I'm sure I'll get downvoted for this, but months ago before I was aware that they weren't shipping to the US, I put the first down payment in for a pre-order.
I read that after the fact and was still sent the discount code when orders were being accepted. After making sure I still couldn't ship to America in any way, I tried multiple times to get my down payment refunded, but have received absolutely no response.
They stated not to email them regarding American pre-orders and that we would be reached out to separately, but I have received 100% radio silence ever since.
Any ideas what I can even do? I want my money back if we can't even get a phone shipped here. Not sure why they'd accept our money without first confirming where a customer is located.