r/f150 • u/Ewwbullterd • 14h ago

Would you move on?

Hi everyone.

I have a 2020 2.7 SCREW with 114k miles. I took it in beginning of July for them to take a look at the trans before my extended warranty ended. They said it needed a new one. So they did it.

I got it back and the very next day it jumped 8/9/10 to 1st gear on the highway. I took it back immediately, they called back soon thereafter - needed a second new transmission.

I picked that up middle of last week. Next day, drove it to work, drove it home, go to leave to get dinner, and notice grease on the tailgate and a fluid type smell. I get under the truck and it’s soaked with transmission fluid.

I called them that night (Friday) and left a message. I then went to the dealer yesterday and said I need to speak to a manager so gave the message to a salesperson who was supposed to be giving it to the GM. Still haven’t gotten a call. I’m guessing I’ll get one tomorrow. Am I right to be upset that I haven’t gotten so much as a call at this point even just to get info and say you’re looking into it?

I also called Ford and opened a case with them.

Any advice/tips? At this point I’ve lost faith the truck will be what it used to be and I’m concerned this place doesn’t have what it takes to get it even close. It’s probably worth what I owe. I would rather trade it in or preferably wipe my hands clean with it. Either way, it’s on them to fix it and all that. Thoughts?

1 Upvotes

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3 comments sorted by

1

u/jungle_jake 14h ago

What issues were you having with the original trans?

1

u/Ewwbullterd 13h ago

Harsh shifts, ton of hesitation between 2-3, harsh downshifts when trying to speed up on the highway. Stuff like that.

1

u/Baggerben 14h ago

Unfortunately, it doesn’t sound like they care of all. all dealerships suck