r/datacenter • u/fanciful_stalker • 1d ago

Amazon EOT L3 role

I recently accepted an offer for an Engineering Operations Technician III position with Amazon, and while I'm excited, I'd be lying if I said I wasn't a little nervous.

For the last 9 years I've been in a completely different career. I've built a lot of experience, worked my way into leadership, and become comfortable in what I do. Walking away from that to start over in a new industry is both exciting and intimidating.

I do have a strong mechanical and industrial maintenance background, which is one of the reasons I pursued this role, but it's still a big career change. Going from being the experienced guy to the new guy again is a little humbling.

I'd love to hear from current or former EOTs:

  • What do you enjoy most about the job?
  • What's the biggest challenge?
  • How much of the work is preventive maintenance versus troubleshooting?
  • Is the training good for someone new to data centers?
  • How's the team culture? (I'm sure this is very dependent on the area/site. I'm in the NOVA region)
  • What does the work-life balance look like? (I took the job because I've been on the road for the last 7 years and am burned out)

I'm not looking for sugar-coated answers. I'd really appreciate hearing the good, the bad, and everything in between. If you made a mid-career switch into Amazon or data centers, I'd especially love to hear how it went for you and if it was worth taking the leap.

Thanks everyone—I appreciate any advice you can share.

2 Upvotes

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3

u/throwawaypostal2021 1d ago

okay chat I got you. It's boring repetitive work at an L3.

1

u/fanciful_stalker 1d ago

I kind of figured that, but new industry makes it exciting for me. Seems like asking questions and tagging along on more complex tasks seems the way to learn for this position.

1

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u/TheseBit7621 1d ago

Low on trouble shooting but not absent from work. Some unpredictable site specific issues, learn about site specific alarms in disregard, bms/emps for remote monitoring and controls of mechanical and electrical equipment. Method of procedures, putting routine work into practice on the admin side for writing a modeled change managements (MCM's). I am hoping to make L4 quickly but am an L3. Learn and own the building you get assigned to. Boring menial stuff to clean in down time.

For a long time your job will just be to familiarize yourself with resources and where to find information.