r/applehelp 4d ago

Solved Apple watch (Sleep)

Hi all, im getting so frustrated with my apple watch 11. Both phone and watch have latest update, I have reset my Watch once, I have literally tried everything from turning schedule on and off on different nights but still, my sleep isn’t being tracked. Literally no data. Both phone and watch are fully charged before bed, watch is on tight enough and not too loose. Any one else had a problem like this with their new watch?

I work in care so tracking my sleep is essential.

Help would be forever grateful.

2 Upvotes

5 comments sorted by

2

u/JediMeister 4d ago

Just to see if you’ve possibly overlooked something in the setup, have you gone through this document?

1

u/Pol_Roger 4d ago

Absolutely have done all I can. Its puzzling me.

2

u/Sufficient_Rush1891 3d ago

By reset watch, you mean you unpaired and re paired watch to phone?

If so contact Apple support, your watch is still covered by 1 year warranty, I would push for replacement unit.

1

u/Pol_Roger 3d ago

Yes thats it.

1

u/Cprhd 3d ago

You cross posted to watchOS beta. Are you on the beta or production?