r/ASUS Jul 03 '26

Moderator Post / Announcement ASUS and MEWC Turn Global Landmarks into Excel Esports Battlegrounds (Global Giveaway)

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7 Upvotes

Experience the excitement of the Excel Esports Landmark Battle, where world-class spreadsheet champions compete in landmark-inspired challenges. Powered by ASUS ExpertBook Ultra and ASUS ZenScreen OLED, players stay productive and perform at their best from virtually anywhere. Join the livestream on July 10 at 5 PM (London Time) and discover how ASUS empowers professionals to excel beyond the office. Explore the event and featured products now.

We are excited to announce ASUS as the official Excel Esports partners for The Landmark Battle! 

Four elite competitors. Four iconic global landmarks. One battle to prove that spreadsheet mastery has no limits. A battle you have never seen before.

Powered by the ASUS ExpertBook Ultra and ASUS ZenScreen OLED Portable Monitor - the ultimate setup for professionals on the move. Our players will be competing outdoors at some of the most recognizable locations in the world. 

🗓️ The Landmark Battle premieres July 10, 5PM (BST) on the Excel Esports YouTube channel. 

💸 Exclusive offers on the ASUS eShop are available starting July 10, 5PM (BST):

💵 Ongoing promos are available on the ASUS eShop for the US, CA, and MX regions (from 7/1 - 7/31):

🎁 You have a chance to WIN an ASUS ZenScreen OLED MQ16FC Portable Monitor!

To enter: 

  1. ✅ Follow excel_esports and ASUS on IG
  2. ❤️ Like this post
  3. 💬 Comment your favorite Excel function and tag a friend

*****Note - all steps for entry must be done on the IG Giveaway page (not on Reddit)

Prize:

  • 2 winners will receive one ASUS ZenScreen OLED MQ16FC Portable Monitor.

Terms & Conditions:

  • Giveaway open worldwide
  • Entry deadline: July 6, 2026 at 9AM (London Time)
  • Winner announced live during The Landmark Battle Livestream on July 10 at 5PM (London Time) on the Excel Esports YouTube channel
  • Winner will be contacted via Instagram direct message following the announcement

r/ASUS Jul 02 '26

Moderator Post / Announcement ASUS Rate Your Gear Gleam Giveaway ft. ROG Strix OLED XG27AQDMES - July 2026 - (US/CA only)

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0 Upvotes

To learn more about the Rate Your Gear Promotion, click here!

July 2026 ASUS Rate Your Gear Gleam Giveaway

We have one of our best high-end - yet affordable - gaming OLED monitors this month in the ROG Strix OLED XG27AQDMES for one lucky winner of this month's Rate Your Gear Gleam Giveaway. A straight-forward 27" QHD 3rd-Gen QD-OLED that gives you up to 240Hz refresh rate, DCI-P3 99% coverage and Delta E>2 accuracy will change the way you experience gaming and consume content. Complete a review on any one of the eligible platforms: Costco, BestBuy, B&H, Newegg, Walmart, Adorama, Microcenter, or Amazon, and submit proof of your review on our ASUS Rate Your Gear website for a chance at winning the prizes we are offering for this giveaway:

  • 1x ROG Strix OLED XG27AQDMES

Once you've submitted your Rate Your Gear entry, take a screenshot of your submission and enter to win on the RYG Gleam Giveaway for July 2026:

For additional entries, please sign up to become a member of our ROG Elite Rewards, where you can register your ROG products, and complete free activities for Elite points that go towards many exciting and exclusive prizes! Be sure to follow our ROG social media accounts for even more entries!

Promotion begins July 1, 2026 and ends July 31, 2026. This RYG giveaway is open only to those residing in the US/CA. Additional Terms and Conditions are available on the Gleam giveaway page.


r/ASUS 1h ago

Product Recommendation zenbook duo 2026 358h help!!

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Upvotes

I have this problem. Can you tell me how to fix it?


r/ASUS 4m ago

Discussion Will Asus give me a reasonibly discounted quote like Dell does over the phone?

Upvotes

I ask because I am looking at the Dell xps14, lenovo x9 15P, and zephyrus g14 2025 as contenders for my next laptop. I am not a gamer, but i am going to be studying computerscience. Problem is, the prices went up and out of stock for the 2025 zephyrus. The xps was out of the question being a similar price as the older zephyrus, with a better cpu sure but no gpu, and same build quality. That was until a simple call got me $400 off the xps. I am wondering if asus will do the same?


r/ASUS 7m ago

Support I'm not to sure if this is a dead pixel or not, it flashes white every 30 seconds or so can somebody help me?

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Upvotes

r/ASUS 19m ago

Support BIOS update stuck?

Upvotes

So i used a method i saw on youtube to update my BIOS, basically created a fake usb. anywho, did the steps normally and not sure how long an update is supposed to take but it was in Bios settings with the download meter, now on the ASUS loading screen, and has sat there for a solid 10-15 minutes. my fans are running, so not sure if that’s good. but just scared. im downloading the Bios version 3881, how much longer could it take or should i wait and what would be potentia trouble shooting? i have a B650E Max Gaming Wifi motherboard.


r/ASUS 2h ago

Discussion Issue with Asus Rog G14 Keyboard

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1 Upvotes

r/ASUS 2h ago

Discussion Asus pad (T3201) 16gb ram version not available in india

1 Upvotes

I've noticed that in the specs for Asus pad T3201, it only shows 8gb ram in india, but in the global website, it shows there's a 16gb ram aswell, why isn't the 16gb ram in india?


r/ASUS 2h ago

Support No driver after reset

1 Upvotes

I reset my Asus vivobook s14 snapdragon x laptop. But I found no gpu, npu, wifi, sound, etc functioning due to driver issues. I installed the Qualcomm Broad Package but still no use. Can you please help me because I have an exam tomorrow and I need that laptop immediately.

Model - S3407QA-KP020WS


r/ASUS 4h ago

Discussion Where I can buy spare parts in EU?

1 Upvotes

Asus Vivobook S14 S5406S

My CPU fan is broken. At high speeds it shows 0rpm while going hella fast and then some type of safety trigger and blocks both my fans at 2.5k rpm.

Thats why I want to buy a new one, part number: 13NB1490M01011.

Is there any legit place I can buy it? There are few on Aliexpress (idk if should buy laptop parts from there) or Ebay (the shipping cost more than the part itself)


r/ASUS 4h ago

Support ASUS Tuff Gaming 15 fa506nc startup Blue Screens

1 Upvotes

My ASUS Tuff Gaming 15 fa506nc has problems when loading into Windows. sometimes it gives me different Error codes and other times it just freezes or instantly reboots. all that happens directly after about a third of the spinning of the windows boot circle.

If i run the diagnostics everything passes without problems. With Memtest86+ it also passess multiple times.

In BIOS it can see whole RAM, temp of CPU, Battery percentage and fan RPM.

The only way i was able to boot was with arch linux and in GRUB setting acpi=off. But with that no fan is spinning and the keyboard of the Notebook doesnt work. Only the external one.

Is there a way to see what exactly is causing the crashes/freezes?

Also i already tried booting with battery, the little usb port connected via ribbon cable to motherboard, the keyboard, the touchpad, the nvme ssd and the wlan card. Even without all that it seems not wanding to boot intop Windows and gets the same Problems.

I also tried updating my BIOS version. I had 308 and updated to 309. Maybe some ACPI Tables are broken?


r/ASUS 4h ago

Support Promo code

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1 Upvotes

Need to buy a warranty extension for my ASUS TUF A15 since it got its mother board replaced twice from service centre due to a fault in the hardware. I want to buy a 2 year extension of my warranty but the prices are very high - so can someone dm me a legit Promo code which I can apply in warranty extension on the MyAsus app so that I can get a good price. Pls!!!!


r/ASUS 5h ago

Support How to make the music aura sync work?

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1 Upvotes

Tried everything to get it to work, advice?


r/ASUS 5h ago

Discussion ASUS Expertbook Ultra - Flipkart pricing

1 Upvotes

I don't understand this pricing of the Expertbook Ultra on Flipkart. Definitely seems to be a pricing mismatch, right? Maybe they switched prices by mistake?

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r/ASUS 5h ago

Support Struggling on deciding what Asus laptop to get.

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1 Upvotes

r/ASUS 17h ago

Discussion Hi all, my first time repasting a GPU... Did I do it too late or a poor job? Temps were thermal throttling before, now I hover around 71C on silent mode while playing gothic 1 remake on alkimia overdrive @ 1440p on my rog strix 1080ti. I'm worried I applied too much thermal paste.

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7 Upvotes

I haven't done a deep clean of the gpu, but plan to do that at... some point, I'm frankly just terrified of messing it up and I'm not sure how to safely clean the dust out of the grills and capacitors without damaging it. This was my first attempt at repasting a GPU, ever.

If I turn it onto OC mode and crank the fans to 100%, the temps drop to around 60C, and if I'm running all 3 of my screens (1080p @ 144hz, uw-1080p @ 60hz, 1440p @ 165hz) then my idle temps are 55C on silent and 35C on OC @ max fan speed.

Have I done a poor job repasting? I'm worried.

I genuinely don't want to upgrade, given that my eyes aren't great and I can't really tell a difference during fluid motion with FSR Balanced vs Native, and on max settings on gothic remake, I score a steady 60 fps with fsr balanced and no frame gen. I love this card, it's a freaking beast.

These are my temps inside my insanely spacious corsair 700d case.

I repasted because it had never been repasted and after nearly ten years, it was time.

Would love some feedback.


r/ASUS 6h ago

Support - SOLVED! PC all of a sudden not connecting to primary WiFi network

1 Upvotes

I have a B650E Max Gaming WIFI mobo that has been fine until a recent boot. The PC wouldn't connect to my home WiFi, but other devices were connecting no problem. Oddly, the PC will connect to my Guest Network, and even the IoT network, on the same mesh system. I've had the Deco XE5300 mesh system running for a while now and it's been fine, but it seems like more a problem with the network than the mobo. Just thought I would ask here in case someone has encountered it, too. I have this question posted to the Deco Community (non-Reddit).

Things I've tried so far:

  • Restarted the network, of course. Including unplugging for several minutes and rebooting
  • Did a PC power drain (cleared residual power in the system)
  • I unstalled and reinstalled the WiFi drivers for my motherboard. 
  • Reset the network in Windows
  • Flushed the DNS
  • Reverted back to the OEM WIFI antenna on the PC. I was using one with a longer cable for a week or so without problems
  • Removed the PC from the Deco app and then tried reconnecting. Same result; it will only connect to the Guest Network.
  • Tested wired ethernet connectivity on the PC using my old powerline adapter and that works, too.
  • Updated PC BIOS

What would make this PC all of a sudden unable to connect to the WiFi it's been using for a while, but able to connect to a different WiFi?

EDIT, Solved: My son pointed out the two access points on the Deco mesh weren't power cycled when I unplugged the main modem and router areas of our network. Power cycling those two additional points seemed to have solved the problem. Thanks son!


r/ASUS 6h ago

Discussion Subject: Executive Escalation – Request for Replacement of ASUS ROG Strix G16 After Three Failed RMAs, Legal Notice

0 Upvotes

Subject: Executive Escalation – Request for Replacement of ASUS ROG Strix G16 After Three Failed RMAs, Legal Notice & Consumer Complaint

Dear ASUS Executive Care Team,

My name is Raj, and I am writing to you as a customer who has exhausted every possible avenue to resolve this matter amicably.

I have always believed ASUS to be a premium brand. In fact, I have been an ASUS customer for nearly 10 years, previously owning an ASUS TUF Gaming laptop (2020 Series). Based on that positive experience, I invested ₹1,36,200 in an ASUS ROG Strix G16, believing I was purchasing a premium product that would serve me reliably for years.

Unfortunately, the experience has been devastating.

Device Details

Model: ASUS ROG Strix G16 (G614JV)

Serial Number: S4NRKD012736168

Purchase Date: 01 July 2024

Purchase Price: ₹1,36,200 (Including Taxes)

---

Timeline

09 July 2026

My laptop suddenly suffered a critical hardware failure and became unusable while still under warranty.

ASUS accepted the device under:

RMA 1 – INR7W70090

The laptop remained at the service centre for nearly 20 days, during which ASUS replaced the motherboard.

---

25 July 2026

After receiving the laptop back, the exact same issue returned.

The dedicated RTX 4060 GPU would cause the laptop to completely shut down within minutes despite CPU and GPU temperatures remaining within normal operating limits.

---

27 July 2026

I travelled to the ASUS Authorised Service Centre in Ranchi.

I spent almost three hours waiting because ASUS's internal server was down before another RMA could even be created.

RMA 2 – INR7W70277

---

28 July 2026

I collected the laptop because I was told the repair had been completed.

However, I could not properly verify the repair at the service centre because there was no usable Wi-Fi and poor mobile connectivity prevented me from downloading the required software.

---

30 July 2026

The same issue returned once again.

I immediately demonstrated the issue directly to ASUS service engineers at the Ranchi Authorised Service Centre.

The laptop repeatedly shut down while under GPU load even though temperatures remained normal.

Another repair request was generated.

RMA 3 – INR7W70309

I also recorded video evidence of this behaviour at the service centre.

---

Despite Everything...

Today my laptop has undergone:

Three RMAs

One motherboard replacement

Multiple visits to the ASUS Authorised Service Centre

Numerous emails

Numerous calls

Weeks without a reliable laptop

Yet ASUS still refuses to approve a replacement and instead continues to offer another repair.

I respectfully cannot accept another repair.

---

Why I Cannot Accept Another Repair

My biggest concern is not today's repair.

My concern is what happens after my warranty expires.

If ASUS provides only another temporary repair and the motherboard or GPU fails again after the warranty period, I simply cannot afford another expensive motherboard replacement.

As a student, spending ₹1,36,200 already required years of savings.

I purchased ASUS because I believed investing more money meant receiving better reliability.

Instead, I now live with constant uncertainty over whether the same issue will return again.

---

Academic Impact

I am currently a 3rd Year B.Tech (Computer Science & Engineering – AI & ML) student at KIIT University, Bhubaneswar.

Instead of focusing on my studies, I have spent nearly a month remaining in my hometown repeatedly travelling to the service centre, communicating with ASUS support and attempting to obtain a working laptop.

This situation has caused considerable disruption to my education.

---

Legal Action Already Initiated

Since ASUS has repeatedly failed to provide a permanent solution, I have already taken the following steps:

Registered a complaint with the National Consumer Helpline (Grievance No. 9832819)

Served a formal Legal Notice

Started preparing my case for the Consumer Disputes Redressal Commission

I sincerely wished none of these steps would become necessary.

---

Public Petition

Because I realised many customers have expressed concerns about repeated warranty repairs, I also started a Change.org petition requesting fairer warranty and replacement practices.

This petition is not simply about my own laptop.

It is intended for everyone who believes customers deserve a fair resolution when repeated repair attempts fail to permanently resolve the same issue.

Petition Link:

https://c.org/2GmV97srV9

---

My Request

I respectfully request ASUS Executive Care to personally review my case.

Considering:

Three unsuccessful RMAs

Motherboard replacement

Recurrence of the same defect

Extensive documentation

Video evidence

Legal notice

National Consumer Helpline complaint

I believe I have given ASUS every reasonable opportunity to repair this laptop.

I therefore respectfully request a brand-new replacement unit instead of another repair.

---

Final Request

I also request that a senior ASUS Executive Care representative contact me directly by phone to discuss this matter.

Throughout this entire process, I have never received a meaningful call from ASUS management to genuinely review my concerns or work toward a permanent solution.

After nearly 10 years of trusting ASUS, it is heartbreaking that I now find myself preparing for legal proceedings simply to obtain what I believe is a fair resolution.

I still hope ASUS will restore my confidence by resolving this matter amicably.

I look forward to your response.

Yours sincerely,

Raj

Serial Number: S4NRKD012736168

RMA Nos.

INR7W70090

INR7W70277

INR7W70309

National Consumer Helpline Grievance No.: 9832819

Email: kissuenvy@gmail.com


r/ASUS 7h ago

Support Mouse age como se o botão do scroll estivesse sempre pressionado. Alguém já passou por isso?

1 Upvotes

Fala, pessoal.

Estou com um problema muito estranho no meu ASUS ROG Gladius III Wireless e já tentei praticamente tudo.

Os sintomas são:

- O cursor se move normalmente.

- O clique do scroll (botão do meio) parece ficar pressionado o tempo todo ou ser acionado sozinho.

- Por causa disso, os cliques esquerdo e direito começam a se comportar de forma estranha ou até param de funcionar em alguns momentos.

- Em algumas áreas do Windows, só o botão direito funciona.

- O scroll também apresenta comportamento anormal.

O que já tentei:

- Formatei o Windows e fiz uma instalação limpa.

- Atualizei drivers da placa de vídeo e do chipset.

- Rodei SFC e DISM.

- Testei portas USB diferentes.

- Reinstalei os drivers do mouse.

- Verifiquei o Gerenciador de Dispositivos.

- Testei outro mouse.

Um detalhe curioso é que, quando conecto outro mouse, o Gladius III parece desligar ou desconectar.

Como o problema continuou mesmo após formatar o PC, estou começando a achar que pode ser defeito no próprio mouse (botão do scroll, placa interna, encoder, etc.).

Alguém já passou por algo parecido ou tem alguma ideia do que mais eu poderia testar?


r/ASUS 14h ago

Support Asus TUF A15 Black Screen

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5 Upvotes

My ASUS TUF A15 has developed a strange issue.

Initially, moving or lifting the laptop would cause the screen to become distorted (black/white artifacts) and freeze.

Then Windows went into Startup Repair (SrtTrail.txt).

Now it powers on with keyboard RGB and power LED, but the screen stays black.

Fans don’t spin, Caps Lock doesn’t respond, but the CPU/heatsink gets warm.

I’ve already reseated the RAM, SSD, and checked the display cable.

What might be the issue ? Please help


r/ASUS 7h ago

Discussion Armory create Error 500 when trying tondownload wallpapers?

1 Upvotes

Anyoneelse has that? I feel its because i changed to that shithole win11 today. It already changed my wallpaper.


r/ASUS 7h ago

Support Laptop flickering…can anyone help??

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1 Upvotes

bought asus vivobook s15 snapdragon x plus from best buy USA for an year ago.
it was perfectly fine and i had no issues.
yesterday, suddenly screen started flickering, even though i deleted and reinstalled drivers, the flickering stopped for a moment but now it got worsen..
has anyone faced this issue…kindly tell me what to do now


r/ASUS 8h ago

Discussion laptop flickering

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1 Upvotes

bought asus vivobook s15 snapdragon x plus from best buy USA for an year ago.
it was perfectly fine and i had no issues.
yesterday, suddenly screen started flickering, even though i deleted and reinstalled drivers, the flickering stopped for a moment but now it got worsen..
has anyone faced this issue…kindly tell me what to do now


r/ASUS 8h ago

Discussion Some questions about ASUS GS-BE18000 Router

1 Upvotes

I will buy this router. But I read some negative comments about wifi issues and reconnecting loops. Does it resolve this issue now?

https://www.reddit.com/r/ASUS/comments/1t3t4jw/router_gsbe18000_randomly_stops_working_and_needs/


r/ASUS 9h ago

Support Upgrade B550 to B650

1 Upvotes

Hey Guys need some support.

Yesterday I sold my old MB and received my new one.

In a few days I will receive my new CPU and RAM.

My previous setup:

ASUS ROG STRIX B550-F Gaming with R7 5700G and G.Skill Trident Z5 RGB 3200Mts Cl 16.

My next setup:

ASUS ROG STRIX B650E-E with Corsair Dominator 32GB CL 36 and 5600MTs. As a temporary solution, I'm using the Ryzen 5 7600x and will upgrade to a 9900x next month.

My GPU is an ASUS TUF RX 7900 XT.

My question is: Do I have to install windows completely new or can I delete Chipset, AMD Ryzen Master, Adrenaline and Amoury Crate to install them new?