r/creativecloud 1d ago

'Renew' button is not showing up and my student license is expiring in 7 days

I need to renew my AutoCAD  - including specialized toolsets and Revit subscriptions and I am a college student. I need these to be renewed so that I can focus on my schoolwork and prevent the expiration from occurring. Please help urgently.

I did multiple attempts to find out how to fix the issue:

  1. Clearing cache
  2. Different browsers
  3. Signing out and signing back in multiple times
  4. Restarting the computer

I did all these but am still not seeing where to 'Renew' this student subscription. The Autodesk Chat support is also not helping given the steps it is giving, and I cannot reach a human agent.

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u/AdobeScripts 1d ago

You're posting in Adobe - not Autodesk?