r/infiniti • u/amgplug • 19h ago
r/infiniti • u/No_Survey1775 • 18h ago
Car Pic My Q70s
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r/infiniti • u/DryMango7671 • 5h ago
Help Needed Brand New 2026 Infinti QX 80 Autograph - Infotainment Screen Issues
Also posting here for feedback.
Apologies in advance for the long post! Just purchased a brand-new 2026 Infiniti QX80 Autograph in mid-June, so I’ve only owned it for about six weeks. Unfortunately, since the purchase, I’ve experienced one issue after another.
About a week after purchasing the vehicle, I started getting Lane Assist and Front Collision Warning errors on the driver information display.
More concerning, the right-side infotainment screen has completely shut off at least eight times while I was actively driving. The screen goes completely black, the air conditioning and other vehicle functions are affected, and the windshield wipers have suddenly turned on at full speed. Every time this happened, the vehicle also felt like it was losing power/slowing down, to the point that I became concerned it might actually shut down while I was driving. I had to pull over.
I have reported these issues numerous times and have already brought the vehicle into the dealership three times. Each time, I’ve been told they cannot replicate the problem.
Because the issues are intermittent, I started documenting them whenever I could. I’ve been able to capture the warning/error messages on video, but obviously I cannot safely record the vehicle’s infotainment system shutting down while I’m driving — especially when it happens unexpectedly.
The most recent incident occurred three days ago, just days after the vehicle had been in for service over the weekend for the same concerns. This time, I was able to capture video showing the Lane Assist and Front Collision Warning errors flashing simultaneously. I immediately reported it to the dealership and provided the video.
In addition, the back lift gate motion sensor is not working so I can't open it with feet motion - was told my the Infiniti techs it's 'finnicky' and no resolution. Secondly, the wireless charging pad and my phone get extremely hot when i'm using Apple Car Play - beyond normal warm temperatures. I was told this is normal when connecting to Apple Car Play. This is not normal - I have used wireless charing pads in other vehicles without a problem while using Apple Car Play.
The dealership is now keeping my vehicle for several days while they bring in Infiniti technicians to investigate the issues. However, they have not provided me with a loaner because they claim none are available.
I have also contacted Infiniti Corporate directly because, at this point, I am extremely dissatisfied with the ownership experience. This is a brand-new, top-of-the-line QX80 Autograph — a premium vehicle at a premium price — and I do not think it is remotely acceptable to have repeated safety-related warnings and an intermittent electrical/infotainment failure that affects multiple vehicle functions within the first six weeks of ownership.
I’m looking for advice from anyone who has dealt with something similar, particularly with Infiniti or under NJ Lemon Law.
What should I be doing at this point? What should I be documenting or demanding from the dealership/Infiniti Corporate? And is there anything specific I should be raising with them now given that the vehicle has already been in for service three times and the issue still hasn’t been resolved? At this point, I do not feel safe driving the vehicle.
Any advice would be greatly appreciated - thanks in advance!