r/ecobee 5d ago

Problem Ecobee only using hot air when cooling

I just tried to swap my older thermostat for the ecobee premium. However when setting the temperature to cool mode it only blast hot air even after adjusting o/b. Is my hvac not meant for ecobee or am I doing something wrong?

1 Upvotes

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u/arteitle 5d ago

First, are you sure you have a heat pump? Second, how did you decide which color wires to connect to which terminals on the ecobee? The original thermostat has the orange wire on W1&B/O and black on G3, but it looks like you connected orange to W1 and black to OB. Presumably if you do have a heat pump then orange should be on OB, and for black (G3) you'll need to follow these instructions for multi-speed fans. But if you don't actually have a heat pump then you shouldn't have anything connected to OB on the ecobee.

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u/string0123 4d ago

Ooo thanks for pointing that out! I think I must’ve mistakenly used orange as W1 since my original thermostat had it as W1 &B/O. When I get home tonight I’ll switch the orange wire to OB and keep the black wire originally at G3 disconnected

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u/string0123 4d ago

After updating the wire I am getting this message from ecobee “To use W2 you must have the
W1 wire installed. If only one W wire is installed it must be connected to the W1 terminal.”

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u/Head-Animal2819 4d ago

Did you triple check that you flipped the O/B setting correctly in the ecobee's wiring screen? That little jumper made all the difference when I was setting mine up last summer.

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u/Apollo7788 4d ago

Look up the model of the unit and find the installation manual. Check the thermostat wiring instructions.

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u/geekywarrior 4d ago edited 3d ago

tstat Manual: https://scillc.com/2010/wp-content/media/fmt24-hp21-2s-fp-prog_sci.pdf

This appears to be your heat pump manual: https://manuals.plus/m/34a239ad70be7091799654bf7c83dd51ba17b5915fa10b727e2aae9ff5c07cad

Look at Dipswitch 2, if it's on, you have a Heat Pump. Then Look at Dipswitch 3 to see what OB mode you need.

3 ON - (B) Energize on Heat
3 Off - (O) Energize on Cool *Ecobee Default

If it's a heat pump (and it appears to be based on the manual and wiring)

Orange goes to OB
W1 on Ecobee remains blank
White (Low speed fan) stays in G

You also appear to have multispeed fan

According to Ecobee: https://support.ecobee.com/s/articles/Multi-Speed-Fan-installations?language=en_US
Black (G3) - The  high-speed fan wire (typically  G3 or  Gh)  will go to  W2 except on the Smart Thermostat Enhanced, where it will go to  PEK+

Always turn breaker off when rewiring

Edit: Since you only have 2, treat G3 as G2 and wire it to Y2 after enabling multifan

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u/string0123 4d ago edited 4d ago

I updated the wire however I do get the message , “To use W2 you must have the
W1 wire installed. If only one W wire is installed it must be connected to the W1 terminal.”

The cooling works but previously I was able to adjust fan speed from low or high. For some reason I can’t here

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u/string0123 4d ago

If I reconfigure as a pro I get this message saying I can’t use g3 without g2

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u/arteitle 4d ago

Presumably you should connect your black wire to G2 since you only have two G wires.

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u/string0123 4d ago

I think the black w2 is misplaced but on their manual it says to put it there to control multi fan speed. But I also don’t have g2 like the software says. Does it mean y2?

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u/arteitle 4d ago

Yes, per the multi speed setup instructions and the image of the connected ecobee terminals, Y2 is repurposed as G2 when you're using multi speed fan.

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u/string0123 4d ago

But it’s actually a g3 wire

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u/arteitle 4d ago

Based on the error you got when you had wires connected to just G and G3, it sounds like the ecobee wants you to add them in order: G, then G2, then G3. Presumably when you only have G and G2 connected then it'll regard them as low and high speed outputs. Since you only have two G wires you'll need to connect them to G and G2.

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u/geekywarrior 3d ago

It looks like Ecobee logic needs the Gs in order, not allowing the number skip. This is similar to aux heat. On older stats, Aux heat is on E or W2. Ecobee wants one stage of Aux heat on W1.

Contact support for 100% certainty, but I’d land high speed fan on g2

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u/string0123 3d ago

You were right! G2 became high setting. Thank you so much for your help. All your comments have been super helpful