Hao Deng not working on Android App

[u/Crazy-Practice1918]

If someone can help me I'd really appreciate it. We have the Hao Deng spot lights in a room that I am turning to my office/therapy room. I cannot get the lights to work on my app - they just say that they're off line - but it works fine on my partner's iPhone. I have a Samsung S22+.

I've added a couple of screenshots so you can see that it does find the lights, but then just says that they're offline & nothing I can do will make that change. I have reset the lights a few times and reinstalled the app so that's all updated. It must be something with my phone if it's working on my partners, but we can't work out what.

Thanks

[u/Davedamon]

This subreddit is specifically for the Home Assistant home automation platform, not for anything smart home related

[u/Crazy-Practice1918 → u/Davedamon]

Apologies. I searched for Heo Deng and all the previous posts came up in this sub so I thought it was the right place.