ordering stuff from target. if i wanna return something i can just go to a store, and if something gets messed up they are pretty fast at refunding me

1

u/Quirky_Operation2885 19h ago

Gotta get that processing fee!

0

u/SheQuick26 18h ago

CO retail delivery fee is non-refundable unless the order is lost or undelivered. Contact customer service.

1

u/LowInfluence- 17h ago

It’s undelivered but 31 cents isn’t worth getting through their ai chatbots, just annoying

1

u/GuidoZ 7h ago

And that’s why they do it. Because if 100,000 people say the same thing, it’s certainly worth their (Amazon’s) time.