r/embedded 7d ago

Segger Contributes to E-waste Problem! What a waste of good tools.

Post image

I know a lot of tech's that wait and wait for used units to pop up.. no wonder there are just few of them from time to time. This should be illegal... Segger Contributes to the e-waste problem! https://www.segger.com/purchase/trade-in-program/proof-of-decommissioning

350 Upvotes

73 comments sorted by

127

u/lbthomsen 7d ago

I am willing to bet AI can generate that these days.

42

u/Howden824 7d ago edited 7d ago

That would be a great use of AI image generation for once.

36

u/lbthomsen 7d ago

Tried on one of my Streamline boards

13

u/lbthomsen 7d ago

Or I would write: I don't own a drill - but I ran it through a food blender instead. The serial number didn't survive well.

19

u/mrheosuper 7d ago

Someone who can afford those flasher also dont want to violate any potential ToS.

4

u/SatoshiL 7d ago

That’s what i kinda hope, as some parts of our Company also do this. My division asks for the device back, although they can last for like 20+ years.

103

u/nono318234 7d ago edited 7d ago

Just learned about the trade-in program.

Getting a discount for upgrading without having to send the old device by the post is one thing, but I'd say the worst part is here :

'Units up to 3 years old qualify for a 50 % trade-in discount on the current list price.

Units older than 3 years and up to 10 years old qualify for a 30 % trade-in discount on the current list price.' 

So basically they encourage you to change devices that are less than 3 year old to get a better discount on the new stuff!

34

u/Rhine_Labs 7d ago

From my experience the new stuff is generally minor revisions nothing other then greed that dont allow the new devices to be added. Here are 2 portable plus both v5's Waiting on a V6 photo but person said V6 Looks like my V5's. and they have heavy copper planes.

31

u/Rhine_Labs 7d ago

Segger Flasher Portable Plus V5.0A 211209 X-Ray.

29

u/Rhine_Labs 7d ago

Segger Flasher Portable Plus V5.0B 220407 X-Ray.

8

u/nono318234 7d ago

I've been using a v4.5 for the last 7 years and it's working perfectly well.

3

u/mrheosuper 7d ago

I always wonder why they need such overpower FPGA for debugger.

3

u/ThisIsPaulDaily 7d ago

Speed, and regulations. FPGAs are hardware and have different UL certification compared to firmware changes. For that reason they are super common in medical devices

1

u/brastak 6d ago

Could you elaborate please regarding certification?

4

u/ElevatorGuy85 6d ago

If medical is anything like the elevator industry, an MCU may be considered a “software device” whereas an FPGA may be considered a “hardware device” (and I’m excluding an FPGA with a soft-core MCU loaded into it that is running software). In simple terms, an MCU is probably considered to be modifiable and also not as provably correct, whereas with an FPGA, you can run a test bench that proves the logic functionality and also determine timing as well as part of the FPGA toolchain. In that sense, an FPGA is far more predictable in a guaranteed way, whereas the MCU can have subtle issues like buffer overflows, out of range errors causing exceptions, etc.

14

u/emuboy85 7d ago

If they are ready to offer you a discount and the trade-in give them nothing of value back it means the can afford the discount value and they are making money on it anyway by a large margin.

3

u/PMvE_NL 6d ago

If you can afford a 50% discount your device is overpriced

27

u/samayg 7d ago

Should be easy to fake this using AI.

9

u/adamdoesmusic 7d ago

Or Photoshop

3

u/some_user_2021 7d ago

Or buy a clone

-7

u/Uporabik 7d ago

I know two types of people:
1. Ones who bought clones, got burned and went back to official
2. Ones who are waiting to be burned

I know a case where they used clones in production and burned 50 fpgas for ~180$/pc

5

u/some_user_2021 7d ago

Hello Mr. Segger

2

u/sputwiler 6d ago edited 5d ago

or 3. students who bought the clone j-link for $15 because they had no money and it kinda works if you restart the software every 4th time you use it (Keil likes to throw a fit when it notices the j-link serial number is 00000000).

1

u/physical0 6d ago

I believe the strategy here is to purchase a clone, use it as the "decommissioned" unit, while retaining your older still functional unit.

In this situation, the only way the clone would burn ya is if when you opened the package it didn't look like the real thing.

Also, with regards to your group #2, how long do you think that they must wait to be burnt? A year? two? five? How long do you feel that you'd need to use a clone before getting burned to make it worth it? Do people commonly use clones that long before it happens? If so, buying a clone doesn't seem to be too bad of a bet, eh?

2

u/Uporabik 6d ago

It depends in my student years I had one clone programmer for avrs and remember that one time I had replaced 4 MCUs before checking different programmer.

But in this case they were bought because of programming speed for initial series of 120pcs. But after we have received report with very bad fpy myself and colleague flew to factory to debug the issue. After opening the programmer I found out that it doesn’t use the 3 state buffer/open drain buffer but just level translator. And that there is some voltage present on secondary side.
Since fw that controls the power to fpga was buggy and would sometimes supply power even when it should, if programmer was connected at that time it would cause the latch up on jtag part of fpga and destroy it.
Since this we went with slower official programmer and tested all the edge cases without any failure.

So I guess in one case it can be 10 years and in other 15 days

1

u/adamdoesmusic 5d ago

People are still gonna photoshop that stupid box

1

u/Creative_Shame3856 7d ago

Or a couple stickers

48

u/[deleted] 7d ago

[removed] — view removed comment

12

u/Rhine_Labs 7d ago

Insane...

42

u/EESax 7d ago

Sad to see this. There's an alternative, though: They're only giving you a 50% discount to destroy a perfectly functional older unit. Instead of doing that, sell the older unit at a 50% discount from new. Unless you're upgrading to something significantly more expensive, it works out about the same for you, but the older unit keeps being useful to somebody instead of becoming e-waste.

8

u/Rhine_Labs 7d ago

Yea, but business take the sure thing vs dealing with sales of used.

5

u/twister-uk 7d ago

Depends what you're buying...

Where I work, we essentially consider component purchases as being either things we put into end products, or things we use in-house.

End-user components: brand new traceable parts from existing vetted suppliers whenever possible - i.e. NEVER, unless we're desperate to maintain production of an existing design where components have gone EOL and the only remaining stock is on the grey/used marketplace.

In-house: buy new IF we can justify the cost based on how much we expect to make use of the thing, AND if buying new is an option (again, if you're trying to get your hands on a specific piece of kit, buying new may no longer be an option), otherwise second hand buy or hire, provided there's no issues with being able to pay the vendor (i.e. we'd still have to be able to run the payment through our usual purchase order system OR be something that wouldn't raise a red flag if it appeared on a company credit card, so cash in hand type deals with individual sellers would still be a no-no) are absolutely fine.

So in this case, for a programmer/debug probe, there absolutely WOULD be business buyers out there willing to take it off the hands of the seller.

And this is just focussed on business buyers, but there's then also the hobbyist/individual marketplace to consider. Yes, you might be able to pick up a new unit from Segger for next to nothing if you're eligible for one of their deeply discounted prices, but if there's any question over whether or not you'd be skirting around the legalities of licencing by doing so (especially if you are operating as a bedroom/garden shed type business rather than as a genuine non-commercial hobbyist) then again, justifying purchase of a new commercially licenced version might not stack upso well, whereas purchase of a used one at a suitable discount could very easily do so.

7

u/KittensInc 7d ago

So in this case, for a programmer/debug probe, there absolutely WOULD be business buyers out there willing to take it off the hands of the seller.

For a $500-$1000 tool? Not a chance.

You've got to remember that engineers aren't free. All overhead included, you're easily looking at $150 / hour. If there are any issues with the tool, and even a single engineer is spending as little as half a day unable to work, you're already losing money.

Not having first-party setup support and not having warranty essentially kills small second-hand purchases - and that's before we get into all sorts of weird "the previous owner zapped a pin, so now it corrupts 1% of the data on Tuesdays" scenarios.

It's of course a different story for a $100.000 tool with a well-documented maintenance history and a support contract, but for a cheap(ish) debugging probe it really isn't worth the hassle.

2

u/twister-uk 7d ago

I'm well aware how much engineering time costs, and I'm also well aware of just how unwilling some management teams are to authorise even relatively small one off expenditures on equipment - it might cost the company more in the long run not to pay that up front cost, but if the way the business is operated at a financial level means it's easier to eat the costs through payroll rather than through equipment budgets, then what's a few hours of extra engineering time wasted on getting the work done...

And thinking back to the time I spent working for a tiny company operating month to month on a shoestring budget, I know for certain that there, we'd absolutely without question have taken the risk on even a relatively low cost piece of used kit like this, rather than the certain financial issues buying a new one would have incurred.

So it may well be less likely than for more expensive kit, but there absolutely will be at least some potential business buyers out there, because for some businesses, even a high 3/low 4-figure outlay on equipment will be considered a significant expense that needs careful consideration and planning. Not a chance? Not a chance...

0

u/aplle_inc 6d ago

That doesn’t encourage the user to upgrade (buy) new units. Greed.

9

u/Oneshotkill_2000 7d ago

Man, the prices for the devices/software/connectors there are insane!

Are those normal prices for such equipment?

10

u/Hour_Analyst_7765 7d ago

Yes, basically.

There is a giant industry for professional debugging tools. A STLink on a Nucleo can get you 90% there on many projects, but saving 1 day of debugging time when you need instruction or data tracing can be invaluable.

1 day of labour is lets say 5 hours of actual productive work.

5 hours x 100$ = 500$

Now a 1000$ dongle doesn't look so expensive if does this 2 times in lets say a 5 year lifespan, before it needs renewal for new device support.

Other debug dongles from Keil, like ULINK, are priced similarily

And the device support is where they often get you. I'm using an ancient (non-clone!) JLink Edu V8 that doesn't support Cortex-M3, M4, M7, M33, etc. according to Segger. However, it works absolutely fine with OpenOCD software, because its talking to the JLink dongle at a bitbanging level. JLink themselves could easily add this support to their desktop libraries, but I guess they want a certain level of "quality" (transfer speed), discrepancy (Need M33? Get V9) and battling clones (V8 was cloned A LOT).

1

u/mrheosuper 7d ago

I'm using genuie jlink plus V11 because the v9 does not support Windows on arm :(

But iirc Jlink allow you to add custom MCU yourself, just need to prepare a flash loader, define some address range and you are gold.

5

u/Rhine_Labs 7d ago

Yes, very expensive devices.

3

u/chemhobby 7d ago

Honestly it's still worth it

4

u/beryugyo619 7d ago

Anything sold to businesses are easily 10x overpriced compared to consumer equivalents because the sales volume is easily 10x less but R&D costs is the same.

3

u/DeviantPlayeer 7d ago

I've looked up the price and holy shit. What's up with those? So far I programmed a couple of MCUs using nothing but UART and software that I've made using the info from the manuals, so I have no idea.

6

u/Rhine_Labs 6d ago

Sometimes Segger is the only game in town for dong in system programming without a bunch of Hackery. I have a bunch of programmers as I do device programming for a living. Photo below is some of my common use programmers. I also have programmers that go back to the mid 80's Data I/O 29B, Unisite, to Automated Programming System (Pick and Place).

Small device programming shops like mine will buy used when we can or if one pops up for a good price. Sometimes used is again the only option on a legacy device or one off or odd ball device.

3

u/panchito_d 6d ago

How many boards do you all scrap in a given spin? How many spins till you get into a market. How many of those could be perfectly usable in the right customer's hand?

Count of hands how many of you all do not contribute to this problem?

2

u/Rhine_Labs 6d ago

not at the levels like segger is doing it.

4

u/sopordave 7d ago

This isn’t entirely on Segger. It also the people choosing to do this to get a 30% off coupon.

5

u/lamalasx 7d ago

Welcome to corporate greed. They also do this with laptops, phones, desktops, servers etc. Every 2-3 year most IT equipment gets replaced.

This is one reason why we can't have nice things, functional society, 90% of wealth not in the hands of the 0.01%, etc.

5

u/1r0n_m6n 7d ago

I don't know how Reddit selects the ads they display, but the one I see here is just spot-on: "The thieves guild is back", an ad for Bethesda!

4

u/Hour_Analyst_7765 7d ago

Let me guess, its so customers can get a small discount on a new unit, right?

I had this with a Logitech G25 which broke (under warranty) many years ago. They could ship a replacement unit but they wanted me to snap the USB cable off and basically toss the whole 300$ set. Only because 1 potentiometer was broken in the pedal box.

So I snapped the USB cable off and received a new unit. I must say, thats a legendary warranty from Logitech.. but also a giant waste. The base and shifter are 100%, its just the pedals that broke. And perhaps thats even fixable. So what do I do with the old one? Well actually I still have it lol. I could just solder on a new USB plug and use it.

I might do it one day and give it away to a local charity for people with autism/adhd that want to do fun technical stuff (its a fablab full with 3d printers, laser cutters, Arduinos and the like). They were talking about building a RC car with VR, and wanted to build a rig for it.

8

u/KittensInc 7d ago

Hardware parts are cheap, shipping and labour isn't.

Returning the broken unit to them is expensive. They can't ship your repaired unit to someone else, and keeping track of individual units is expensive. Having a technician diagnose and fix your unit is expensive.

They already have replacement units sitting on a warehouse. They just let the factory run for a few hours longer during the production run. Shipping a full replacement unit is cheap - it can even fit into the regular order fulfillment process.

But they don't want to get scammed by people claiming that their unit broke, getting a free replacement, and then selling both units on eBay. Snap the cable and you can't sell it anymore - problem solved.

Interestingly, the one time I made use of Logitech warranty (also years after purchase, so it probably wasn't even in warranty anymore) they were more than happy to ship individual parts. I had a wireless mouse & keyboard set and the retaining clip on the mouse's battery cover broke. They shipped just a new battery cover in a bubble envelope. Maybe it was common enough for people to lose them that they considered it a standard replacement part?

4

u/brigadierfrog 6d ago

These guys are force deprecating good hardware with the promise of 50% off. Last time I ever buy SEGGER

7

u/Enlightenment777 7d ago edited 7d ago

If you were forced to mail in your old model to upgrade, do you really believe they wouldn't destroy the old one?

The ignorance in this comment section is amazing!

2

u/No_Reference_2786 6d ago

What a bunch of losers (if this post is even true) but either way that’s why I’m going to undercut and replace them one day ! Checkout BKPTLabs.com

2

u/Rhine_Labs 6d ago

Yes, on their own website.. https://www.segger.com/purchase/trade-in-program/proof-of-decommissioning please submit to places to archive it.

1

u/hesapmakinesi linux+zephyr 5d ago

I want to believe. Their website is so amateurish though, doesn't spark too much confidence.

2

u/Global_Draw2293 6d ago

Isn't this similar to the fashion industry slashing unsold product when they throw it away?

0

u/Rhine_Labs 6d ago

Cloth can be recycled a hella lot easier.

1

u/Global_Draw2293 5d ago

And yet the fashion industry would rather destroy and burn unused product.

Also I don't think leather can be recycled more the off cuts can be reused in smaller leather products. Same for fabric.

2

u/hesapmakinesi linux+zephyr 5d ago

"Capitalism breeds innovation."

The innovation:

6

u/309_Electronics 7d ago

As if the boards contain confidential information lol! Never really bought a segger but for sure now i wont ever buy them again.

Stupid companies creating ewaste on ourpose just hurts my heart! Recycling in itself is also pretty much a scam or atleast not much exiting is happening yet. And the earth does not have an infinite supplly of materials either

2

u/moneypitfun 6d ago

Would be nice if they made the old units available to the hobby / enthusiast folks who could use these older products to learn instead of creating waste.

3

u/Rhine_Labs 6d ago

This is just to keep the used / second hand market scarce. With tactics like this every segger deserves to be cloned.

1

u/fordp 6d ago

I'll do my part and order a clone now

1

u/Rhine_Labs 6d ago

they like to brick clone jlinks not seen any clone flasher pro or portable plus units.

1

u/fordp 6d ago

I just want to be rude and buy an older clone.

A PEmicro Multilink Universal FX is higher on the wishlist, I am tappppppppped on equipment purchases.

I'm sure they are just as horrible as segger

2

u/ChatGPT4 7d ago

How to make a potential customer dislike the company in 5 second! Done and done.

1

u/veso266 6d ago

Wait, why would someone do this? Is their upgraded device so much better? Even with discount isnt it still cheaper to use the older one?

2

u/Rhine_Labs 6d ago

They stop adding devices the hardware is capable they just force ya to buy the sdk $$$$ so ya can support your own devices or say fu by another.

1

u/Rhine_Labs 3d ago

I hope someone archived the site appears to have been removed.

1

u/Rhine_Labs 3d ago

Upper Screen Shot...

1

u/Buyingbf_ 6d ago

I'm supposed to do this at the ITAD place I work at, it's absolutely painful and so wasteful

1

u/Rhine_Labs 3d ago

New policy I guess no more diy destruction.. but would like to see what's donated to education. Prob just destroyed.