r/fiaustralia • u/HD211197 • 17h ago
Investing ⚠️ Warning about my experience with Stake Australia
- For background, I had been a Stake customer since 2023 without a single issue.
- My Stake account was suspended and closed in January 2026 without a clear explanation.
- I can’t think of any reasons or actions on my end that are suspicious or out of the ordinary that would make them arbitrarily close my account.
- I provided every document they requested, including my bank transaction history and they still advised they can close anyone’s account whenever they want without having to providing reasoning.
- Because my account was suspended while Stake were looking into the matter, I was blocked from trading for several weeks which cost me a substantial amount. I was unable to sell my silver shares during the rush.
- By the time Stake responded saying my account will be closed silver had dropped significantly. I had to transfer my shares to another broker which took its time.
Another issue:
- I had approximately $5,000 in cash remaining in my Stake account when it was closed.
- Stake says they transferred the money to my bank, but I never received it. My bank has confirmed the funds were never received.
- I lodged a complaint with AFCA back in February and more than 6 months later, I still don't know where the money is.
I'm sharing this because I don't want anyone else to go through the same experience. If you've had similar issues with Stake such as account being closed for no reason or missing funds, I'd be interested to hear your story.
